Jessica Mannon

We took our Buick in because it was showing theft and trac service warnings. We were told the only issue was low voltage and the battery needed to be replaced and to remove the bedazzle ring because it m trac service warnings. We were told the only issue was low voltage and the battery needed to be replaced and to remove the bedazzle ring because it might be causing the theft warning. Since we had a warranty on our battery with advanced, we picked it up and took it to them to be replaced. Advanced popped the hood and immediately realized one of the cables had come loose and that was the reason for the low voltage code. They secured it and tested the battery which showed the battery was good. We are still having issues with the trac. 😌 More

by jarred.cooper Verified Customer Verified Customer

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Jessica was very knowledgeable and explained everything. She was kind and helpful. The technician done a good job as for as I know. I will be using Walt Massey in the future. She was kind and helpful. The technician done a good job as for as I know. I will be using Walt Massey in the future. More

by sheraka.penton Verified Customer Verified Customer

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Great people to work with! Really seem to care about the customer and his needs! Really seem to care about the customer and his needs! More

by Ronnieo Verified Customer Verified Customer

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Awesome facility with state of the art equipment. Service department is amazing and Mrs. Jessica is Awesome to deal with. Always courteous and very helpful with servicing and upcoming services that Service department is amazing and Mrs. Jessica is Awesome to deal with. Always courteous and very helpful with servicing and upcoming services that are needed. More

by johnny.baxter Verified Customer Verified Customer

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Service waiting area, small and very cold not a good setting for someone waiting on your vehicle setting for someone waiting on your vehicle More

by wilsonplaytm Verified Customer Verified Customer

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Very good and personal great experience very reliable great customer service very knowledgeable very knowledgeable very knowledgeable and trustworthy great customer service very knowledgeable very knowledgeable very knowledgeable and trustworthy More

by ajwilliams67 Verified Customer Verified Customer

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Great dealership to do business with. Will do business with again on my next purchase. Will do business with again on my next purchase. More

by cochran500 Verified Customer Verified Customer

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Good service, service rep kept me informed on the progress of the service, overall very good progress of the service, overall very good More

by Tom Verified Customer Verified Customer

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Allison has always been cheerful and helpful, going above and beyond to keep me informed and get me scheduled when needed. and beyond to keep me informed and get me scheduled when needed. More

by The Sellers Verified Customer Verified Customer

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The staff was precise in acknowledging their ability to meet my request. Good, friendly, prompt, professional service. Thanks meet my request. Good, friendly, prompt, professional service. Thanks More

by LB75114 Verified Customer Verified Customer

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