Jessica Thornton

I spent almost two years trying to find the RAV4 we wanted. After I found Toyota of Boardman I had one in only two days. They were very transparent and made sure I took advantage of a $1,000. off Toy wanted. After I found Toyota of Boardman I had one in only two days. They were very transparent and made sure I took advantage of a $1,000. off Toyota promotion which I was unaware of. The purchase process was totally pain free and they made sure I did not lose my chance at buying, as I was coming from the neighboring state, a few days later (they allowed a small cash deposit over the phone to hold it). The RAV4 comes in a huge variety of engines, trim levels etc., we purchased the exact one we wanted in the color we wanted with every option we wanted. We could not be more pleased and look forward to dealing here again. The price difference vs. my home town was also a shock and a pleasant surprise. They saved me several thousand dollars for taking a 40min drive to Ohio. More

Report | Print

Great place, quick response not pushy like other dealerships, very friendly no matter how questions I had they answers with no hesitation. dealerships, very friendly no matter how questions I had they answers with no hesitation. More

Report | Print

very professional jim barth ,doug peters and their crew were more than willing to take time and go over my options...no pressure to buy and spent time with my wife and jim barth ,doug peters and their crew were more than willing to take time and go over my options...no pressure to buy and spent time with my wife and i....great salesmanship More

Report | Print

The Best Experience Ever Buying a Car From the moment we walked into the dealership, we were impressed with Kevin Bertilacci. He took us through the entire process of purchasing a new Rav4 From the moment we walked into the dealership, we were impressed with Kevin Bertilacci. He took us through the entire process of purchasing a new Rav4 and did so with total professionalism. Our past experiences in buying a new car at other dealerships has not usually been a pleasant one, but this time was very different. Trust is the difference! Keven is obviously a very honest person who also demonstrates a very caring attitude toward helping making this experience a very informed and positive one. Kevin thoroughly explained every aspect of buying a new car and answered every question with complete professionalism. Much the same can be said about Jessica and Rich, as they also helped us make just the right choices. Thank you Jessica, Rich, and especially Keven, for making this process a very positive one. Mostly because of these three people. we will definitely come back to Toyota of Boardman the next time we are looking to buy a car. More

Report | Print

New 2018 Tundra Purchase I have looked for the truck I purchased for a long time. I left 2 dealerships due to the lack of help and service. Preston's was very great to work w I have looked for the truck I purchased for a long time. I left 2 dealerships due to the lack of help and service. Preston's was very great to work with. I appreciate the time and effort the team at Toyota of Boardman put forth to making our sale such a seamless process - Thanks again to Jim, Rich, and Jessica with helping in our new truck purchase, you all were wonderful! More

Report | Print

Amazing!! All the staff made the expierence very relaxing and no pressure. I was able to think about what I wanted to do without any kind of rush. The staff was All the staff made the expierence very relaxing and no pressure. I was able to think about what I wanted to do without any kind of rush. The staff was also very honest and up front with all aspects of the buying expierence! Just amazing! Thanks to everyone that contributed! I really appreciated everything:) More

Report | Print

Great company, great salesman! Just bought a new car at the dealership in boardman. My salesman was Justin Bailey and he is the sweetest thing! Although all the employees at Toyota Just bought a new car at the dealership in boardman. My salesman was Justin Bailey and he is the sweetest thing! Although all the employees at Toyota of boardman are kind and caring, Justin stands out amongst them all! Would recommend him to anyone looking to buy a car, used or new! More

Report | Print

Great experience! Huge thank you to Jessica and Mike for the flawless, no-stress process. We couldn't be happier with our choice of vehicle. Thanks again for going abov Huge thank you to Jessica and Mike for the flawless, no-stress process. We couldn't be happier with our choice of vehicle. Thanks again for going above and beyond our expectations! More

Report | Print

First New Car in 18 years!!! Justin was extremely courteous and very informative. I have not purchased a new car in about 18 years. Justin put me at ease and answered every ques Justin was extremely courteous and very informative. I have not purchased a new car in about 18 years. Justin put me at ease and answered every question I could raise. I will definitely recommend future customers to Justin Bailey. Thank you for your service!!!!!!! More

Report | Print

Great Dealership Experience Excellent experience on my first new Toyota purchase. I went into the situation knowing what I wanted for a new vehicle, and what I wanted for my tra Excellent experience on my first new Toyota purchase. I went into the situation knowing what I wanted for a new vehicle, and what I wanted for my trade. I found 2 matching vehicles local to me, and gave Toyota of Boardman the first shot and making the deal and they came through. The purchasing experience was pleasant, and all interactions were friendly. Kevin made sure to answer all of our questions about the new vehicle, and took quite a bit of time and care to make sure we knew the features of our new car. Going through the information in Finance with Erica was more helpful than other financial experiences I've had in the past, and she made sure to explain the whole process in terms that were easily understood. After purchase, we had to return for some service as part of our deal, and Jessica was very helpful in setting all of that up for me, and ensuring that I would have a vehicle to drive while my new Toyota was there. The experience I had in the past week with this dealership is 100x better than the experience I had for the entire past 2 years with my old vehicle. I would recommend visiting Toyota of Boardman for your next Toyota purchase. More

Report | Print