Jesse Smith
Jesse Smith at Matthews Ford

Jesse Smith

Finance Manager

Matthews Ford

175 E Main St.
Norwich, NY 13815

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4.9
61 Reviews
4.9

61 Reviews

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61 Reviews of Jesse Smith

June 01, 2025

Dealership Rating
Employee Rating

Everyone was very helpful and pleasant. I love my Escape. It drives beautifully. It's fun More

by banker44453
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Lindenmuth, Mike Grant , Kara

Jun 03, 2025

Matthews Ford responded

Hi- We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Happy driving!

May 25, 2025

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Employee Rating

Fast, friendly service. We were targeting a particular vehicle and it was out front, ready for us when we arrived. More

by klang7
Recommend Dealer
Yes

Other Employees Tagged: Lucas Beebe, Devon O'Brien

May 28, 2025

Matthews Ford responded

Hi- We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

May 23, 2025

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Ramsey rent a above and beyond to help me get the truck i was looking for More

by tobimoore993
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Ramseys Gonzalez

May 28, 2025

Matthews Ford responded

Hi- Thank you for choosing Matthews Ford for your automotive needs. We are thrilled to hear about your positive experience with Ramseys. Congratulations on your new vehicle! We appreciate your kind words.

May 23, 2025

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I was treated great. Mike Grant was wonderful. Answers all my question. Great place to deal with. Thank you More

by ashcraft64
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Grant

May 28, 2025

Matthews Ford responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

May 23, 2025

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Employee Rating

Prompt attention given to our request because what we were looking for was not on dealership lot. More

by ckgillette
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Lindenmuth, Mike Grant

May 28, 2025

Matthews Ford responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

April 17, 2025

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Employee Rating

Vehicle meets expectations. Buying wasn't as easy as it could have been. I told the salesman what I wanted. He didn't take me seriously at first. 4 days later the Vehicle w More

by a.demun
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Ramseys Gonzalez

April 16, 2025

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Employee Rating

Best service definitely the most helpful in the situation would definitely buy another car from Ramseys G More

by cjcalderon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 17, 2025

Matthews Ford responded

Hi- Thank you for choosing Matthews Ford for your new vehicle! We're delighted to hear about your positive experience with Ramseys. We appreciate your kind words and look forward to serving you again in the future.

April 15, 2025

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Employee Rating

Ramseys was totally amazing ,great job I'm very happy with my purchase. Would definitely recommend matthews ford More

by julieannpendell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Martin, Ramseys Gonzalez

Apr 16, 2025

Matthews Ford responded

Hi- Thank you for choosing Matthews Ford for your automotive needs. We are thrilled to hear about your positive experience with Ramseys. Congratulations on your new vehicle! We appreciate your kind words.

April 10, 2025

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Employee Rating

Great buying experience at Matthews. I would recommend anyone make the trip or shop locally if it’s nearby if you see anything in their inventory you are interested in. The pricing is re More

by jremillard
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ramseys Gonzalez

Apr 14, 2025

Matthews Ford responded

Hi- Your satisfaction is our top priority. Thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

April 04, 2025

Dealership Rating
Employee Rating

Extremely professional and dedicated to customer satisfaction, going above and beyond to meet your needs More

by anthonycathcart15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ramseys Gonzalez

Apr 07, 2025

Matthews Ford responded

Hi Anthony-We’re so glad to hear you had a great experience with us! We appreciate your business and hope you enjoy your new ride!

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