A smooth transaction from beginning to end.
I don't know car sales but I know customer service which impacts every industry. Senor Herrera, Hong and team were accommodating, informative and pro
I don't know car sales but I know customer service which impacts every industry. Senor Herrera, Hong and team were accommodating, informative and provided excellent customer service. He knows the business and his passion is evident. As a consumer, you also need to possess knowledge, know your budget, what you want, and be reasonable and logicaI; it is not like buying a car in the 80s, 90s, their cars are priced fairly, I was given all the information and questions answered. If you want a car, new or used, get over to the O'steen Volvo for your next car purchase.
More
by chezmariaf
Verified Customer
Verified Customer
Other Employees Tagged:
Hong T
Sep 07, 2026 -
O'Steen Volvo Cars of Jacksonville responded
Thank you so much for taking the time to share such a thoughtful review! We truly appreciate your kind words about Señor Herrera, Hong, and the entire O’Steen Volvo Cars of Jacksonville team. Providing a smooth, transparent, and informative experience is exactly what we strive for, and we’re thrilled to know our team delivered exceptional customer service from beginning to end.
We also appreciate your recognition of the importance of being informed and working together to find the right vehicle and budget. We believe car buying should be a straightforward and enjoyable experience, and it means a lot to know you felt well-informed and confident throughout the process.
Thank you for choosing O’Steen Volvo Cars of Jacksonville! We hope you absolutely love your new vehicle and look forward to serving you again in the future. Welcome to the O’Steen family!-AS
They has all paperwork ready when we arrived.
Paul was great to work with. Easiest car I havr ever bought.
Paul was great to work with. Easiest car I havr ever bought.
More
by stevesikes54
Verified Customer
Verified Customer
Sep 04, 2026 -
O'Steen Volvo Cars of Jacksonville responded
Thank you so much for sharing your experience! We’re thrilled to hear that Paul made your purchase so easy and that having everything prepared ahead of time helped make the process smooth and stress-free. We’ll be sure to pass along your kind words to Paul and the team. Congratulations on your new Volvo, and thank you for choosing O’Steen Volvo Cars of Jacksonville!-AS
My experience with Osteen Volvo was very pleasant.
Our sales representative, Almir, was extremely helpful without being pushy. He even stayed late on two occasions to assist us. I would definitely rec
Our sales representative, Almir, was extremely helpful without being pushy. He even stayed late on two occasions to assist us. I would definitely recommend this dealership.
More
by charlie.smoot1
Verified Customer
Verified Customer
Sep 01, 2026 -
O'Steen Volvo Cars of Jacksonville responded
Thank you so much for the wonderful review! We’re thrilled to hear that you had such a pleasant experience with O’Steen Volvo. Almir will be so happy to know that his helpful, no-pressure approach made such a positive impression. Going the extra mile—including staying late to make sure you were taken care of—is exactly the kind of service we strive to provide. Thank you for recommending O’Steen Volvo and for trusting us with your vehicle purchase. We truly appreciate your business and hope you’re enjoying your new Volvo! Welcome to the O’Steen family!-AS
Recently bought a 2020 Volvo S90 and had a great
experience. Helpful staff and the car was as advertised.
experience. Helpful staff and the car was as advertised.
More
by jduffy016
Verified Customer
Verified Customer
Other Employees Tagged:
ED S
Aug 20, 2026 -
O'Steen Volvo Cars of Jacksonville responded
Thank you for your wonderful review! We’re thrilled to hear you had a great experience purchasing your 2020 Volvo S90 and that our team was helpful throughout the process. We’re also glad the vehicle was exactly as advertised. Congratulations on your S90, and thank you for choosing O'Steen Volvo Cars of Jacksonville! We truly appreciate your business and hope you enjoy every mile!-AS