Jessy Barrientos

I had an outstanding experience at Sam Pack Chevrolet’s service department! The team went above and beyond, providing exceptional service from start to finish. They arranged a ride to and from work, keepin service department! The team went above and beyond, providing exceptional service from start to finish. They arranged a ride to and from work, keeping me on schedule while my car was being serviced. Throughout the day, I received regular updates on the progress, which gave me peace of mind. The technician even sent a personalized video showing the work being done, which was incredibly transparent and reassuring. Best of all, the repairs were completed right on time as promised. The professionalism and customer care were top-notch, and I’ll definitely be returning to Sam Pack Chevrolet for any future service needs. Highly recommend! More

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Jesse was very knowledgeable and courteous. I would recommend this dealer to friends and family - Joe I would recommend this dealer to friends and family - Joe More

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I said it before and I’ll say it again! Jessy is an amazing service advisor. Very tentative and gets the job done! I came in for an oil change and tire rotation and it was a breeze! Jessy is an amazing service advisor. Very tentative and gets the job done! I came in for an oil change and tire rotation and it was a breeze! More

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Came in for a State inspection and was in and out! Jessy is the goat! Jessy is the goat! More

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Service staff was very professional, prompt and set expectations early on. Gave me recommendations but never pushed to buy into anything. Wouldn’t go anywhere else to get service done. expectations early on. Gave me recommendations but never pushed to buy into anything. Wouldn’t go anywhere else to get service done. More

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Very easy to get service appointment. Communication could be better service advisor to service advisor. Overall was good. Communication could be better service advisor to service advisor. Overall was good. More

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Came in for an oil change and a battery replacement on my Toyota Corolla. Jessy did an amazing job with communicating and showing pictures of their recommendations. Jessy really looked out for my best intere Toyota Corolla. Jessy did an amazing job with communicating and showing pictures of their recommendations. Jessy really looked out for my best interests and I’ll come back not only b/c I trust this dealership (they have good values that align with mine) but also I would come back and work with my service advisor, Jessy. Thank you Jessy! Alex, my technician also did a great job! More

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Came in for an alignment and a concern of a possible leak from the windshield fluid on my Silverado 1500. They found the reservoir had a leak and they also found a leak in the oil pan. All was covered under from the windshield fluid on my Silverado 1500. They found the reservoir had a leak and they also found a leak in the oil pan. All was covered under warranty and Jessy did an amazing job with communication. Very pleased with the service. More

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Sam packs five star Chevrolet in Carrollton lives up to their name — With emphasis on 5 Star. Very good overall service process. Courteous knowledgable professional service advisors and service technicia their name — With emphasis on 5 Star. Very good overall service process. Courteous knowledgable professional service advisors and service technicians, excellent customer waiting area. By far, this location/dealership is one of the best in terms of service and support. More

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This is the best dealership I have ever had the pleasure of working with in my life of working with in my life More

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