Jessy Barrientos
Jessy Barrientos at Five Star Chevrolet
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Jessy Barrientos

Service Advisor

Five Star Chevrolet

1700 S Interstate 35E
Carrollton, TX 75006

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4.9
54 Reviews
4.9

54 Reviews

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54 Reviews of Jessy Barrientos

April 18, 2025

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Employee Rating

I said it before and I’ll say it again! Jessy is an amazing service advisor. Very tentative and gets the job done! I came in for an oil change and tire rotation and it was a breeze! More

by kholbrook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kaylin Holbrook

Apr 18, 2025

Five Star Chevrolet responded

Thank you, kholbrook, for choosing Five Star Chevrolet for your vehicle care. Jessy and our techs remain available at 972-389-6700 should you need additional vehicle advice. We want you to fully enjoy your ride. Best regards, Chris Selbach, Service Director

April 11, 2025

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Came in for a State inspection and was in and out! Jessy is the goat! More

by kholbrook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kaylin Holbrook

Apr 11, 2025

Five Star Chevrolet responded

Kholbrook, Thanks so much for your kind words and for choosing the Five Star Chevrolet service center for your State Inspection. We're thrilled to hear that Jessy made the process quick and easy for you. We'll be sure to pass along your praise! We strive to provide efficient and friendly service to all of our customers, and we're glad we were able to meet your expectations. We hope to hear from you again at 972-389-6700. Take care, Chris Selbach, Service Director

March 27, 2025

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Employee Rating

Service staff was very professional, prompt and set expectations early on. Gave me recommendations but never pushed to buy into anything. Wouldn’t go anywhere else to get service done. More

by SR2207
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 28, 2025

Five Star Chevrolet responded

SR2207, Providing great service is our priority at Five Star Chevrolet, so we're very happy to hear about your positive experience! Thank you for recognizing our staff and for your business. We look forward to scheduling your next appointment at 972-389-6700. Best regards, Chris Selbach, Service Director

February 27, 2025

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Very easy to get service appointment. Communication could be better service advisor to service advisor. Overall was good. More

by k.terrell44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Withem

Feb 27, 2025

Five Star Chevrolet responded

k.terrell44, We're glad you found it easy to schedule your Five Star Chevrolet service appointment. We also appreciate your honesty regarding communication between service advisors. We'll be sure to address that area for improvement. We're happy to hear your overall experience was good and hope to schedule future appointments at 972-389-6700. Sincerely, Chris Selbach, Service Director

February 21, 2025

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Employee Rating

Came in for an oil change and a battery replacement on my Toyota Corolla. Jessy did an amazing job with communicating and showing pictures of their recommendations. Jessy really looked out for my best intere More

by kholbrook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 21, 2025

Five Star Chevrolet responded

Thank you, kholbrook, for choosing the Five Star Chevrolet service team for the care of your car. We're thrilled you trust us and appreciate your kind words about Jessy and Alex. We look forward to hearing from you again at 972-389-6700. We are here for all of your vehicle needs. Best regards, Chris Selbach, Service Director

February 21, 2025

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Employee Rating

Came in for an alignment and a concern of a possible leak from the windshield fluid on my Silverado 1500. They found the reservoir had a leak and they also found a leak in the oil pan. All was covered under More

by kholbrook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jalijah Craine, Kaylin Holbrook

Feb 21, 2025

Five Star Chevrolet responded

Kholbrook, We're so glad Jessy took great care of you and your Silverado! Thanks for the feedback and we appreciate your business at Five Star Chevrolet. Should you have additional questions about your truck's care, please call 972-389-6700. Safe travels! Take care, Chris Selbach, Service Director

November 25, 2024

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Employee Rating

Sam packs five star Chevrolet in Carrollton lives up to their name — With emphasis on 5 Star. Very good overall service process. Courteous knowledgable professional service advisors and service technicia More

by Gary R
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryce Cassels

Nov 26, 2024

Five Star Chevrolet responded

Thank you, Gary, for recognizing the efforts of the Five Star Chevrolet service staff. Your kind words are appreciated and we look forward to scheduling future appointments at 972-389-6700. Safe travels and thanks again for being one of our valued customers. Take care, Chris Selbach, Service Director

October 31, 2024

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Employee Rating

This is the best dealership I have ever had the pleasure of working with in my life More

by debbiet013188
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Nunez

Nov 01, 2024

Five Star Chevrolet responded

Debbiet013188, Thanks for choosing Five Star Chevrolet. We're so glad you're happy with our service team. We're here for you if you need anything. Reach out to 972-389-6700 for advice any time. Best regards, Chris Selbach, Service Director

August 27, 2024

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Employee Rating

The service advisor was great. The Quality control could use some improvement before delivery of vehicle. More

by brown mule
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 28, 2024

Five Star Chevrolet responded

Thank you, brown mule, for choosing the Five Star Chevrolet service team to care for your vehicle. Your candid comments help us improve our delivery services and we hope to show you our improvements with your next visit. If you have additional feedback, please reach me at cselbach@sampack.com or 972-389-6700. We value the chance to help with your auto needs. Sincerely, Chris Selbach, Service Director

Aug 28, 2024

brown mule responded

Chris, My family has been with Five Star Ford since the 1980s, until Ford decided to screw with their customers during the Bronco garbage. Needless to say we are no longer Ford customers! Sam Pack has ALWAYS been a family oriented company. I know SP Chevrolet will treat its customers with respect.

August 08, 2024

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Employee Rating

An outstanding job on my car for service. Very friendly staff who love their job. Highly recommend coming here, the reviews they have speak for themselves. More

by 1mssymoss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 08, 2024

Five Star Chevrolet responded

1mssymoss, It is great to hear your Five Star Chevrolet service visit went well. Thank you for recognizing our team and please call on us again at 972-389-6700. We appreciate the chance to be your auto dealer. Take care, Chris Selbach, Service Director

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