Jessica Morales
Jessica Morales at Audi West Palm Beach

Jessica Morales

Service Advisor

Audi West Palm Beach

2101 Okechobee Boulevard
West Palm Beach, FL 33409

not yet
rated
5 Reviews
not yet
rated

5 Reviews

Write a Review

5 Reviews of Jessica Morales

September 20, 2023

Dealership Rating
Employee Rating

Excellent service. The wait time was good, and the water and tea were good. They cleaned my care, and that was really nice. More

by manassd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 25, 2023

Audi West Palm Beach responded

Thank you so much for your kind words and for taking the time to leave us this wonderful feedback!

August 04, 2023

Dealership Rating
Employee Rating

Service director needs desperate help. Constantly staring outside of his office. Very uncomfortable. Felt like a zoo animal. Sickening. More

by Anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 04, 2023

Audi West Palm Beach responded

Thank you for this feedback. We're regret to see that you didn't have the best experience at our dealership. Would you mind sending us a message to vip@audiwpb.com with your contact information so we can learn more and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

March 04, 2023

Dealership Rating
Employee Rating

I was greeted at the service center and promptly escorted to my service rep right on time for my appointment. More

by Jake516
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 10, 2023

Audi West Palm Beach responded

Thank you for this 5-star rating and review! We truly appreciate your feedback.

November 21, 2022

Dealership Rating
Employee Rating

Service Advisor was professional, knowledgeable and supportive throughout the entire process servicing my Audi Q5. One of my best vehicle services experiences! More

by rjlsat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 21, 2022

Audi West Palm Beach responded

Thanks for sharing about your experience with our service department here at Audi West Palm Beach. We appreciate your business and hope to see you again in the future!

November 03, 2022

Dealership Rating
Employee Rating

Amazing dealership! I have been to dealers all over the country in Seattle, Las Vegas, Louisiana, and here. This is the best ever. In particular, Lewis Pichardo is outst More

by brianeschulz
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marie Iacuone, Lewis Pichardo

Nov 10, 2022

Audi West Palm Beach responded

Thank you for taking the time to leave us a positive review and mentioning Lewis was outstanding. Our team strives for excellence when it comes to customer service. We hope to see you again sometime in the future!

Dealership Inventory (256 Vehicles)

used 2023 Ram 2500 car, priced at $53,984
2023 Ram 2500
used
Diamond Black Crystal Pearlcoat exterior
Automatic
Four-wheel Drive
new 2025 Audi Q5 car, priced at $49,650
2025 Audi Q5
new
Daytona Gray Pearl Effect exterior
Automatic
All-wheel Drive
used 2025 Audi Q7 car, priced at $69,824
2025 Audi Q7
used
Waitomo Blue Metallic exterior
Automatic
All-wheel Drive
new 2025 Audi Q6 e-tron car, priced at $73,000
2025 Audi Q6 e-tron
new
Mythos Black Metallic exterior
Automatic
All-wheel Drive
used 2021 Audi A4 car, priced at $26,596
2021 Audi A4
used
Mythos Black Metallic exterior
Automatic
All-wheel Drive
new 2025 Audi A3 car, priced at $38,990
2025 Audi A3
new
Mythos Black Metallic exterior
Automatic
All-wheel Drive