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Jessica Beesley
Jessica Beesley at Gordie Boucher Ford of Kenosha
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Jessica Beesley

Service Advisor

Gordie Boucher Ford of Kenosha

8301 75th St
Kenosha, WI 53142

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4.6
12 Reviews
4.6

12 Reviews

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12 Reviews of Jessica Beesley

November 21, 2024

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Employee Rating

Everyone was very polite and attentive. I liked the video of the potential problem areas. Got my 214000 vehicle back in good shape. Thanks team More

by ROB.GERE02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Yager, Gavin Garay , Kyle the tech

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Nov 21, 2024

Gordie Boucher Ford of Kenosha responded

Thank you, Rob, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Ford of Kenosha. Belal Barakat Service Manager 262-697-0700

November 16, 2024

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Great service, very helpful, friendly sales team and service team. Polite and courteous. Willing to listen to what I needed and wanted. More

by ITISPHILB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tristen Cairo, Bradford Titone

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Nov 18, 2024

Gordie Boucher Ford of Kenosha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Belal Barakat Service Manager 262-697-0700

November 11, 2024

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They did a great job picking up my vehicle and service. The person was very professional. More

by rodrigur23
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Service Time
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Recommend Dealer
Yes
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Nov 11, 2024

Gordie Boucher Ford of Kenosha responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks, for choosing Gordie Boucher Ford of Kenosha! Sal Pappalardo General Manager 262-697-0700

November 07, 2024

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I waited 3 full days from the time of the appointment to hear about my car, I had to call them and demand someone to tell me what is going on with the car. Then when it was done it took them over an hour More

by Coletteerbach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Nov 11, 2024

Gordie Boucher Ford of Kenosha responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, Colette, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Belal Barakat Service Manager 262-697-0700

October 28, 2024

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They did their job and kept me advised of their progress told me about pick up and drop off More

by Wjeiii
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Service Communication
Recommend Dealer
Yes
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Oct 29, 2024

Gordie Boucher Ford of Kenosha responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Belal Barakat Service Manager 262-697-0700

October 27, 2024

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Outstanding service during a difficult situation! Highly recommend! Thank you for your dedication to our repair! More

by HTIDD
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Service Time
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Recommend Dealer
Yes
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Oct 28, 2024

Gordie Boucher Ford of Kenosha responded

It's great to hear that Jessica and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford of Kenosha! Belal Barakat Service Manager 262-697-0700

October 26, 2024

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I was very impressed with the service of the Service Department. They were on top of things. More

by mhollar773
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bradford Titone, Duane Henderson, Sam Alcazar, Katie Eckman

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Oct 27, 2024

Gordie Boucher Ford of Kenosha responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Belal Barakat Service Manager 262-697-0700

October 13, 2024

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Employee Rating

Just before heading out on vacation and during their system hack they took my truck in and took care of my issue so we could enjoy our vacation. Jessica was great!!! More

by DCBBRISTOL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 13, 2024

Gordie Boucher Ford of Kenosha responded

Thank you so much for your excellent review! We are so glad that Jessica had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Ford of Kenosha to be a positive one. Please don't hesitate to reach out if you need anything else. Belal Barakat Service Manager 262-697-0700

October 12, 2024

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Employee Rating

Well. It's usually always that when I go in with a small request I'm surprised to find out new things. More

by susanguffa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 13, 2024

Gordie Boucher Ford of Kenosha responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Belal Barakat Service Manager 262-697-0700

September 02, 2024

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Employee Rating

Great People and service there- was 1st time there and was great experience - Thank You More

by Ken
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Bradford Titone

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Sep 03, 2024

Gordie Boucher Ford of Kenosha responded

Thank you so much for your kind words, Ken, and for taking the time to leave us this wonderful feedback! Belal Barakat Service Manager 262-697-0700

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