Jesse Sturm

Changed my oil removed a plate under my raptor and never put it back leaving my electrical wires exposed to all weather conditions and road conditions this isn’t the first time my wife went in for a oil cha put it back leaving my electrical wires exposed to all weather conditions and road conditions this isn’t the first time my wife went in for a oil change sat there for 2 hours just for the service guy to say your gonna kill me I forgot to have them do your oil change I’m so sorry as the store was closing just a lot of problems with this dealership needs more attention to detail or quality control ! More

by kcamper2023 Verified Customer Verified Customer

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Fantastic service on our newly purchased Ford F350. Highly recommend Diehl for sales and service! Highly recommend Diehl for sales and service! More

by bjtognarina Verified Customer Verified Customer

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I was quickly approached by a car salesman, Donovan Jones, who helped me locate the car I was interested in. After a few gestures drives, I was sold. Everyone at the dealership was very kind and helpfu Jones, who helped me locate the car I was interested in. After a few gestures drives, I was sold. Everyone at the dealership was very kind and helpful. More

by mwebster503 Verified Customer Verified Customer

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The place was very well organized and had a friendly atmosphere and nice waiting room area atmosphere and nice waiting room area More

by mrussin Verified Customer Verified Customer

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Polite, efficient, kept me well informed . They provided transportation when service was to take more than a few minutes They provided transportation when service was to take more than a few minutes More

by jrandza Verified Customer Verified Customer

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Good customer service Zac did a really good job . Some things I wish were done differently the Kia carnival wasn’t inspected when we bought it and we had to bring it back to get it inspected and look Some things I wish were done differently the Kia carnival wasn’t inspected when we bought it and we had to bring it back to get it inspected and looked over . More

by mckinneyfarms21 Verified Customer Verified Customer

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They washed my car and cleaned my windows and topped off my windshield washer fluid my windshield washer fluid More

by sjchal Verified Customer Verified Customer

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Fair pricing and knowledgeable salespeople. Made buying a pleasant experience. Friendly atmosphere with no high pressure Made buying a pleasant experience. Friendly atmosphere with no high pressure More

by cjs196841 Verified Customer Verified Customer

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1) It was suggested by the mechanic that the transmission fluid be flushed/changed at only 73,000 miles, whereas Ford recommends at 150,000miles, if even then—-subsequently, my transmission started having is fluid be flushed/changed at only 73,000 miles, whereas Ford recommends at 150,000miles, if even then—-subsequently, my transmission started having issues with 10th gear—also, loud abnormal sounds started to occur with shifting gears. My vehicle was towed to another dealership for evaluation. 2) I had gone in for an oil change and possible tire rotation—left with close to a $600 bill and ensuing issues that could have increased the risk of an accident on I-376/I-80. 3) I have been a customer at the Beaver Falls Ford Dealership for 35-40 years. I appreciate Liz’s assistance in her tenure in service, but my loyalty has ended with this event. More

by jholdren148 Verified Customer Verified Customer

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Very efficient and helpful; everyone was kind and worked quickly to complete the deal for my dad! quickly to complete the deal for my dad! More

by shenderhan25 Verified Customer Verified Customer

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