Jessica Raymond
Jessica Raymond at Gallatin Ford
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Jessica Raymond

Service Manager

Gallatin Ford

1394 Nashville Pike
Gallatin, TN 37066

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4.8
100 Reviews
4.8

100 Reviews

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100 Reviews of Jessica Raymond

April 03, 2025

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Employee Rating

Friendly and prompt service. Keeps me informed of needed services. Clean and nice waiting area. More

by Hilgadiack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 03, 2025

Dealership Rating
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It’s a great service to get vehicle picked up at my employer and delivered back after completion. More

by terry.gregory
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 29, 2025

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Told me they would fix recalls and they didn’t fix any! !! So I wasted a whole day for service More

by Brucmorr@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 31, 2025

Gallatin Ford responded

If you're willing to speak with me, I would like to learn more about your visit in order to provide all customers with a five-star experience going forward. Please consider reaching out so we can talk this through together. Thank you, Derek Swords - Service Manager - 888-635-8055

March 22, 2025

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Employee Rating

Stephanie in the service dept greeted me when I pulled in. Got the maintenance done on my car very quick. Highly recommend. More

by gentryeric87
Recommend Dealer
Yes

Other Employees Tagged: TJ Pardue

Mar 24, 2025

Gallatin Ford responded

We're delighted to hear that Stephanie and the service team at Gallatin Ford provided you with quick and efficient maintenance. Thank you for recommending us!

March 17, 2025

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Employee Rating

Jessica and her team did a fantastic job! They even delivered my truck once they completed the job! Duane and Chris were very professional! Great experience!! More

by Jimlilmo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 18, 2025

Gallatin Ford responded

We're delighted to hear that Jessica and the team provided you with a fantastic experience at Gallatin Ford! It's great to know Duane and Chris were professional throughout. Enjoy your new truck!

March 11, 2025

Dealership Rating
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Jessica was very helpful and professional . She gets 5 stars from me in all areas More

by williamjontzjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: TJ Pardue

Mar 11, 2025

Gallatin Ford responded

William, thank you for the kind words for Jessica! We appreciate your support here at Gallatin Ford.

March 10, 2025

Dealership Rating
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Friendly, knowledgeable, professional people who don’t waste your time. The service department is the best Ford Service department in all of Davidson, Sumner, and Wilson Counies. More

by patrickdinsmoor27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: TJ Pardue

Mar 10, 2025

Gallatin Ford responded

Patrick, thank you for the fantastic feedback! We're delighted to hear that our Gallatin Ford team provided such a positive experience. We appreciate your support and look forward to serving you again!

March 09, 2025

Dealership Rating
Employee Rating

He was polite and professional. He did the walk around with care and advised me where the waiting area was located. He let me know that he would come and get me when the car was rea More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: TJ Pardue

Mar 10, 2025

Gallatin Ford responded

Dave, we're delighted to hear that you had a positive experience with our team at Gallatin Ford. Thank you for sharing your feedback!

March 08, 2025

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Always great service! I have lived in 4 states since buying this truck at Miracle Ford. I drive back to Gallatin so that I do not have to deal with other dealerships servi More

by Mitchell Groff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 10, 2025

Gallatin Ford responded

Mitchell, thank you for your loyalty and feedback! We're glad to hear that Jessica and the Gallatin Ford team continue to provide great service. We appreciate your patience with our phone lines and look forward to serving you again soon!

March 01, 2025

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Employee Rating

The Service Dept has been very thorough as well as kind to me over the years More

by Concord51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: TJ Pardue , Stephanie was outstanding at this particular recent visit.

Mar 03, 2025

Gallatin Ford responded

Thanks for the awesome review of Gallatin Ford!

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