Jessica Lee

Thank you, Benji, you were very helpful which made purchasing my 2025 Kia Sportage a great experience!! purchasing my 2025 Kia Sportage a great experience!! More

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Very knowledgeable about car and helpful. Smooth and easy buying experience great car nice and clean Smooth and easy buying experience great car nice and clean More

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Car originally purchased out of state. Took it to Kia for warranty work. Car returned with damage caused by the shop’s incompetence. No one will return calls. When calling, I get transferr Took it to Kia for warranty work. Car returned with damage caused by the shop’s incompetence. No one will return calls. When calling, I get transferred to voicemails that do not identify the message recipient so the dealership claims they never received the call or blame the company responsible for their phone system. Returned car for repair only to receive car back with additional damages the dealership is now unwilling to repair in total because of the “extra work” done to make up for the original damage caused by their shop. Absolute horrible customer service! More

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Horrible business acumen. They are a little too comfortable with "harmless white lies". They are advertising a used car online that is exactly what I am looking for - if the d They are a little too comfortable with "harmless white lies". They are advertising a used car online that is exactly what I am looking for - if the description was correct. I spoke with one of their personnel and requested photos of the vehicle - there were none in the ad. After not hearing anything for a day, I contacted the dealership again, and once again requested photos. It seemed shady to me that someone couldn't walk to the car and take a pictures. Here I was, money in hand, ready to buy a car, and they couldn't send pictures?? This isn't 1991, they have a camera in their pocket. I finally received a reply saying the car sold. Okay. I get it it happens. I have continued to search for the car I want, and last night during a search, I saw where the car is STILL for sale. More lies. Do yourself a favor. Go somewhere else to buy. More

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Great dealership with wonderful people to work with. Always enjoy the people and the environment Always enjoy the people and the environment More

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This dealership service department is terrible. I have been trying to get them to fix my tire since I purchased my car and they keep saying there is nothing wrong even though it lose air. Now today I have been trying to get them to fix my tire since I purchased my car and they keep saying there is nothing wrong even though it lose air. Now today I have to purchase a new tire from them to keep my lifetime warranty on the rest of my tires. My car will never go back there More

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I bought my 2022 K5 in May and I couldn’t be more pleased with my new vehicle! The customer service I received was beyond expectation. Everyone that helped me at Kia Autosport was fantastic and It will be th with my new vehicle! The customer service I received was beyond expectation. Everyone that helped me at Kia Autosport was fantastic and It will be the only car dealership I’ll be doing business with! More

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First time I did business with Kia Autosports in Pensacola in 2021 they did an oil change and did not tighten the drain plug. I lost a good bit of oil on the way home and the rest drained out on my Pensacola in 2021 they did an oil change and did not tighten the drain plug. I lost a good bit of oil on the way home and the rest drained out on my garage floor. They sent a mechanic out to tighten the drain plug and refill the oil and clean up the mess however no one from management ever contacted me to apologize. Second time I had to do business with Kia auto sport of Pensacola was for a recall on an electrical component. The first available date to come in was a month and a half from the time I called to schedule the repair. When I came for my appointment I waited two hours and then I was told they did not have the part and I would have to come back. When I came back the second time it took 30 minutes before they brought the car into the shop and then another hour to complete the work. Again, no apologies from management or offer to compensate me for my time waisted for their incompetence. More

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Awesome service from Neil. Will definitely recommend him and Kia to friends. The experience was unbelievable from the beginning to the end when I picked up my vehicle. and Kia to friends. The experience was unbelievable from the beginning to the end when I picked up my vehicle. More

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Kia AutoSport is a fantastic dealership! The staff make each purchase fun and easy! Will def purchase again from their team. Neil and Jessica have, hands down, always taken the best care of us! This is the each purchase fun and easy! Will def purchase again from their team. Neil and Jessica have, hands down, always taken the best care of us! This is the fourth vehicle we’ve bought, but will not be our last! We recommend Kia AutoSport to everyone! More

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