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Jessica Licona
Jessica Licona at Colonial Nissan of Medford

Jessica Licona

Service Customer Client Care Specialist Hablo Espanol!

Colonial Nissan of Medford

104 Mystic Ave
Medford, MA 02155

4.9
340 Reviews

I have 3 dogs and 1 cat! I'm very determined person and I love reading and writing and spending time with my family and friends. Call me! I'm here to help you :)

4.9

340 Reviews

Write a Review

Dealership Experience

6 yrs, 10 mos

Industry Experience

6 yrs, 10 mos

Specialties & Trainings

Bilingual

340 Reviews of Jessica Licona

November 16, 2024

Dealership Rating
Employee Rating

Thank you for everything. Everyone always does outstanding work. Also thank you again to Alex. More

by AHMICHAUD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kathy Escobar, Alex Chase, Fred Santarpio, Joe Bellizia, Andy Bellizia, Joanne Sasso, Declan Foyle, Gerson Ruiz, Carl Tagliamonte

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Nov 18, 2024

Colonial Nissan of Medford responded

Thanks for sharing about your experience with Colonial Nissan of Medford. We appreciate your business and hope to see you again soon! Alex Chase, Service Manager achase@nissanofmedford.com

November 15, 2024

Dealership Rating
Employee Rating

Routine service at Colonial Nissan is a smooth experience. The team works great to have the car ready for all seasons. More

by Ariff
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 15, 2024

Colonial Nissan of Medford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Colonial Nissan of Medford to be a positive one. Please don't hesitate to reach out if you need anything else. Alex Chase, Service Manager achase@nissanofmedford.com

November 08, 2024

Dealership Rating
Employee Rating

Colonial Nissan employees have always provided me top quality service they all do a fantastic job!! More

by J.STAVELY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

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Nov 11, 2024

Colonial Nissan of Medford responded

Thanks for sharing your thoughts about your experience with Colonial Nissan of Medford. Jessica, Joanne, and our team appreciate your business and hope to see you again soon! Alex Chase, Service Manager achase@nissanofmedford.com

November 07, 2024

Dealership Rating
Employee Rating

Fast and efficient service on a Saturday morning. I go there for all my leases. More

by kmb1178
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

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Nov 11, 2024

Colonial Nissan of Medford responded

Thanks for sharing about your experience with Colonial Nissan of Medford. We appreciate your business and hope to see you again soon! Alex Chase, Service Manager achase@nissanofmedford.com

November 07, 2024

Dealership Rating
Employee Rating

Service, timing everything is satisfactory but alignment for new the tires wasn’t necessary & spending $175.00 for nothing is disappointing More

by MSMOLYAR57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 11, 2024

Colonial Nissan of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Nissan of Medford. Alex Chase, Service Manager achase@nissanofmedford.com

November 05, 2024

Dealership Rating
Employee Rating

Joann cares about her clients and gives them first rate service. I recommend Colonial highly because of her More

by SHIPPEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

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Nov 06, 2024

Colonial Nissan of Medford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Alex Chase, Service Manager achase@nissanofmedford.com

November 04, 2024

Dealership Rating
Employee Rating

Joe B was exceptional. The entire staff diligently helped me to get my vehicle back in record time. Absolutely, no pressure just quality service. If I could give them six More

by MARTIN9968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Bellizia, Joanne Sasso

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Nov 06, 2024

Colonial Nissan of Medford responded

Quality customer service is always our number one priority, and we're happy to hear that Joe met your expectations. Thank you again for choosing Colonial Nissan of Medford. We look forward to having you as one of our valued customers for many more years to come! Alex Chase, Service Manager achase@nissanofmedford.com

November 01, 2024

Dealership Rating
Employee Rating

Great service and people On time appointment . Great coffee and nice waiting room Regards jn More

by joseph.monahan1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

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Nov 01, 2024

Colonial Nissan of Medford responded

Thank you, Joseph, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Nissan of Medford. Alex Chase, Service Manager achase@nissanofmedford.com

October 31, 2024

Dealership Rating
Employee Rating

bad service the car still have the same problem i just brought this car and have problem More

by DOUGLASMILORD1986
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Joanne Sasso

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Nov 04, 2024

Colonial Nissan of Medford responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Alex Chase, Service Manager achase@nissanofmedford.com

October 25, 2024

Dealership Rating
Employee Rating

I think you have great people in your workplace. I had a great experience. May you apply this professionalism for the days to come. More

by mmalincov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

Report | Print
Oct 27, 2024

Colonial Nissan of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Nissan of Medford. Alex Chase, Service Manager achase@nissanofmedford.com

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