Jessica Mattze
Jessica Mattze at Jaguar Land Rover of Chantilly

Jessica Mattze

Assistant Service Advisor

Jaguar Land Rover of Chantilly

4120 Auto Park Cir
Chantilly, VA 20151

4.7
6 Reviews
4.7

6 Reviews

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6 Reviews of Jessica Mattze

October 18, 2024

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Employee Rating

Amazing service experience! Very professional and helpful. I truly received the help I needed. Thanks More

by legbers
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Service Time
Service Communication
Recommend Dealer
Yes
Oct 25, 2024

Jaguar Land Rover of Chantilly responded

Thank you for your wonderful feedback! We’re glad we could meet your expectations and hope to serve you again soon.

August 19, 2024

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The worst service I have ever experienced at Jaguar Chantilly. I scheduled 3 weeks in advance made it clear that I have relocated and am no longer local, that I have to drive 2 and 1/2 hours to get the More

by Cynthia
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: William Norrel

Aug 22, 2024

Jaguar Land Rover of Chantilly responded

We are sorry to hear about your experience, please feel free to reach out to us at careteam@landroverchantilly.com for any further assistance.

July 26, 2024

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Employee Rating

Ana and the service team treated me like I was the best customer in the world. One person made me mad didn't care. William was so rude. I just got so mad it was not funny. Ana calm me down and did every t More

by albertkorman52
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jack Croft, Ana Bejarano

Jul 31, 2024

Jaguar Land Rover of Chantilly responded

Thank you for the 4-star review! We are glad Ana was able to turn your experience into a positive one and we hope to see you again soon!

July 13, 2024

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Excellent workmanship and communication on all fronts. Parts department took a long time to acquire parts however the service writer and technician were absolutely top tier! More

by Nathan K.
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Yahner

Jul 17, 2024

Jaguar Land Rover of Chantilly responded

We appreciate your positive feedback. It's great to know you were satisfied with our service. Thank you for choosing us.

July 09, 2024

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Employee Rating

This place has the hottest Land Rovers in the DMV! high volume operation with deals and offers others can't rival. Amir helped me find the car of my dreams. we drove around, told each other jokes and More

by Sean Jahanmir
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jack Croft, Ricky Kakkar, Kais Al "KC" Shehabi, Manikath James , Michael Arata, Amir Moosavian

Jul 17, 2024

Jaguar Land Rover of Chantilly responded

Thank you for sharing your wonderful experience. It’s truly rewarding to know that our efforts made a difference for you. We look forward to continuing to serve you with the utmost care.

June 26, 2024

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Employee Rating

Pleased with the service and the staff. The pickup and service from Lyft was pleasant and on time. No problems so far. More

by Osterman.georgia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 17, 2024

Jaguar Land Rover of Chantilly responded

Thank you for your positive review! We're glad we could help and look forward to serving you in the future. Your support encourages us to provide the best service possible.

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