Jessica Counts
Jessica Counts at Brandon Honda
Refer Me

Jessica Counts

Customer Service Manager

Brandon Honda

9209 East Adamo Drive
Tampa, FL 33619

Contact Me
4.3
128 Reviews

Originally from Owego New York, I moved to Florida 7 years ago. I have been in the automotive industry for 10 yearsI have been with Honda, specifically Brandon Honda since March 2017. I started in sales and got promoted in 2022 to quality assurance manager.

Dealership Experience

8 yrs

Industry Experience

12 yrs, 1 mo

Languages Spoken

English English

Employee Video

4.3

128 Reviews

Write a Review

128 Reviews of Jessica Counts

January 11, 2025

Dealership Rating
Employee Rating

I have repeatedly asked to be taken off the email distribution. I am not a client nor will I ever be because this has been going on for so long. More

by MICHELLEMCCLELLAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 13, 2025

Brandon Honda responded

Dear Michelle, Thank you for bringing this to our attention, and I sincerely apologize for the inconvenience you’ve experienced. We respect your request and I have checked anyone with the same name in our system and do not see an email in those profiles. Your feedback is important, and I deeply regret any frustration this has caused. Please contact me directly at cconley@brandonhonda.com so that I can get your email address to ensure it's removed from any/all systems. Sincerely, Christine Conley Internet Director Brandon Honda

December 21, 2024

Dealership Rating
Employee Rating

Excellent, fully booked still got me in, very fast but thorough! Video great new tool! More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 19, 2023

Dealership Rating
Employee Rating

Best dealer in Central Florida to buy a Honda vehicle - PERIOD! Sales, service and customer service employees are really dedicated to treating you like a true human being. Derick, Eric, Jessica, Michael an More

by bigmotter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Derek Degulis, Jessica Counts

September 02, 2023

Dealership Rating
Employee Rating

Jessica was extremely attentive during our whole experience as well as following up for some additional service days later. Very customer friendly helping finalize a great car purchase experience More

by Dan Rodriguez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richard Bhawanidin, Wesley Weaver, Richard Lane

August 18, 2023

Dealership Rating
Employee Rating

Poor customer service, dishonest sales reps, dishonest sales practices, runs multiple credit pulls when only one was authorized, rude management, etc. Specifically told the sales rep Youssef that I only a More

by Jason L
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Sam Raabe, Chris Shotwell , Christopher Weiss, Youssef Ch-hab

Aug 21, 2023

Brandon Honda responded

Jason, We take every upset customer and their discontentment extremely seriously. While it is correct that only one credit pull for a lease purchase would be completed by our staff, inside of our dealership, we failed to relay that of course American Honda would do so as well to fulfill your installment contract with American Honda. We have done our best to adhere to consistent practices as it relates to additional fees related to 3rd party tag, tag transfer, document fees etc. Even a lease purchase (lease buyout) presents some level of liability to our enterprise and there is still some level of administrative work to complete and support the transaction. We hope this provides a clearer understanding as it seems we have not done a good job at communicating these protocols while you were in our dealership. Thank you, Sam Raabe General Manager Brandon Honda W 813.664.1234 M 352.789.9794

June 25, 2023

Dealership Rating
Employee Rating

I definitely recommend Christian for any of your new Honda needs.. he treats you like family😍 very pleased with my experience More

by Dinkyd16
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Christian Cahueque , Joel Cartagena

June 23, 2023

Dealership Rating
Employee Rating

Come see Bryan Sherman at Brandon Honda! He truly goes out of his way to ensure that you are 100% satisfied. He takes a ton of time to answer all of your questions, and is super responsive t More

by The Edlund Family
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Bryan Sherman , Michael Hughes

May 30, 2023

Dealership Rating
Employee Rating

This is our 3rd car from Honda. The 1st was a 2015 and Antonio was our Salesman! Antonio is awesome, Very knowledgeable, patient and understanding, Purchasing this car was very ove More

by Marybrown02
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rachel Van Hart , Antonio Rueda, Jessica Counts, Vega

April 05, 2023

Dealership Rating
Employee Rating

Amazing sales team and staff. They definitely go above and beyond to satisfy their customers and make the experience a great time. special Thank you to Riadh Mosrati my sales team More

by reighmy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Shotwell , Riadh Mosrati

February 10, 2023

Dealership Rating
Employee Rating

Chris Weiss made the process of selling our Jeep stress free and pleasant. He was very knowledgeable and patient as we were undecided about trading it in. The transaction with the lien holder was smooth a More

by Shell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Jarrell , Christopher Weiss

1
...

Dealership Inventory (646 Vehicles)

new 2025 Honda Accord Hybrid car, priced at $33,410
2025 Honda Accord Hybrid
new
Solar Silver Metallic exterior
Automatic
Front-wheel Drive
new 2025 Honda Accord Hybrid car, priced at $35,314
2025 Honda Accord Hybrid
new
Urban Gray Pearl exterior
Automatic
Front-wheel Drive
used 2022 Hyundai Elantra car, priced at $17,783
2022 Hyundai Elantra
used
Scarlet Red Pearl exterior
CVT
Front-wheel Drive
new 2025 Honda Odyssey car, priced at $44,740
2025 Honda Odyssey
new
Modern Steel Metallic exterior
Automatic
Front-wheel Drive
new 2025 Honda Pilot car, priced at $48,803
2025 Honda Pilot
new
Lunar Silver Metallic exterior
Automatic
All-wheel Drive
used 2025 Honda Civic Hybrid car, priced at $29,468
2025 Honda Civic Hybrid
used
Solar Silver Metallic exterior
CVT
Front-wheel Drive