Thank you for your wonderful service.
I am very happy and highly recommend them. I was nervous about leaving my truck but Jessy took good care of me.
I am very happy and highly recommend them. I was nervous about leaving my truck but Jessy took good care of me.
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by Lmanis
Service Price Transparency
Jul 26, 2025 -
Five Star Chevrolet responded
Lmanis, We're so glad Jessy took such good care of you and eased your nerves about leaving your truck. Thank you for your kind words and for highly recommending Five Star Chevrolet– we truly appreciate it! Reach our service team with questions or for another appointment at 972-389-6700. Thanks again, Chris Selbach, Service Director
The service was great fast efficient.
Team members look out for me thw way I liked. Awesome.
Team members look out for me thw way I liked. Awesome.
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by Cliffcorn1
Service Price Transparency
Jul 14, 2025 -
Five Star Chevrolet responded
Cliffcorn1, Thank you for taking the time to endorse Jessy's efforts in the Five Star Chevrolet service center. Between visits, reach our advisor and techs at 972-389-6700. We are here to address all of your vehicle concerns. Best regards, Chris Selbach, Service Director
These guys roll out the red carpet for you, even if it's
just a service visit. I was at another Chevrolet dealer before where everyone ignored me, which is what brought me to Sam Pack Five Star Chev. Couldn
just a service visit. I was at another Chevrolet dealer before where everyone ignored me, which is what brought me to Sam Pack Five Star Chev. Couldn't be happier with the move.
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by matthew.smith
Service Price Transparency
Jun 10, 2025 -
Five Star Chevrolet responded
Thank you, Matthew, for taking the time to share feedback. You are a VIP at Five Star Chevrolet and our service team welcome the chance to help you with your auto care. Please reach Jessy, Nathan, or me at 972-389-6700 whenever you need our assistance. We appreciate you! Safe travels, Chris Selbach, Service Director
Jessy had me in and out for my first traverse oil change.
Very professional and quick! Thank you! I’ll see yall next time!
Very professional and quick! Thank you! I’ll see yall next time!
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by kholbrook
Service Price Transparency
May 28, 2025 -
Five Star Chevrolet responded
Kholbrook, We're so glad to hear that Jessy and the Five Star Chevrolet service team provided such a professional and efficient experience for your first oil change!. Thank you for your business, and we look forward to seeing you when your Traverse needs future care. In the meantime, reach us at 972-389-6700 should you need our vehicle advice. Safe travels and thanks again, Chris Selbach, Service Director
I had an outstanding experience at Sam Pack Chevrolet’s
service department! The team went above and beyond, providing exceptional service from start to finish. They arranged a ride to and from work, keepin
service department! The team went above and beyond, providing exceptional service from start to finish. They arranged a ride to and from work, keeping me on schedule while my car was being serviced. Throughout the day, I received regular updates on the progress, which gave me peace of mind. The technician even sent a personalized video showing the work being done, which was incredibly transparent and reassuring. Best of all, the repairs were completed right on time as promised. The professionalism and customer care were top-notch, and I’ll definitely be returning to Sam Pack Chevrolet for any future service needs. Highly recommend!
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by jtreed22
Service Price Transparency
May 16, 2025 -
Five Star Chevrolet responded
Thank you, jtreed22, for taking the time to share your kind feedback for the Five Star Chevrolet service team. Communication is a priority and we always welcome your vehicle questions at 972-389-6700. We want you to enjoy every mile in your vehicle. Safe travels and please call on us again. Best regards, Chris Selbach, Service Director
Jesse was very knowledgeable and courteous.
I would recommend this dealer to friends and family - Joe
I would recommend this dealer to friends and family - Joe
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by 6446joe
Service Price Transparency
May 17, 2025 -
Five Star Chevrolet responded
We appreciate you at Five Star Chevrolet, 6446joe! Jessy and our techs are focused on your driving journey. Stop by or call 972-389-6700 for vehicle advice any time. Safe travels and thanks for the endorsement! Take care, Chris Selbach, Service Director
I said it before and I’ll say it again!
Jessy is an amazing service advisor. Very tentative and gets the job done! I came in for an oil change and tire rotation and it was a breeze!
Jessy is an amazing service advisor. Very tentative and gets the job done! I came in for an oil change and tire rotation and it was a breeze!
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by kholbrook
Service Price Transparency
Apr 18, 2025 -
Five Star Chevrolet responded
Thank you, kholbrook, for choosing Five Star Chevrolet for your vehicle care. Jessy and our techs remain available at 972-389-6700 should you need additional vehicle advice. We want you to fully enjoy your ride. Best regards, Chris Selbach, Service Director
Came in for a State inspection and was in and out!
Jessy is the goat!
Jessy is the goat!
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by kholbrook
Service Price Transparency
Apr 11, 2025 -
Five Star Chevrolet responded
Kholbrook, Thanks so much for your kind words and for choosing the Five Star Chevrolet service center for your State Inspection. We're thrilled to hear that Jessy made the process quick and easy for you. We'll be sure to pass along your praise! We strive to provide efficient and friendly service to all of our customers, and we're glad we were able to meet your expectations. We hope to hear from you again at 972-389-6700. Take care, Chris Selbach, Service Director
Service staff was very professional, prompt and set
expectations early on. Gave me recommendations but never pushed to buy into anything. Wouldn’t go anywhere else to get service done.
expectations early on. Gave me recommendations but never pushed to buy into anything. Wouldn’t go anywhere else to get service done.
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by SR2207
Service Price Transparency
Mar 28, 2025 -
Five Star Chevrolet responded
SR2207, Providing great service is our priority at Five Star Chevrolet, so we're very happy to hear about your positive experience! Thank you for recognizing our staff and for your business. We look forward to scheduling your next appointment at 972-389-6700. Best regards, Chris Selbach, Service Director
Very easy to get service appointment.
Communication could be better service advisor to service advisor. Overall was good.
Communication could be better service advisor to service advisor. Overall was good.
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by k.terrell44
Service Price Transparency
Feb 27, 2025 -
Five Star Chevrolet responded
k.terrell44, We're glad you found it easy to schedule your Five Star Chevrolet service appointment. We also appreciate your honesty regarding communication between service advisors. We'll be sure to address that area for improvement. We're happy to hear your overall experience was good and hope to schedule future appointments at 972-389-6700. Sincerely, Chris Selbach, Service Director