Jessica Licona
Jessica Licona at Colonial Nissan of Medford

Jessica Licona | Page 47

Service Customer Client Care Specialist Hablo Espanol!

Colonial Nissan of Medford

104 Mystic Ave
Medford, MA 02155

4.8
470 Reviews

I have 3 dogs and 1 cat! I'm very determined person and I love reading and writing and spending time with my family and friends. Call me! I'm here to help you :)

4.8

470 Reviews

Write a Review

Dealership Experience

8 yrs, 3 mos

Industry Experience

8 yrs, 3 mos

Specialties & Trainings

Bilingual

470 Reviews of Jessica Licona

July 12, 2022

Dealership Rating
Employee Rating

Amazing staff, they are friendly, they explained everything to me. So happy to come back again More

by pmedinarojas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso , Jim Islami, Michael King

Jul 12, 2022

Colonial Nissan of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jim Islami, Service Manager jimi@nissanofmedford.com

July 01, 2022

Dealership Rating
Employee Rating

Good attention, punctuality, clear information about the service that should be done in my car More

by Jannet Urrego
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso , Blanca Escobar, Michael King, There is one more employee, but I can’t remember the name.

Jul 04, 2022

Colonial Nissan of Medford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jim Islami, Service Manager jimi@nissanofmedford.com

June 28, 2022

Dealership Rating
Employee Rating

Service was very quick and professional. The team was extremely helpful and easy to work with. More

by jbrenza24
Recommend Dealer
Yes
Jun 28, 2022

Colonial Nissan of Medford responded

We appreciate your business and our team looks forward to serving you again soon! Jim Islami, Service Manager jimi@nissanofmedford.com

June 28, 2022

Dealership Rating
Employee Rating

I have always received excellent service from Nissan. Quick turnaround time to service our vehicle. The people in the Service area always very patient, explained everything. Very well treated and very More

by SB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso , Jim Islami, Michael King

Jun 28, 2022

Colonial Nissan of Medford responded

Thank you for choosing Colonial Nissan of Medford, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jim Islami, Service Manager jimi@nissanofmedford.com

June 27, 2022

Dealership Rating
Employee Rating

Been going to Nissan for years bought 3 cars here so far everyone is so very knowledgeable and helpful. I also take my car to be serviced. I am very satisfied with everyone at this dealership especially More

by AMARINO7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso , Jim Islami, Michael King

Jun 28, 2022

Colonial Nissan of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Nissan of Medford. Jim Islami, Service Manager jimi@nissanofmedford.com

June 27, 2022

Dealership Rating
Employee Rating

Definitely our new go-to dealership! We had an awesome experience while waiting for our first premium maintenance oil change, etc. More

by rightstart143
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

Jun 28, 2022

Colonial Nissan of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jim Islami, Service Manager jimi@nissanofmedford.com

June 27, 2022

Dealership Rating
Employee Rating

Exceptional Service and staff is very knowledgeable and courteous to customers. Reliable service. Highly recommended More

by FMartins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso , Jim Islami, Michael King

Jun 28, 2022

Colonial Nissan of Medford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jim Islami, Service Manager jimi@nissanofmedford.com

January 30, 2021

Dealership Rating
Employee Rating

The staff at Nissan Colonial Medford are outstanding. I had a horrible week with my tires and they were able to help me with ease. I was first greeted by Jessica and she was very nice and easy to talk to. More

by Ange417
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Bellizia , Joanne Sasso

July 20, 2018

Dealership Rating
Employee Rating

Bad General Manager “ Tom “ Unfortunately, the general manager of this store “” Tom “” give sales people are very bad name. The first thing he said to me when I entered the de More

by nrustom
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Thomas Estabrook, Frank Viola

May 16, 2018

Dealership Rating
Employee Rating

Great Alex and his sales manager Dennis were very informative and super helpful with my many questions! Being the first time I leased I had a ton of questi More

by Rogue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Hill, Michael Kilbride, Dennis Morin, Alex Rose

...
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