Jessica Rivera

I just purchased a 2025 Cayenne from this dealership, Lance Johnson the salesperson was extremely helpful, knowledgeable, paid attention to detail, and made sure that we got exactly what we wanted in the Lance Johnson the salesperson was extremely helpful, knowledgeable, paid attention to detail, and made sure that we got exactly what we wanted in the car, he was very responsive from the time we order the vehicle until its arrival 2 months later. because of Lance, I plan to buy my next car from Napleton Westmont!! and recommend you look for Lance when you are at the dealership! More

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What a great experience dealing with Paul on the purchase of our 2025 Cayenne Coupe! of our 2025 Cayenne Coupe! More

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One best the best experiences Ive ever had buying a car! We purchased a gorgeous Porsche Cayenne out of state and honestly I am completely blown away with the incredible top notch customer service I receive We purchased a gorgeous Porsche Cayenne out of state and honestly I am completely blown away with the incredible top notch customer service I received. Thank you so much JESSICA and ALEX for helping us with our dream car, you guys were patient and courteous with my husband and I and made sure everything went smoothly. Everything was perfect! It was a pleasure working with the both of you and we are forever grateful! See you guys next year when I’m ready for our Porsche 911 :) vroom vroom…….. More

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I had a terrible experience with this dealership, and I strongly recommend avoiding them. The salesman, [Salesman’s Name], was completely inflexible, refusing to budge even a dollar despite my offers being strongly recommend avoiding them. The salesman, [Salesman’s Name], was completely inflexible, refusing to budge even a dollar despite my offers being close to the asking price. Meanwhile, the finance manager, [Finance Manager’s Name], initially approved me for an outrageous 11% interest rate. When I declined, they suddenly dropped it to 7% within an hour, proving they weren’t being upfront. After they left me waiting without confirming my financing, I had to cancel my $500 flight. Despite this, they refused to cover any part of my expenses. This dealership is unprofessional, inflexible, and doesn’t value their customers at all. Save yourself the frustration and avoid this place. More

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Napleton in Westmont is an outstanding dealership! Personnel are always available to address any issues or answer any questions we may have. We are always very well treated. This is extremely importa Personnel are always available to address any issues or answer any questions we may have. We are always very well treated. This is extremely important to me as a woman! The technicians and service personnel are highly competent. Adam Stratton is an outstanding salesman. We had a positive experience working with him from ourinitial meeting to order our new Macan GTS to taking delivery, with a thorough explanations of the car’s features! His knowledge of our vehicle was excellent. This is our third Macan snd we learned things about the vehicle we had not previously been told. We would be very happy to work with Adam in the future! More

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It is so sad to have beautiful cars sold by a terrible service organization. Unprofessional staff and management You think you’re buying I used car for a corner lot. service organization. Unprofessional staff and management You think you’re buying I used car for a corner lot. More

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The care, and the attention to detail was impeccable. I’d recommend this dealership and Paul to anyone. I am a repeat customer, and this is apparent because of the excellent dedication from the dealershi I’d recommend this dealership and Paul to anyone. I am a repeat customer, and this is apparent because of the excellent dedication from the dealership More

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Excellent service from Paul Bilek and Jessica the business director. Made it easy! Thank you business director. Made it easy! Thank you More

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Paul Ksiezyc helped me find my CPO Porsche Cayenne, walking me through the process, options and incorporating my requirements. We test drove three cars, worked on pricing and financing. This was my sec walking me through the process, options and incorporating my requirements. We test drove three cars, worked on pricing and financing. This was my second Porsche I have bought through Napleton, and Paul K. Great service and job. Paul Bilek gave me my delivery and second delivery. He knew the high end tech functions of the car really well. The second delivery was a great idea, since I had questions after driving the car for a week. Both Paul's were very helpful and flexible with accommodating my schedule. Great job to both Pauls. More

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Extremely pleased with the sales department, especially Shiraz whose technical knowledge and eagerness to perform secondary deliveries was remarkable and truly appreciated. I was having an issue with my Shiraz whose technical knowledge and eagerness to perform secondary deliveries was remarkable and truly appreciated. I was having an issue with my display and no one in the service department could quite put their finger on it, and so I reached out to Shiraz and he had it figured out and fixed in seconds flat. More

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