Jessica Katz
Jessica Katz at Volvo Cars of Queens
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Jessica Katz

General Sales Manager

Volvo Cars of Queens

209-18 Northern Blvd
Bayside, NY 11361

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4.4
20 Reviews
4.4

20 Reviews

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20 Reviews of Jessica Katz

November 22, 2024

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Excellent customer service. Friendly and professional staff. I recommend having stronger coffee options in the lounge. More

by RONCIAMPA
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Recommend Dealer
Yes

Other Employees Tagged: Zackary Danhi , Giuseppe Coppola.....excellent

Nov 25, 2024

Volvo Cars of Queens responded

Thank you for your feedback! We’re delighted to hear you had a positive experience with our friendly and professional team. We appreciate your suggestion about the coffee in the lounge—it’s always great to hear how we can improve! Looking forward to serving you again in the future.

November 18, 2024

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Although the dealer / service was kind, helpful and tried their best to fix my defected Apple Car Play system, i t was not their fault to be unable to repair it after 5-7 times. They are the nicest they can More

by GBARNEHAMA
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Recommend Dealer
Yes

Other Employees Tagged: Sean Callahan

Nov 18, 2024

Volvo Cars of Queens responded

Thank you for sharing your experience. We're sorry to hear about the ongoing issues with your Apple CarPlay system, but we truly appreciate your understanding and kind words about our team's efforts. Your satisfaction is very important to us, and we’ll continue to do everything we can to assist you. Please don’t hesitate to reach out if you need further support.

November 18, 2024

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The service center did their best at trying to fix my Apple Car p,any system. They had to I stal an entirely new unit of a new factory installed Apple CarplaySystem. In the process of doing that , it w More

by GBARNEHAMA
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Recommend Dealer
Yes
Nov 18, 2024

Volvo Cars of Queens responded

Thank you for sharing your experience. We’re sorry to hear about the inconvenience caused during the replacement of your Apple CarPlay system. If there’s anything we can do to assist in restoring your radio stations, SiriusXM connection, or phone numbers, please don’t hesitate to reach out. Your satisfaction is important to us, and we’re here to help make things right.

November 08, 2024

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Very good customer service and excellent care. Had a good experience in this dealership. Wants to visit again More

by Nick
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Recommend Dealer
Yes

Other Employees Tagged: Brandon Tsang, Eliana Rivera

Nov 08, 2024

Volvo Cars of Queens responded

We’re so pleased to hear about your positive experience and that you felt well taken care of. Thank you for your kind words, and we look forward to welcoming you back on your next visit!

November 07, 2024

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Everyone was very helpful and informative when getting my car. They were all very detailed with providing information and did their best to give us the best deal. I love my car. And happy I met Jerry, Dave, More

by Newvol
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Recommend Dealer
Yes

Other Employees Tagged: Jerry Chen, Brandon Tsang , Dave

Nov 07, 2024

Volvo Cars of Queens responded

It’s wonderful to hear that Jerry, Dave, Brandon, and Jessica made your car-buying experience so positive! We’re glad their helpfulness, attention to detail, and dedication to getting you the best deal contributed to your satisfaction. Enjoy your new car, and thank you for choosing us!

November 06, 2024

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They were very helpful and informative in helping me find the right car for my needs. More

by EAY
Recommend Dealer
Yes

Other Employees Tagged: Eliana Rivera

Nov 07, 2024

Volvo Cars of Queens responded

We’re glad to hear that the team provided helpful and insightful guidance in finding the perfect car for you. Meeting your needs is our top priority, and we appreciate your feedback. Enjoy your new vehicle!

November 04, 2024

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After driving Range Rover’s for almost 15yrs, I wasn’t sure what to expect when I visited Volvo. Eliana was incredibly helpful. She asked a few questions and steered me towards a the PHEV XC 90. Knew ma More

by HROBLES34
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Recommend Dealer
Yes

Other Employees Tagged: Brandon Tsang, Eliana Rivera

Nov 05, 2024

Volvo Cars of Queens responded

We’re thrilled to hear about your positive transition to Volvo and that Eliana was so helpful in guiding you through the process. Thank you for sharing your satisfaction, and we hope you enjoy every moment with your new SUV!

October 31, 2024

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Jeffrey Schull was assigned to us in the showroom to answer questions we had about leasing a Volvo. Jeffrey did an outstanding job representing Volvo, understanding our needs and aligned those with a g More

by DIFEBO.VAL
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Recommend Dealer
Yes
Oct 31, 2024

Volvo Cars of Queens responded

Thank you for sharing your detailed experience. We're glad to hear that Jeffrey provided outstanding service, understanding your needs and going the extra mile to find the perfect car for you. We’re happy to hear that Zachary and Brandon stepped in to ensure the process was completed and that you’re enjoying the upgraded packages on your new Volvo. Thank you for your patience and for recognizing the efforts of the team members who made your experience memorable, despite the challenges. Enjoy your new car, and we hope to serve you again in the future!

October 19, 2024

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Well run, organized, easy to schedule appointments. Good service location. Car wash is nice extra service. More

by SANDRAVFRIEDMAN
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Recommend Dealer
Yes

Other Employees Tagged: Branden Shulman, Jade Benussi

Oct 21, 2024

Volvo Cars of Queens responded

We're glad to hear that you found the service well-organized and easy to schedule. It's great that you enjoyed the extra car wash as well. We look forward to serving you again at our location!

October 18, 2024

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Very courteous and helpful everyone went above and beyond to try and resolve my issue More

by VIENNA868
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Recommend Dealer
Yes
Oct 22, 2024

Volvo Cars of Queens responded

Thank you for sharing your experience! We're glad to hear that the team went above and beyond to resolve your issue. We look forward to assisting you again in the future!

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