Jesse Ruiz | Page 5

I had a sunroof issue that made this whistle sound when I was on the road. The service team was quick, efficient, and got the job done! I was pleased with the overall customer service and experience. was on the road. The service team was quick, efficient, and got the job done! I was pleased with the overall customer service and experience. More

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Very easy to schedule and complete the service needed. Jesse Ruiz took excellent care of me. Had use of a 2020 MBZ loaner. Thank you Jesse Ruiz took excellent care of me. Had use of a 2020 MBZ loaner. Thank you More

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The scheduling through the service visit were handled with professionalism and courtesy. I was contacted prior to the visit, costs were clearly discussed and there were no surprises. with professionalism and courtesy. I was contacted prior to the visit, costs were clearly discussed and there were no surprises. More

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Excellent customer service. Thank you for washing the car and calling a Uber to drive us back home after the 7 am drop off. Tanya and calling a Uber to drive us back home after the 7 am drop off. Tanya More

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Great Service! It is always a pleasure working with Jesse Ruiz. He gets everything done in a timely manner and always keeps me posted on what is going on with the ca It is always a pleasure working with Jesse Ruiz. He gets everything done in a timely manner and always keeps me posted on what is going on with the car. Great customer service! More

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over the top after dealing with Fletcher Jones in CA i needed a great dealership in texas. Very disappointed with Dallas dealer but ended up at the Austin dealersh after dealing with Fletcher Jones in CA i needed a great dealership in texas. Very disappointed with Dallas dealer but ended up at the Austin dealership. They were great and got the job done early and on budget. ill be back More

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Very easy and efficient Service is always excellent. Turning car in for service is easy and picking up is always effiecient. Car is always washed and ready to go. Service is always excellent. Turning car in for service is easy and picking up is always effiecient. Car is always washed and ready to go. More

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Top notch Everyone I’ve worked with here has been attentive, responsive, prompt, friendly, courteous, knowledgeable, accommodating and as high class as the bra Everyone I’ve worked with here has been attentive, responsive, prompt, friendly, courteous, knowledgeable, accommodating and as high class as the brand they stand behind. More

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Service visit Jessie was very friendly, and went beyond to help. I am a return customer and would definitely recommend Mercedes for their service department and Jes Jessie was very friendly, and went beyond to help. I am a return customer and would definitely recommend Mercedes for their service department and Jessie for his friendly service. More

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Awesome service Great service was received by Jesse. He kept me up to date and was great to work with on my repair. I love the move of the customer service area too Great service was received by Jesse. He kept me up to date and was great to work with on my repair. I love the move of the customer service area too. More

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