Jesse Clemente

I recently took in my car for service. The customer service beginning with Roger and up to the service manager Jesse was excellent. Their attention to detail and dedication to customer sat The customer service beginning with Roger and up to the service manager Jesse was excellent. Their attention to detail and dedication to customer satisfaction was on point! More

by msanajera7 Verified Customer Verified Customer

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The lock was replaced but not working right. I had to go back for a second visit to get it fixed. The issue was resolved and the lock works as intended. I had to go back for a second visit to get it fixed. The issue was resolved and the lock works as intended. More

by DAVIDABBASI777 Verified Customer Verified Customer

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Very very very very very very very very very very good very very very nice and good very very very nice and good More

by restella Verified Customer Verified Customer

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They offer you services NOT needed before they even inspect the car and that happens every time inspect the car and that happens every time More

by fmedina104 Verified Customer Verified Customer

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Very nice, professional and service was quick er than I had anticipated so was very happy about that had anticipated so was very happy about that More

by scottramey729 Verified Customer Verified Customer

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We have always had the best services at this dealership. They are very helpful and knowledgeable. We will always keep coming back for that reason. They are very helpful and knowledgeable. We will always keep coming back for that reason. More

by HIPPYDAVE5 Verified Customer Verified Customer

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Scott is a great employee. So kind, professional, and courteous. Great service department. He has been helping me for years. Thank you Scott! So kind, professional, and courteous. Great service department. He has been helping me for years. Thank you Scott! More

by CHRISTIAN.LINK99 Verified Customer Verified Customer

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Management was horrible, did not care to listen to me. Bought the vehicle with extended warranty for nothing. Bought the vehicle with extended warranty for nothing. More

by srodriguez9373 Verified Customer Verified Customer

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Sam was awesome! Thank you for explaining and getting the parts as quickly as you did. Thank you for explaining and getting the parts as quickly as you did. More

by GTJJMTATE Verified Customer Verified Customer

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Never diagnosed my vehicle but kept guess what might be wrong with it and then told me the price probably would cost about $10,000 to repair it. I had to remove my vehicle and take to another repair shop t wrong with it and then told me the price probably would cost about $10,000 to repair it. I had to remove my vehicle and take to another repair shop to get a real diagnosis. I feel discriminated against as African American woman. For the record please black people do not take your BMW to the Bakersfield location for repairs they are very bias and racist. As a business owner I will never purchase or pay for any services from them ever again. The service department is trash. More

by rosalynstevens Verified Customer Verified Customer

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