Jessica Barbaria | Page 4

Retainer for Lincoln is full of scams I came and I brought my truck and I had to bring my truck back the next day because of the will alignment and it was certified pre-owned then on top of that I cam brought my truck and I had to bring my truck back the next day because of the will alignment and it was certified pre-owned then on top of that I came back the next week after that because my brakes were squeaking and I was told that I had to get the brakes replaced because they were ain't out they were rotted out so basically I was sold the car that had no freaking prior checking to it and then when I asked to see the guy that sold me the car they said that they fired him and I was so by another employee that he wasn't even supposed to sell me that car off that side of the lot then I come back almost every month with it's always something wrong with my truck. Basically I have had my car in Ford being worked on longer than I was able to drive it on for these two years. Then I brought a new battery from AutoZone with my lifetime warranty right before I took my car into Ford because it wouldn't start so when my car comes back the battery is all corroded and everything so I go to take my battery back to get my exchange battery and when they check the serial numbers they said that this wasn't the battery that I purchased and it didn't match so I know right then. This last time was even worse I got my car fixed and not even all the way fixed and I had to pay out 1,200 for the brakes again. So when I got my car back I'm noticing that the next day my horn is not working mind you I take pictures of everything is under the hood of my car I can know what is what so I lift it up and I look at my fuse box and what do you know Ford has taken nine of my fevers out and my fuses that I really need. I hate that I brought my car from there and the first place I should have went to the Carfax and I should have just brought my car instead of doing this and now I'm stuck with hanging over $600 miles for my car on top of that another $300 for full insurance coverage. They scam me for 2years now!!! More

by seanjennings.sdj Verified Customer Verified Customer

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Dana is the one stop shop, they do it all, very professional, they break it down so i can fully understand, i will never go anywhere else. professional, they break it down so i can fully understand, i will never go anywhere else. More

by dwanamaker24 Verified Customer Verified Customer

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Excellent customer service from everyone in the service department. I was in and out in a good time and my truck was fixed right the first time. department. I was in and out in a good time and my truck was fixed right the first time. More

by NeilShiesty Verified Customer Verified Customer

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For over 2 weeks The service department has been completely non responsive to our needs for our 2020 Lincoln MKZ. Customer service is non-existent there. What a disgrace! And the dealer wants us to completely non responsive to our needs for our 2020 Lincoln MKZ. Customer service is non-existent there. What a disgrace! And the dealer wants us to lease another vehicle from them?? NEVER!! More

by dNEGLIA9 Verified Customer Verified Customer

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They're customer service is terrible. Never return phone calls. Takes forever to get a loaner Never return phone calls. Takes forever to get a loaner More

by raycharles367 Verified Customer Verified Customer

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too big no time for customer even the phone was 15 min. to speak to someone ! to speak to someone ! More

by dodgerblue3942 Verified Customer Verified Customer

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Excellent service as always! !! Everyone is beyond friendly and helpful no matter what I bring my vehicle in for. !! Everyone is beyond friendly and helpful no matter what I bring my vehicle in for. More

by Annie Verified Customer Verified Customer

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