Jessica LeClerc

Jessica was amazing. She was so patient with us and helped us understand our new car and set everything up before we left the lot. The staff who helped us with the lea She was so patient with us and helped us understand our new car and set everything up before we left the lot. The staff who helped us with the lease and financing documents was also great and explained everything very clearly to us. (Sorry, I cant recall his name.) We got several calls after to make sure that we were happy with our vehicle and did not have any questions. We had a chance to work with the service team as we requested a couple of upgrades, extremely professional and friendly at the same time. I highly recommend Niello Volvo based on my experience so far. More

by DORCAS.ROA Verified Customer Verified Customer

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Excellent service and friendly customer service. . Thank you Five Stars! We love our new Volvo. . Thank you Five Stars! We love our new Volvo. More

by 2020RYANNATALIE Verified Customer Verified Customer

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I had a great experience here, and I would recommend buying a car here! Jess was a really wonderful salesperson. Super kind, very helpful, and repeatedly went above and beyond! Brian in finance was also buying a car here! Jess was a really wonderful salesperson. Super kind, very helpful, and repeatedly went above and beyond! Brian in finance was also great! He clearly let me know all my options for additional coverage and explained the benefits; however, he also respected my no's to these add ons, which is a VERY different experience than some of my female friends have had at other dealerships. I've heard some nightmare stories of my friends at other dealerships, so I really appreciated that Niello Volvo respected me. That would make me confident to recommend my other female friends to buy cars here. Amy in the service department was also fantastic! She was great in all steps of the process, such as scheduling, day of getting me rides to and from home, looking over the car with me when it was finished, etc. Overall, I had a great experience here and would feel confident recommending this dealership to friends! More

by TAYLOR.LAWRENCE Verified Customer Verified Customer

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Simply the best car buying experience of my lifetime. Welcoming sales department was professional, Knowledgeable and easy to talk with. My Volvo purchase from start to finish was about 2 1/2 hours includ Welcoming sales department was professional, Knowledgeable and easy to talk with. My Volvo purchase from start to finish was about 2 1/2 hours including test drive .Thank you Jessica for making this purchase fun, stress free and timely! More

by HOTSHOTS1111 Verified Customer Verified Customer

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We have enjoyed our experience with Jessica Le Clerc, difficult to get response from Service Dept other than Amy Ott. difficult to get response from Service Dept other than Amy Ott. More

by Dale L Verified Customer Verified Customer

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I will go to Neillo Volvo for all my Volvo purchases based solely on their customer service. based solely on their customer service. More

by HLTHFRK Verified Customer Verified Customer

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A great experience, no pressure and extremely professional. We are so happy with our new Volvo! professional. We are so happy with our new Volvo! More

by 4MWYLDER Verified Customer Verified Customer

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The team was great. They were knowledgable about the cars and made the buying process easy. They were knowledgable about the cars and made the buying process easy. More

by BAEHAN.BABAKAN Verified Customer Verified Customer

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Great buying experience. The staff were friendly and responsive. One suggestion would be for your management team to ensure private offices are available when conducting fi The staff were friendly and responsive. One suggestion would be for your management team to ensure private offices are available when conducting final sale transactions so that costs and financing can be discussed with some amount of privacy. More

by GREG@TREVETINC.COM Verified Customer Verified Customer

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Best car buying experience ever because of Jessica! She took her time with me and made sure I understood everything. I didn't feel rushed or pressured. I felt she cared about me more than just anothe She took her time with me and made sure I understood everything. I didn't feel rushed or pressured. I felt she cared about me more than just another sale. More

by VICKY.KIDMAN.L03E Verified Customer Verified Customer

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