Jessica Benoit

Last experience wasn't good. No clear cut ETA for completion. Car had full warranty but the initial quote ignored. Rental while my car was in service was all messed up and I sti No clear cut ETA for completion. Car had full warranty but the initial quote ignored. Rental while my car was in service was all messed up and I still don't know who is responsible for payment although my warranty pays for 5 days. More

by abeiku Verified Customer Verified Customer

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Jessica is very helpful throughout the process, telling me about the diagnosis of the problem, and the repair details so that I have nothing to worry about. The pickup and drop off experience was smooth as me about the diagnosis of the problem, and the repair details so that I have nothing to worry about. The pickup and drop off experience was smooth as well. Also they did a cleaning and detailing too. Much appreciate the attention and help on this matter More

by ELEMENT.NO.88 Verified Customer Verified Customer

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Friendly staff! Jessica was above and beyond to help me out with my vehicle’s problems! Jessica was above and beyond to help me out with my vehicle’s problems! More

by YONG27429 Verified Customer Verified Customer

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Henry (service) and Lemar(sales) are simply the best. White glove service at every turn. White glove service at every turn. More

by LANDON.EDMOND Verified Customer Verified Customer

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On my first visit, I drove over an hour to the establishment. When I scheduled an appointment, I specifically requested that the car be serviced. Regrettably, the car wash service was not complete establishment. When I scheduled an appointment, I specifically requested that the car be serviced. Regrettably, the car wash service was not completed as promised, even after the rain ceased. More

by KY Verified Customer Verified Customer

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The best in the whole wide world. My Bentley went for first service. There were some issues on the rear passenger speaker. Turned out some clips were loose. They fixed it and it is pu My Bentley went for first service. There were some issues on the rear passenger speaker. Turned out some clips were loose. They fixed it and it is purrrfect now. More

by VSIVADAS Verified Customer Verified Customer

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Alex and his people go away above and beyond the call of duty in their service, which is always expert, perfect and helpful and professional. They are friendly and their expertise is unparalleled.. and thei duty in their service, which is always expert, perfect and helpful and professional. They are friendly and their expertise is unparalleled.. and their communication by text and telephone is excellent and I would never leave my car with anyone else! Thank you! More

by SHEKRYSTAL Verified Customer Verified Customer

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Great communication and service. Jessica was fantastic and all my needs were met timely with mo issues. Jessica was fantastic and all my needs were met timely with mo issues. More

by JLUNAR_44 Verified Customer Verified Customer

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Tight space, not the best customer service. To have such a prestigious clientele but no water or coffee. And no loaner car available. When cane back to pick up car, was approached by a gentlema To have such a prestigious clientele but no water or coffee. And no loaner car available. When cane back to pick up car, was approached by a gentleman who said "let me see if your car is even here", very confused with this statement. Car still has a warning that shows up on the car display that a recall is pending. When it was apparently fixed. Just an annoyance More

by DEEHOTHI Verified Customer Verified Customer

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Jess and Alex were wonderful. They kept me informed on tbd status of the service on my car. The Walnut Creek Luxury Collection team always is kind and returns my car spotless an They kept me informed on tbd status of the service on my car. The Walnut Creek Luxury Collection team always is kind and returns my car spotless and clean! It is the reason I keep coming back! More

by JIM.ILLINGWORTH Verified Customer Verified Customer

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