Jersey Stansill

Jersey was very helpful and straightforward and did what she said she was going to do very polite she said she was going to do very polite More

by LUOP234 Verified Customer Verified Customer

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After I had signed all the paperwork purchasing my Ford Lightning, I was told that the service light was on but not to worry because that would go off and that for some reason the new trucks were just doin Lightning, I was told that the service light was on but not to worry because that would go off and that for some reason the new trucks were just doing that. I was told that the maintenance light on my brand new $73,000 Ford Lightning would go off and if it didn’t the service department would fix it when I came in to have my bed cover and liner installed. It never went off. I showed up at the dealer at 7:45 am after having driven 2 hours to get there. At 5 pm my truck was finally done. Then they tell me they didn’t have time to “drop the battery” and fix whatever was wrong with the truck, but it was drivable. So there WAS something wrong with the truck but instead of checking it out before they sold it to me, they just fed me a story about it “just happens.” I talked with Jersey who spoke with service. They came out to tell me that now I need to take my truck to my local dealer to fix the issue because it is some cooler thing and they have to “drop the battery” to fix. It will probably have to be replaced, but the truck is still under warranty. I have had it less than a week and it is now having to go into the shop for the second time. Other than Jersey, no one really seemed to care at all. Then to add insult to injury, I get in the truck and it is at 30%. They didn’t even bother to charge it. So then Jersey took me to the “fast charger” where I sat for over an hour to get enough charge to get home. But even that wasn’t enough and I had to stop at a charger in Yakima for 30 minutes at a cost of $22 to get more juice. I thought this was a wonderful experience… at first. But once they got their money the “customer service” aspect of this dealership disappeared. They still have time to fix this or to show ANY concern about this. We will see. If nothing happens, I will just start going to all the review sites to share my experience with Corwin Ford. More

by JIM.DENISON Verified Customer Verified Customer

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Jersey was amazing. She took great care of us and worked hard t get us a good deal. She took great care of us and worked hard t get us a good deal. More

by JIM.DENISON Verified Customer Verified Customer

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THE SALESMAN IS EFFICIENT, KNOWS HER CARS. WE ARE PLEASED WITH THE CAR WE BOUGHT. WHAT MOTE COULD YOU ASK FOR WE ARE PLEASED WITH THE CAR WE BOUGHT. WHAT MOTE COULD YOU ASK FOR More

by JEANNECOZAD Verified Customer Verified Customer

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Follows thru with promises Willing to deal. Prices are reasonable. A lot of rigs to pick from. Prices are reasonable. A lot of rigs to pick from. More

by TONKAWA39 Verified Customer Verified Customer

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Jersey was a pleasure to work as well as the other staff involved. Got the exact truck I wanted. involved. Got the exact truck I wanted. More

by Casey Verified Customer Verified Customer

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Corwin ford alias always been outstanding in customer service and timeliness. I will continue to deal with them service and timeliness. I will continue to deal with them More

by bridgettanderson Verified Customer Verified Customer

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Served us very well. Helped us in a difficult situation. Pleased with our purchase. Especially grateful for Jersey and the sales team making things work out for us. Helped us in a difficult situation. Pleased with our purchase. Especially grateful for Jersey and the sales team making things work out for us. More

by csainsbury Verified Customer Verified Customer

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Jersey was likely the best sales person we have ever worked with. This is our 11th new vehicle in 22 years and she made the process easy worked with. This is our 11th new vehicle in 22 years and she made the process easy More

by BENYT Verified Customer Verified Customer

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Too many problems with the vehicle we bought from them. I wouldn't go back. I wouldn't go back. More

by MELMCCUAIG Verified Customer Verified Customer

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