
8 Reviews
Write a Review8 Reviews of Jessica Hernandez
February 21, 2025
Customer service was cordial, understanding, and accommodating. Plus they washed our car even though it was freezing cold outside. accommodating. Plus they washed our car even though it was freezing cold outside. More
Other Employees Tagged: Lucardo drive us home since we had no other way to get there. He was so nice!!! A credit to Murcado Ford.
February 19, 2025
Fantastic service like always and I’ll always go there, happy to help, thank you happy to help, thank you More
Other Employees Tagged: Aimmey Garcia, April Lawshea, Grant Mckay, Joshua Smith, Kaleb Ortiz, Philip Mugan
February 17, 2025
First time there, and I had such a great experience. Fest service, employees very friendly and welcoming. Definitely I will continue using this place. Fest service, employees very friendly and welcoming. Definitely I will continue using this place. More
Other Employees Tagged: April Lawshea
February 01, 2025
I brought my Explorer in for an electrical issue and it was fixed the same day. However, the problem resurfaced 2 days later. I had to bring my vehicle back and was told that the visor was at fault for the was fixed the same day. However, the problem resurfaced 2 days later. I had to bring my vehicle back and was told that the visor was at fault for the electrical issue. I asked whether the original diagnosis (faulty wiring harness) was accurate and felt like I got the run around. I didn’t want to spend another $800 on a new visor so now I have a faulty visor. And not really sure if the wiring harness needed to be replaced in the first place… More
January 31, 2025
Great service. Employee very kind and helpful...they treat me with respect and amiability. Very fest service thanks to everyone Employee very kind and helpful...they treat me with respect and amiability. Very fest service thanks to everyone More
Other Employees Tagged: Aimmey Garcia, April Lawshea, Kaleb Ortiz
January 31, 2025
Best service I've ever had on a car! Incrediblly efficient, friendly, kind staff. So grateful!! Incrediblly efficient, friendly, kind staff. So grateful!! More
Other Employees Tagged: Mikelle Lyons, Aimmey Garcia, April Lawshea, Grant Mckay, Joshua Smith, Kaleb Ortiz, Marta Garcia, Philip Mugan
January 27, 2025
This dealership service department had me waiting from 730 Am until 1240 pm with no response or update on my vehicle nor was the person available to talk with the mechanic on any update after I inquire 730 Am until 1240 pm with no response or update on my vehicle nor was the person available to talk with the mechanic on any update after I inquire about my vehicle status !! Ive never had such unprofessional service and will not go here again More