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Jerry Trotter
Jerry Trotter at Matthews Chrysler Dodge Jeep Ram of Great Bend

Jerry Trotter

Assistant Service Manager

Matthews Chrysler Dodge Jeep Ram of Great Bend

447 River Ln
Susquehanna, PA 18847

Contact Me
5.0
16 Reviews

Dealership Experience

4 yrs, 2 mos

Industry Experience

5 yrs, 2 mos

Languages Spoken

English English

5.0

16 Reviews

Write a Review

16 Reviews of Jerry Trotter

May 28, 2025

Dealership Rating
Employee Rating

Professional and friendly service. Service department has always been top notch ! Consistently providing outstanding excellent all around customer experience More

by steve19h
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Gregory

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May 28, 2025

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi Steve- We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

April 30, 2025

Dealership Rating
Employee Rating

Service was completed promptly and as requested. Staff was friendly and attentive. Service, sales and waiting areas were very clean, neat and well kept. More

by mclaughlinaj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Lake, Matthew Gregory

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May 01, 2025

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi -Thank you for sharing your great experience at Matthews CDJR. Our team takes pride in providing friendly and helpful service, and we’re glad our service advisor kept you informed throughout the process. We look forward to welcoming you back for your future service needs! If you have any more questions, feel free to reach out anytime! Have a great day!

April 08, 2025

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Employee Rating

Great Service as always. I would tell all of my friends about the great service that i get Here More

by jameyny692
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Lake, Matthew Gregory

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Apr 09, 2025

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi- We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

March 11, 2025

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Employee Rating

I had no trouble at all; they were very friendly. Thank you again for everything. More

by robhall0124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Lake

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Mar 17, 2025

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

March 11, 2025

Dealership Rating
Employee Rating

I had problems they took care of the problems thank you again for everything very much appreciate it More

by robhall0124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Lake, CJ O'Brien

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Mar 12, 2025

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi- Thank you for the 5 Star Review and your business!

March 10, 2025

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Employee Rating

Everything was excellent. No issues at all Quick and courteous service as usual. I always get great service here. More

by lakeroy2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 12, 2025

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi- Thank you for the 5 Star Review and your business!

February 06, 2025

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Employee Rating

Quick and friendly service that was done efficiently. They accommodated me in every way imaginable Jerry and Tray were made the experience great More

by gregorylee867
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tray Perry

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Feb 07, 2025

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

January 21, 2025

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Employee Rating

Great service. Was able to quickly diagnose the issues with my car and order the necessary parts. Definitely recommend. More

by lawshe26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Lake, Michael Baker, Matthew Gregory

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Jan 22, 2025

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi, Thank you for the 5 Star Review and your business!

January 09, 2025

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Employee Rating

Although my 2023 Jeep Compass has been a disappointment quality wise, Matthews has tried their best to make it right. More

by grosenwald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Gregory

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Jan 10, 2025

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

December 26, 2024

Dealership Rating
Employee Rating

Excellent customer service. Known by name. Always seem grateful towards customers and listens to them! More

by rexwalter1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Lake

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Dec 27, 2024

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

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