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Jessica Mannon
90 Reviews
Dealership Experience
3 yrs, 11 mos
Languages Spoken
English
90 Reviews
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90 Reviews of Jessica Mannon
September 14, 2025
Walt Massey's experience is unmatched. They always know exactly what my vehicles need and work diligently to get them serviced and back in the road. Jessica is an excellent customer servic They always know exactly what my vehicles need and work diligently to get them serviced and back in the road. Jessica is an excellent customer service representative and went above and beyond to keep me updated and informed about the progress of the work on my vehicles. More
by Benjamin Butler
Verified Customer
September 02, 2025
Very professional and up front about wait times. The staff is always friendly. Highly recommend. The staff is always friendly. Highly recommend. More
by Allenbrunson8989
Other Employees Tagged: Kenda Henderson, Latisha Goff, Savannah Vasquez
August 31, 2025
They are always friendly and helpful. The Service Department is phenomenal. I would recommend Walt Massey of Lucedale anytime. The Service Department is phenomenal. I would recommend Walt Massey of Lucedale anytime. More
by dspencer2304
Other Employees Tagged: Mitch Greene Jr, Shemuel McCraney, Kenda Henderson, Norris Chiasson, Savannah Vasquez
August 31, 2025
Test drove 3 used trucks and 2 had issues. Drove 1 home 100 miles to find it was 1 gallon short of coolant. They need to do a better job of checking vehicles before they put them on the lot fo Drove 1 home 100 miles to find it was 1 gallon short of coolant. They need to do a better job of checking vehicles before they put them on the lot for sale. They did repair it and were very apologetic, but it shouldn't have happened. They are almost impossible to get on the phone. More
by Brett
Other Employees Tagged: Shemuel McCraney, Phillip Pogue
August 27, 2025
Went in for the “free” first oil change. Never have a had vehicle get doused with that much oil on the interior as I had when I picked uo my truck. I was outside enjoying the fine Mississipp Never have a had vehicle get doused with that much oil on the interior as I had when I picked uo my truck. I was outside enjoying the fine Mississippi humidity when Top Flight oil changer guy looking like a wannabe Nashville dude ranch hand, brought my truck from the bay, when he got out he paused to look at the seat which I found odd. I followed him inside to grab my keys and did just that. Opened the door and I was met with heavy oil residue on the drive door armrest, door handle, door trim just be,on the window. Heavy oil residue was also on 3/4th`s of the seat and the center armrest. Went inside and told the female service writer with dark hair the issue. Service manager came out and he looked into my truck and went on an apology tour and essentially dogged his own guy in front of me. What kind of supervisor does that in front a a customer? None should be the answer, even if his guy is wrong, a good leader defends his guys, but gets in that xxx behind closed doors. Anywhoo, service manager went and got a dirty rag and some window cleaner from inside and came back out and spent about 3 minute’s unxxxxing the xxxxed chicken his top flight (not from Nashville) oil changer guy `s mess to clean up. I used some humor yes, but its crazy to me that no plastic was used over the seat or steering wheel and he knows whet he did, I literally watched him (not from Nashville)pause when he got out of my truck and look at the seat before closing the drivers door. I hope they can read this. Mike b More
by mobb70
Other Employees Tagged: Tera Dennis
August 08, 2025
Very great service. Friendly and very helpful. I really enjoyed being there. Will be back Friendly and very helpful. I really enjoyed being there. Will be back More
by Mary
Other Employees Tagged: Kenda Henderson
