A good group of people to deal with.
We got a fair trade in on our old car. It was nice to not have to deal with that!
We got a fair trade in on our old car. It was nice to not have to deal with that!
More
by MOORMANH20
Verified Customer
Verified Customer
Dec 02, 2024 -
Niello Volvo Cars Sacramento responded
It's fantastic to hear that we provided you with great customer service! We truly appreciate the opportunity to do business with you. Thanks for choosing Niello Volvo Cars Sacramento!
TJ Upton
General Manager
tupton@niello.com
(916) 245-2231
Wonderful sales experience with Jessica!
She is knowledgeable, personable, with great communication skills. She patiently listened to our specific needs for our new purchase.
Our finance gu
She is knowledgeable, personable, with great communication skills. She patiently listened to our specific needs for our new purchase.
Our finance guy Andrew was easy to work and interact with. He patiently explained all necessary paperwork and made the overall transaction very simple!
More
by GARYNANSEL
Verified Customer
Verified Customer
Oct 11, 2024 -
Niello Volvo Cars Sacramento responded
Thanks for sharing about your experience with Niello Volvo Cars Sacramento. We appreciate your business and hope to see you again soon!
Rob Pane
Service Manager
rpane@niello.com
(916) 245-2231
I did not have any interaction with Justin.
Jessica was fantastic!! Thank you all I appreciate your work.
Jessica was fantastic!! Thank you all I appreciate your work.
More
by DEBRAHMOLSEN
Verified Customer
Verified Customer
Oct 09, 2024 -
Niello Volvo Cars Sacramento responded
Thank you for taking the time to share your feedback with us, Debra. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
TJ Upton
General Manager
tupton@niello.com
(916) 245-2231
They were great.
I would recommend them to anyone looking for a great car from a great dealership
I would recommend them to anyone looking for a great car from a great dealership
More
by MSTUCKER
Verified Customer
Verified Customer
Oct 01, 2024 -
Niello Volvo Cars Sacramento responded
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Niello Volvo Cars Sacramento to be a positive one. Please don't hesitate to reach out if you need anything else.
Rob Pane
Service Manager
rpane@niello.com
(916) 245-2231
Jessica was amazing.
She was so patient with us and helped us understand our new car and set everything up before we left the lot. The staff who helped us with the lea
She was so patient with us and helped us understand our new car and set everything up before we left the lot. The staff who helped us with the lease and financing documents was also great and explained everything very clearly to us. (Sorry, I cant recall his name.) We got several calls after to make sure that we were happy with our vehicle and did not have any questions. We had a chance to work with the service team as we requested a couple of upgrades, extremely professional and friendly at the same time. I highly recommend Niello Volvo based on my experience so far.
More
by DORCAS.ROA
Verified Customer
Verified Customer
Sep 09, 2024 -
Niello Volvo Cars Sacramento responded
Thanks for sharing your thoughts about your experience with Niello Volvo Cars Sacramento. Jessica and our team appreciate your business and hope to see you again soon!
TJ Upton
General Manager
tupton@niello.com
(916) 245-2231
Excellent service and friendly customer service.
. Thank you Five Stars! We love our new Volvo.
. Thank you Five Stars! We love our new Volvo.
More
by 2020RYANNATALIE
Verified Customer
Verified Customer
Sep 04, 2024 -
Niello Volvo Cars Sacramento responded
It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello Volvo Cars Sacramento!
TJ Upton
General Manager
tupton@niello.com
(916) 245-2231
I had a great experience here, and I would recommend
buying a car here! Jess was a really wonderful salesperson. Super kind, very helpful, and repeatedly went above and beyond! Brian in finance was also
buying a car here! Jess was a really wonderful salesperson. Super kind, very helpful, and repeatedly went above and beyond! Brian in finance was also great! He clearly let me know all my options for additional coverage and explained the benefits; however, he also respected my no's to these add ons, which is a VERY different experience than some of my female friends have had at other dealerships. I've heard some nightmare stories of my friends at other dealerships, so I really appreciated that Niello Volvo respected me. That would make me confident to recommend my other female friends to buy cars here. Amy in the service department was also fantastic! She was great in all steps of the process, such as scheduling, day of getting me rides to and from home, looking over the car with me when it was finished, etc. Overall, I had a great experience here and would feel confident recommending this dealership to friends!
More
by TAYLOR.LAWRENCE
Verified Customer
Verified Customer
Sep 04, 2024 -
Niello Volvo Cars Sacramento responded
We are very happy to hear that Jess and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
TJ Upton
General Manager
tupton@niello.com
(916) 245-2231
Simply the best car buying experience of my lifetime.
Welcoming sales department was professional, Knowledgeable and easy to talk with. My Volvo purchase from start to finish was about 2 1/2 hours includ
Welcoming sales department was professional, Knowledgeable and easy to talk with. My Volvo purchase from start to finish was about 2 1/2 hours including test drive .Thank you Jessica for making this purchase fun, stress free and timely!
More
by HOTSHOTS1111
Verified Customer
Verified Customer
Aug 18, 2024 -
Niello Volvo Cars Sacramento responded
Thanks for your feedback on your recent visit to Niello Volvo Cars Sacramento. It's great to hear that Jessica was able to assist you and that you had such a positive experience.
TJ Upton
General Manager
tupton@niello.com
(916) 245-2231
We have enjoyed our experience with Jessica Le Clerc,
difficult to get response from Service Dept other than Amy Ott.
difficult to get response from Service Dept other than Amy Ott.
More
by Dale L
Verified Customer
Verified Customer
Service Price Transparency
Aug 04, 2024 -
Niello Volvo Cars Sacramento responded
Thank you for taking the time to share your experience. If you would like to further discuss your visit, Dale, feel free to contact us at your convenience.
Rob Pane
Service Manager
rpane@niello.com
(916) 245-2231
Aug 04, 2024 -
Dale L responded
Thank You Rob, we look forward to years of great service at Neillo Volvo!
I will go to Neillo Volvo for all my Volvo purchases
based solely on their customer service.
based solely on their customer service.
More
by HLTHFRK
Verified Customer
Verified Customer
Jul 28, 2024 -
Niello Volvo Cars Sacramento responded
Here at Niello Volvo Cars Sacramento, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!
TJ Upton
General Manager
tupton@niello.com
(916) 245-2231