Jesse White

My daughter purchased a 2023 Jeep Cherokee with less than 22k mikes. She drove approximately 300 miles when she noticed a strange sound from the front end. She returned it to the dealership where they diag 22k mikes. She drove approximately 300 miles when she noticed a strange sound from the front end. She returned it to the dealership where they diagnosed it as needing rotors and pads (front end). Estimated $1000.00 for a break job. The car had supposedly passed the state inspection and pre-sales inspection. When questioned how it could pass inspection then with less than 2 weeks and 300 miles later, need break pads, Jesse White acting as sales manager claimed it didn't matter how, "It passed".... He also stated that they have no intention of taking care of the issue and they will not bear any responsibility. His attitude and demeanor were hostile and unprofessional. A dealership that employs someone with his lack of professionalism as a manager and ambassador of their business is not worth patronizing. Very disappointed in Westgate Wake Forest. As a side note, I spoke with a Westgate CDJR at a different location and they were taken aback at his response and lack of action on the dealerships part. More

Report | Print

Jesse White caused the dealership to lose a sale. Replace this guy. Complete jerk. Played games. High Pressure. I found an equivalent car for a bit cheaper and bought it from another dealer on Replace this guy. Complete jerk. Played games. High Pressure. I found an equivalent car for a bit cheaper and bought it from another dealer on the spot. I was warned about buying from Westgate and, after meeting Jesse, I now know why. More

Report | Print

Finance department will buckle and dime you even after you agree to terms that will help you out. Don’t talk to Jesse White he will hang up in your face. you agree to terms that will help you out. Don’t talk to Jesse White he will hang up in your face. More

Report | Print

Service terrible. No way to contact. No return calls. 5 hour for a oil change. Would not not recommend. Good luck with this dealership. Sad hour for a oil change. Would not not recommend. Good luck with this dealership. Sad More

Report | Print

This dealership is a joke! We traded in a 2013 Chevrolet Silverado on April 2, 2020 and canceled the insurance on April 6th as we traded the vehicle to WestGate. On June 17th we received a citation from DMV Silverado on April 2, 2020 and canceled the insurance on April 6th as we traded the vehicle to WestGate. On June 17th we received a citation from DMV for lapse in insurance. After many phone calls we thought the problem was resolved until July 29th when we received a second citation from DMV because the issue with the dealership turning in our traded in vehicles tags had not been resolved. Its now July 31 & the Silverado we traded in shows as under our name in DMV, the dealership still has not turned in our tags! Don’t attempt to contact the dealership when an issue arises as NO ONE knows what’s going on. Please purchase a vehicle from a reputable dealer who actually values their customers. More

Report | Print