Jessie Miller
Jessie Miller at Genesis of Hazelwood

Jessie Miller

Sales & Leasing Consultant

Genesis of Hazelwood

649 Dunn Rd
Hazelwood, MO 63042

3.8
5 Reviews
3.8

5 Reviews

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5 Reviews of Jessie Miller

March 08, 2025

Dealership Rating
Employee Rating

I had the most excellent experience at this Napleton dealership in Hazelwood. My salesman, Jessie, was super helpful and made sure I got a car I love. The manager, Gary, and finance team were quick, fri More

by Austinn4721
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Reidt , Gary (Manager)

Mar 12, 2025

Genesis of Hazelwood responded

Hello, we're glad to hear you found our staff to be so informative and helpful. Please let us know if there is anything else we can do for you; we are more than happy to help!

March 01, 2025

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Upon the arrival of the dealership I met Jessie Miller and his service was top tier from beginning to end. He was very friendly, helpful and patient. I appreciate his professionalism and will do busines More

by Sissy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 04, 2025

Genesis of Hazelwood responded

Hello, we're happy you found our staff Jessie Miller to be so supportive during your experience here at Napleton Hyundai. We are always more than happy to assist you if anything else comes up. Take care!

July 23, 2024

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I will begin by saying that we will NEVER purchase another vehicle from Napleton Hyundai again--honestly, probably not any Napleton dealership again. 1st Problem... We paid for the extended warranty More

by frogger718
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Rob Crum, Ron Rolls, Justin Milantoni

Jul 24, 2024

Genesis of Hazelwood responded

Hello, Thank you for taking the time to provide feedback regarding your recent experience with our service department. My name is Eduardo Rodriguez, and I am the National CX Director at Ed Napleton Automotive Group. I am deeply sorry to hear about your challenges and want to address your concerns personally. I sincerely apologize for any communication issues you experienced at Napleton Hyundai. Clearly, we did not meet our standards for timely updates and transparent communication, and for that, I am truly sorry. Rest assured, we remain steadfast in our commitment to deliver excellent service and clear communication at every step, and we deeply regret that we did not meet this standard in your case. Your feedback is invaluable to us, and we are committed to making the necessary improvements to prevent such issues in the future. I would appreciate the opportunity to discuss this matter further and ensure we can regain your trust. Please feel free to contact me directly at 630-382-0339 or ER@Napleton.com. Thank you for taking the time to bring this to our attention. Your feedback is crucial in helping us improve, and I am confident that we can make this right. Warm regards, Eduardo Rodriguez National CX Director Ed Napleton Automotive Group

Oct 23, 2024

frogger718 responded

About 13 weeks ago Justin Milantoni at the Hazelwood location sent me a copy of the cancelation for our policy. Because Rob Crum and Ron Rolls both failed to cancel our policy as promised first in March 2024 and again in June 2024, Justin said he couldn't back date it to the date of the original signed paperwork on file at the dealership, so we were not even promised a full refund based on the date of original cancelation. As of today (10/22/2024), almost 13 more weeks from the 3rd time we were promised our policy would be canceled, we are still paying for 2 policies. Justin told me to contact him anytime. I emailed him the first week of August 2024 to find out how long the process could take and he said 6-8 weeks. I emailed him at the 11 week mark (almost 2 weeks ago) and he has never responded. If I could give negative stars, I would. My next steps involve coming to the dealership personally and filling a complaint with the BBB. The business practices at Ed Napleton are POOR at best based on the continued problems we're dealing with. This is, by far, the worst experience with a car dealership.

November 27, 2023

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Thank you to Jessie Miller and Jonnie Scruggs. You guys made this trip very satisfying. Your patience and time was needed and that's what we got. My wife is very excited and can't wait to take a t More

by Bskrich68
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jonnie Scruggs

Dec 14, 2023

Genesis of Hazelwood responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

April 17, 2023

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Car scalpers. They put MSRP on their ioniq 5/6 window stickers to get you in the sales building but then when you talk numbers they suddenly say they charge $5000 More

by Ioniq 5 Buyer
Sales Price Transparency
Finance Experience
Recommend Dealer
No