Jerry Trotter
Jerry Trotter at Matthews Chrysler Dodge Jeep Ram of Great Bend
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Jerry Trotter

Assistant Service Manager

Matthews Chrysler Dodge Jeep Ram of Great Bend

447 River Ln
Susquehanna, PA 18847

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5.0
13 Reviews

Dealership Experience

4 yrs

Industry Experience

5 yrs

Languages Spoken

English English

5.0

13 Reviews

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13 Reviews of Jerry Trotter

March 11, 2025

Dealership Rating
Employee Rating

I had problems they took care of the problems thank you again for everything very much appreciate it More

by robhall0124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Lake, CJ O'Brien

Mar 12, 2025

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi- Thank you for the 5 Star Review and your business!

March 11, 2025

Dealership Rating
Employee Rating

I had no trouble at all; they were very friendly. Thank you again for everything. More

by robhall0124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Lake

Mar 17, 2025

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

March 10, 2025

Dealership Rating
Employee Rating

Everything was excellent. No issues at all Quick and courteous service as usual. I always get great service here. More

by lakeroy2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 12, 2025

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi- Thank you for the 5 Star Review and your business!

February 06, 2025

Dealership Rating
Employee Rating

Quick and friendly service that was done efficiently. They accommodated me in every way imaginable Jerry and Tray were made the experience great More

by gregorylee867
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tray Perry

Feb 07, 2025

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

January 21, 2025

Dealership Rating
Employee Rating

Great service. Was able to quickly diagnose the issues with my car and order the necessary parts. Definitely recommend. More

by lawshe26
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jan 22, 2025

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi, Thank you for the 5 Star Review and your business!

January 09, 2025

Dealership Rating
Employee Rating

Although my 2023 Jeep Compass has been a disappointment quality wise, Matthews has tried their best to make it right. More

by grosenwald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Gregory

Jan 10, 2025

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

December 26, 2024

Dealership Rating
Employee Rating

Excellent customer service. Known by name. Always seem grateful towards customers and listens to them! More

by rexwalter1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Lake

Dec 27, 2024

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

November 21, 2024

Dealership Rating
Employee Rating

Matthew's Auto in Great Bend delivered! Following a disappointing experience at another dealership, we were apprehensive about trying again. Fortunately, I located a Jeep at Matthews in Ves More

by Kristaflaherty
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 21, 2024

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi Krista- We’re so glad to hear you had a great experience with Josh! Thank you for your business and the great review!

November 11, 2024

Dealership Rating
Employee Rating

I bought a truck that has had a lot of problems and they have done, what I believe, everything in their power to correct. More

by wastenafarm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Lake, Matthew Gregory , Matt Arnold, Pete Coppola

Nov 15, 2024

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi- Thank you for the great review! If there is anything more we can do in the future to ensure your experience is even better, please don’t hesitate to reach out!

October 12, 2024

Dealership Rating
Employee Rating

I always get the best service at Matthews Chrysler Dodge Jeep and Ram. I would recommend to everyone More

by jameyny692
Recommend Dealer
Yes
Oct 14, 2024

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi, We're so glad to hear you had a great experience with us! We appreciate your continued business and the 5 Star Review!

1

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