
14 Reviews
Write a Review14 Reviews of Jessica Hernandez
March 28, 2025
They stole my hat from Colombia (which cannot be replaced) and my papa’s purple sweater that was my papa’s (unless it was the tow driver that they sent for the car) from my car and my car came back replaced) and my papa’s purple sweater that was my papa’s (unless it was the tow driver that they sent for the car) from my car and my car came back with an engine light on. Not impressed. I don’t want to have to file a police report but I may have to as that sweater meant a lot to me as my papa is dead now More
March 24, 2025
Team is always helpful and responsive. I trust their service recommendations for items I did not request. I trust their service recommendations for items I did not request. More
Other Employees Tagged: Aimmey Garcia, April Lawshea, Grant Mckay, Joshua Smith, Kaleb Ortiz, Michael Hedrick
March 20, 2025
I have been a long time customer from Fox thru the transition to Murgado. The labor rates just keep going up and up! $195 to $220 and now $289.00! The new ownership is very greedy and is going lose al transition to Murgado. The labor rates just keep going up and up! $195 to $220 and now $289.00! The new ownership is very greedy and is going lose all the customers that have been going to that location. More
March 14, 2025
the service of the car service is generally low, recently I wanted to change the oil and it was closed, the car dealership is open but the service is closed all the time, customers always need to be served.. I wanted to change the oil and it was closed, the car dealership is open but the service is closed all the time, customers always need to be served... More
Other Employees Tagged: Tray Hill, Aimmey Garcia, April Lawshea, Grant Mckay, Joshua Smith, Kaleb Ortiz, Michael Hedrick
March 13, 2025
I got my oil changed and they checked my vehicle For any other service needs They also washed my car and that was awesome! I appreciate the professionalism and great customer care Thank you any other service needs They also washed my car and that was awesome! I appreciate the professionalism and great customer care Thank you More
Other Employees Tagged: Aimmey Garcia, April Lawshea, Grant Mckay, Joshua Smith, Kaleb Ortiz, Michael Hedrick
February 21, 2025
Customer service was cordial, understanding, and accommodating. Plus they washed our car even though it was freezing cold outside. accommodating. Plus they washed our car even though it was freezing cold outside. More
Other Employees Tagged: Lucardo drive us home since we had no other way to get there. He was so nice!!! A credit to Murcado Ford.
February 19, 2025
Fantastic service like always and I’ll always go there, happy to help, thank you happy to help, thank you More
Other Employees Tagged: Aimmey Garcia, April Lawshea, Grant Mckay, Joshua Smith, Kaleb Ortiz , Philip Mugan
February 17, 2025
First time there, and I had such a great experience. Fest service, employees very friendly and welcoming. Definitely I will continue using this place. Fest service, employees very friendly and welcoming. Definitely I will continue using this place. More
Other Employees Tagged: April Lawshea
February 01, 2025
I brought my Explorer in for an electrical issue and it was fixed the same day. However, the problem resurfaced 2 days later. I had to bring my vehicle back and was told that the visor was at fault for the was fixed the same day. However, the problem resurfaced 2 days later. I had to bring my vehicle back and was told that the visor was at fault for the electrical issue. I asked whether the original diagnosis (faulty wiring harness) was accurate and felt like I got the run around. I didn’t want to spend another $800 on a new visor so now I have a faulty visor. And not really sure if the wiring harness needed to be replaced in the first place… More
