Jerry Williams
Jerry Williams at Tom Wood Subaru
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Jerry Williams

Service Manager

Tom Wood Subaru

3300 E 96th St
Indianapolis, IN 46240

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4.8
92 Reviews
4.8

92 Reviews

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92 Reviews of Jerry Williams

January 17, 2025

Dealership Rating
Employee Rating

Fredo was very knowledgeable and customer oriented. Thanks for hiring people like him...very professional More

by Jack
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Alfredo Rod

Jan 20, 2025

Tom Wood Subaru responded

Jack, we're delighted to hear that Fredo provided you with such a professional experience at Tom Wood Subaru. Thanks for the kind words!

January 16, 2025

Dealership Rating
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My service was amazing. Darrel was perfect I never felt like I was bothering him and I know he was very busy, he went out of his way to help me. More

by ethi
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Darrel

Jan 16, 2025

Tom Wood Subaru responded

It's fantastic to hear that Darrel provided such attentive service during your visit to Tom Wood Subaru. We're delighted you had an amazing experience, and we appreciate your feedback!

January 13, 2025

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Brought my car in for an oil change and tire rotation. We also found that I needed an alignment ( which I expected from some serious pot holes). I was told it would take close to 2hrs. due to the alignmen More

by Hilly
Service Price Transparency
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Recommend Dealer
Yes
Jan 13, 2025

Tom Wood Subaru responded

Hilly, we're delighted to hear that Camryn and the team at Tom Wood Subaru exceeded your expectations with their efficient service! It's great to know your car is handling better now. Thanks for choosing us!

December 21, 2024

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This is my 2nd Subaru from Tom Wood and both experiences were fantastic. They’re very efficient and have a great service department. I will always recommend them More

by Rboothman1953
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Recommend Dealer
Yes

Other Employees Tagged: Mike Danielson, Josh Boyd

Dec 23, 2024

Tom Wood Subaru responded

Thank you for choosing Tom Wood Subaru again! We're delighted to hear that both of your experiences have been fantastic and appreciate your recommendation. Our team looks forward to serving you in the future!

December 20, 2024

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Very efficient and makes the car leasing experience enjoyable. Dan Ryan always takes care of his customers/guests. More

by ericpoints0313
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: DAN RYAN

Dec 23, 2024

Tom Wood Subaru responded

We're delighted to hear that Dan made your car leasing experience enjoyable and efficient at Tom Wood Subaru. Thank you for sharing this positive feedback!

November 23, 2024

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Always clean and well staffed , provided loaner car when needed, and kept me informed as to the status of my vehicle More

by jdupler
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Peyton Dorsey

Nov 25, 2024

Tom Wood Subaru responded

We're delighted to hear that you appreciated the cleanliness and service at Tom Wood Subaru. Keeping our customers informed and comfortable is a top priority for us! Thanks for sharing your experience.

November 04, 2024

Dealership Rating
Employee Rating

Prices have gone up. Braydon found a coupon for me . He was great. Thanks Braydon More

by Ssiebert411
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Recommend Dealer
Yes
Nov 04, 2024

Tom Wood Subaru responded

Thank you for sharing your feedback and leaving Tom Wood Subaru a five-star review. We'll give kudos to Braydon for the excellent service. Until next time!

October 15, 2024

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Employee Rating

Excellent, very professional, educational,knowledgeable, grounded, state registered, driver care package, customer sympathetic, customer care technicians. More

by alrowley20
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Recommend Dealer
Yes

Other Employees Tagged: BILL VICKERY, Bob Ferguson

Oct 16, 2024

Tom Wood Subaru responded

Thank you for highlighting the professionalism and expertise of our team at Tom Wood Subaru! We're delighted to know that our customer care technicians made a positive impression. We appreciate your feedback and look forward to serving you again in the future!

October 12, 2024

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Employee Rating

Wilford at Tom Wood. Subaru was both pleasant and thorough in setting up the 60,000 servicing with particular attention to any concerns l had. Those added to the expecte More

by Fredannas
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wilfred Chan

Oct 15, 2024

Tom Wood Subaru responded

Thank you for sharing your experience with us! We're delighted to hear that Wilford provided such attentive service during your visit at Tom Wood Subaru. It's great to know he ensured everything was taken care of, including arranging a loaner vehicle for you. We appreciate the feedback and look forward to assisting with any future needs!

October 01, 2024

Dealership Rating
Employee Rating

Friendly knowledgeable technicians. Beautiful clean facility. Wonderful service and technology. Efficient and speedy communications. Appreciate everyone who worked on our Subaru Ascent More

by Bgmbjj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bo

Oct 02, 2024

Tom Wood Subaru responded

Thank you for the fantastic feedback! We're delighted to hear that our team at Tom Wood Subaru provided excellent service and efficient communication. Enjoy your Subaru Ascent, and we look forward to serving you again!

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