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Jessica Morales
Jessica Morales at Audi West Palm Beach

Jessica Morales

Service Advisor

Audi West Palm Beach

2101 Okechobee Boulevard
West Palm Beach, FL 33409

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5 Reviews
not yet
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5 Reviews

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5 Reviews of Jessica Morales

September 20, 2023

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Employee Rating

Excellent service. The wait time was good, and the water and tea were good. They cleaned my care, and that was really nice. More

by manassd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jenn Rodriguez, Brisnette Francisco, Alleyah Largaespada

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Sep 25, 2023

Audi West Palm Beach responded

Thank you so much for your kind words and for taking the time to leave us this wonderful feedback!

August 04, 2023

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Employee Rating

Service director needs desperate help. Constantly staring outside of his office. Very uncomfortable. Felt like a zoo animal. Sickening. More

by Anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Adam Romeo, Jenn Rodriguez, Stephan Bonny, Lewis Pichardo, Ryan Fresquez, Brisnette Francisco, Ben Grossman, Rick Kelstrom, Alleyah Largaespada

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Aug 04, 2023

Audi West Palm Beach responded

Thank you for this feedback. We're regret to see that you didn't have the best experience at our dealership. Would you mind sending us a message to vip@audiwpb.com with your contact information so we can learn more and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

March 04, 2023

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Employee Rating

I was greeted at the service center and promptly escorted to my service rep right on time for my appointment. More

by Jake516
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Romeo, Jenn Rodriguez, Stephan Bonny, Lewis Pichardo, Ryan Fresquez, Brisnette Francisco, Ben Grossman, Rick Kelstrom, Alleyah Largaespada

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Mar 10, 2023

Audi West Palm Beach responded

Thank you for this 5-star rating and review! We truly appreciate your feedback.

November 21, 2022

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Employee Rating

Service Advisor was professional, knowledgeable and supportive throughout the entire process servicing my Audi Q5. One of my best vehicle services experiences! More

by rjlsat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 21, 2022

Audi West Palm Beach responded

Thanks for sharing about your experience with our service department here at Audi West Palm Beach. We appreciate your business and hope to see you again in the future!

November 03, 2022

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Employee Rating

Amazing dealership! I have been to dealers all over the country in Seattle, Las Vegas, Louisiana, and here. This is the best ever. In particular, Lewis Pichardo is outst More

by brianeschulz
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marie Iacuone, Lewis Pichardo

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Nov 10, 2022

Audi West Palm Beach responded

Thank you for taking the time to leave us a positive review and mentioning Lewis was outstanding. Our team strives for excellence when it comes to customer service. We hope to see you again sometime in the future!

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