Jessica Hernandez

Jessica was kinda nice but the car was not completely fixed there was a censor left on that they did not turn off that is going to drain the battery. even tho the battery is warentied my car is my work a fixed there was a censor left on that they did not turn off that is going to drain the battery. even tho the battery is warentied my car is my work and i cannot afford this again. This censor was on prior to giving them the car and they should have turned it off as i mentioned it to them. This seems like a money grab as i will have to pay 200 dollars again just to have you look at it. Until this is made right. I will not be recommending this dealership. Even tho the person who helped me, Jessica was somewhat nice…at the end of the day I am there to get my car fixed…and i doubt they are nice enough to lend me 200 dollars to have you look at it again to fix what you left wrong with it. This was a scam and I wish that I looked at another dealership. I will post about this on google but will change my review if made right . Additionally there is now a noise that was not there prior to the car being serviced. They should turn on the car for ppl before having you pay. Which i asked for but if i remember correctly, was told it was an inconvenience. More

by jkvff444 Verified Customer Verified Customer

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They lie to you about services performed to your car. I would never return to them to have my car fix I would never return to them to have my car fix More

by mv983s Verified Customer Verified Customer

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Very respectful,good service. great communication..they drop you off to you house and pick you up when you vehicle is ready. great communication..they drop you off to you house and pick you up when you vehicle is ready. More

by no20 Verified Customer Verified Customer

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The service quality seems good/ pricing seems reasonable. I was disappointed that I needed to Contact dealership to get updates on schedule. Disappointed I was not offered a loaner vehicle. I was disappointed that I needed to Contact dealership to get updates on schedule. Disappointed I was not offered a loaner vehicle. More

by TJ Verified Customer Verified Customer

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I took in a 1999 ford ranger with a check engine light recently on. I paid for a $289 inspection but was told afterward that no work could be done on the truck because its age meant all the parts would be recently on. I paid for a $289 inspection but was told afterward that no work could be done on the truck because its age meant all the parts would be aftermarket. Given the truck’s age, it would have been apparent that this was likely going to be the result of an inspection from the start but I was not told this until I had already paid $289. If it was likely no work could be done because of the truck’s age, I should have been informed before paying $289. More

by Ryan Verified Customer Verified Customer

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It is always a pleasure to be able to come and have my vehicle services by very friendly staff and knowledgeable advisors. vehicle services by very friendly staff and knowledgeable advisors. More

by Lawshea18 Verified Customer Verified Customer

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Jessica was very responsive and accommodating with our needs. While the price tag for repairs was expensive, she explained why. And Murgado softened the blow by washing our car and keeping it warm until i needs. While the price tag for repairs was expensive, she explained why. And Murgado softened the blow by washing our car and keeping it warm until it dried before hitting the outside below freezing temperatures. More

by ysimonsis Verified Customer Verified Customer

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Great service dept great sales man and great car we bought and the finance mgr was excellent bought and the finance mgr was excellent More

by joeinmish Verified Customer Verified Customer

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Steve Vihnanek and staff are very pleasant to work with. Steve answered my question s Steve answered my question s More

by Klosacco Verified Customer Verified Customer

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All good. I had no problems. They just didn’t have the oil filter I needed I had no problems. They just didn’t have the oil filter I needed More

by Simonengel88 Verified Customer Verified Customer

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