Jessie Schumacher

Terrible service and manager of service dept. She was beyond rude n I have called BBB AND FORD HEADQUARTERS to help me deal with the situation She was beyond rude n I have called BBB AND FORD HEADQUARTERS to help me deal with the situation More

by Tinamerierothe Verified Customer Verified Customer

Report | Print

I appreciate their professionalism and they have taken good care of our trusty Ford Escape, my husband's favorite. Thank you. good care of our trusty Ford Escape, my husband's favorite. Thank you. More

by none3 Verified Customer Verified Customer

Report | Print

I appreciate their professionalism and they have taken good care of our trusty Ford Escape, my husband's favorite. Thank you. good care of our trusty Ford Escape, my husband's favorite. Thank you. More

by none3 Verified Customer Verified Customer

Report | Print

Overall good experience. Took slightly longer than told. Overall I was happy with the outcome of my car. Took slightly longer than told. Overall I was happy with the outcome of my car. More

by jmarifke Verified Customer Verified Customer

Report | Print

Excellent work and really appreciate Service Manager’s Jessie helping with all my services. Will always bring my truck to Lake Ford. Jessie helping with all my services. Will always bring my truck to Lake Ford. More

by J presser Verified Customer Verified Customer

Report | Print

Respectful and efficient. My special requests were adhered to as I had requested and completed in a timely manner. My special requests were adhered to as I had requested and completed in a timely manner. More

by CC Verified Customer Verified Customer

Report | Print

Terrible experience. Worst dealership ever. Then I got told not to never bring my car back after I paid to get it fixed 👎 they don't respect their warranties Worst dealership ever. Then I got told not to never bring my car back after I paid to get it fixed 👎 they don't respect their warranties More

by deeboiimoore436 Verified Customer Verified Customer

Report | Print

I recently left a not so good review. I am taking it down because I decided to contact them and talk about my concerns. They are now working with me and helping me get my truck back to w I am taking it down because I decided to contact them and talk about my concerns. They are now working with me and helping me get my truck back to where it needs to be. I appreciate the communication and the time taken to help me feel much better about what was going on. More

by Koscielakb Verified Customer Verified Customer

Report | Print

Fantastic service department communicates well and concisely. Worked to fix my car quickly and made the overall experience enjoyable. They keep my car running smooth and they listen and deal with an concisely. Worked to fix my car quickly and made the overall experience enjoyable. They keep my car running smooth and they listen and deal with any issues promptly and in a positive manner. Jessie S. is especially kind and helpful. More

by johnautz Verified Customer Verified Customer

Report | Print

Lucas was very professional and friendly. I would highly recommend him for an advisor and also would highly recommend using Lake Ford Dealership for repairs and service. Having a Loaner car w I would highly recommend him for an advisor and also would highly recommend using Lake Ford Dealership for repairs and service. Having a Loaner car was greatly appreciated! More

by thehahns88 Verified Customer Verified Customer

Report | Print