Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Jessica Lee
Refer Me
27 Reviews
Dealership Experience
26 yrs
Industry Experience
28 yrs
27 Reviews
Write a Review
27 Reviews of Jessica Lee
September 05, 2024
Thank you, Benji, you were very helpful which made purchasing my 2025 Kia Sportage a great experience!! purchasing my 2025 Kia Sportage a great experience!! More
by Cindy M
Other Employees Tagged: Amber Hoskins , Benjie Haney, Neil Patel
August 17, 2024
Very knowledgeable about car and helpful. Smooth and easy buying experience great car nice and clean Smooth and easy buying experience great car nice and clean More
by tchance1965
Other Employees Tagged: Nathan English, Ashley Montgomery, Amber Hoskins , Neil Patel, Regine Samples
May 08, 2024
Car originally purchased out of state. Took it to Kia for warranty work. Car returned with damage caused by the shop’s incompetence. No one will return calls. When calling, I get transferr Took it to Kia for warranty work. Car returned with damage caused by the shop’s incompetence. No one will return calls. When calling, I get transferred to voicemails that do not identify the message recipient so the dealership claims they never received the call or blame the company responsible for their phone system. Returned car for repair only to receive car back with additional damages the dealership is now unwilling to repair in total because of the “extra work” done to make up for the original damage caused by their shop. Absolute horrible customer service! More
by Leigh
Other Employees Tagged: Monty, Haynes?-service dept mgr
February 16, 2024
Horrible business acumen. They are a little too comfortable with "harmless white lies". They are advertising a used car online that is exactly what I am looking for - if the d They are a little too comfortable with "harmless white lies". They are advertising a used car online that is exactly what I am looking for - if the description was correct. I spoke with one of their personnel and requested photos of the vehicle - there were none in the ad. After not hearing anything for a day, I contacted the dealership again, and once again requested photos. It seemed shady to me that someone couldn't walk to the car and take a pictures. Here I was, money in hand, ready to buy a car, and they couldn't send pictures?? This isn't 1991, they have a camera in their pocket. I finally received a reply saying the car sold. Okay. I get it it happens. I have continued to search for the car I want, and last night during a search, I saw where the car is STILL for sale. More lies. Do yourself a favor. Go somewhere else to buy. More
by Pat M
Other Employees Tagged: Michelle
September 02, 2022
This dealership service department is terrible. I have been trying to get them to fix my tire since I purchased my car and they keep saying there is nothing wrong even though it lose air. Now today I have been trying to get them to fix my tire since I purchased my car and they keep saying there is nothing wrong even though it lose air. Now today I have to purchase a new tire from them to keep my lifetime warranty on the rest of my tires. My car will never go back there More
by ryayas
Other Employees Tagged: Morgan Putman, Caston Harveybaker, MIKE VRANICH , Mike Freeland, Roxann Gilmore, Bob Humphries
October 09, 2021
I bought my 2022 K5 in May and I couldn’t be more pleased with my new vehicle! The customer service I received was beyond expectation. Everyone that helped me at Kia Autosport was fantastic and It will be th with my new vehicle! The customer service I received was beyond expectation. Everyone that helped me at Kia Autosport was fantastic and It will be the only car dealership I’ll be doing business with! More
by Taymartin
Other Employees Tagged: Caston Harveybaker , Neil Patel, William Murray
July 12, 2021
First time I did business with Kia Autosports in Pensacola in 2021 they did an oil change and did not tighten the drain plug. I lost a good bit of oil on the way home and the rest drained out on my Pensacola in 2021 they did an oil change and did not tighten the drain plug. I lost a good bit of oil on the way home and the rest drained out on my garage floor. They sent a mechanic out to tighten the drain plug and refill the oil and clean up the mess however no one from management ever contacted me to apologize. Second time I had to do business with Kia auto sport of Pensacola was for a recall on an electrical component. The first available date to come in was a month and a half from the time I called to schedule the repair. When I came for my appointment I waited two hours and then I was told they did not have the part and I would have to come back. When I came back the second time it took 30 minutes before they brought the car into the shop and then another hour to complete the work. Again, no apologies from management or offer to compensate me for my time waisted for their incompetence. More
by Jimisall
May 17, 2021
Awesome service from Neil. Will definitely recommend him and Kia to friends. The experience was unbelievable from the beginning to the end when I picked up my vehicle. and Kia to friends. The experience was unbelievable from the beginning to the end when I picked up my vehicle. More
by dcourtney724
Other Employees Tagged: Neil Patel
March 31, 2021
Kia AutoSport is a fantastic dealership! The staff make each purchase fun and easy! Will def purchase again from their team. Neil and Jessica have, hands down, always taken the best care of us! This is the each purchase fun and easy! Will def purchase again from their team. Neil and Jessica have, hands down, always taken the best care of us! This is the fourth vehicle we’ve bought, but will not be our last! We recommend Kia AutoSport to everyone! More
by bbriantucker
Other Employees Tagged: Neil Patel
