Jerry Robinson

We were just browsing around for a new economical vehicle as I drive alot of miles everyday to work. The wife stopped in first and was treated NOT as a unknowledgeable female, as many car dealers do, but rat as I drive alot of miles everyday to work. The wife stopped in first and was treated NOT as a unknowledgeable female, as many car dealers do, but rather as a knowledgeable person who was in search of a new vehicle (Thank you Mr. Robinson). Mr. Robinson asked her what she wanted and worked with her towards HER goal. Never once was he pushy or tried to sway her thoughts or opinions. Now our credit isn't great by any stretch, but he was able to secure a great interest rate, very low down payment and a monthly payment that was what you would expect with a superior credit score. All that was left now was for my hard headed (Alpha male) self to agree... Well we went back to the dealer and there was no B.S. involved. Mr. Robinson answered my questions with attentive respect, and our new 2019 Honda Fit is now in our driveway. Thank you Mr. Robinson and the rest of the players involved. You certainly have rewritten my thoughts about how a Superior Car dealership is operated. Customer first... We will never buy from any place else. More

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Routine service Not only did they ensure I was able to get to my appt while my car was being serviced but also make sure they explain everything that was done and ans Not only did they ensure I was able to get to my appt while my car was being serviced but also make sure they explain everything that was done and answer any questions I had. Even got my question answered by the mechanic directly. More

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Service department and ancillary departments We appreciate being welcomed to the Honda store; everyone was very professional and personable. The service was done in a timely manner as we waited We appreciate being welcomed to the Honda store; everyone was very professional and personable. The service was done in a timely manner as we waited in comfort in the waiting room supplied with drinks and snacks. Dealing with CMA Honda of Staunton has always been a pleasure. Look forward to seeing everyone again in the future. More

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Buying a new car Honest. Helpful. Patient. Funny. Knowledgeable. Caring. Respectful. Down to earth. My experience was amazing. I highly recommend the professionals Honest. Helpful. Patient. Funny. Knowledgeable. Caring. Respectful. Down to earth. My experience was amazing. I highly recommend the professionals at Valley Honda for any car purchase. The experience was not daunting, nor was I pressured into making any decisions; which was exactly what I was looking for. More

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Great Experience Provided several options. Stayed within my asking. I have recommended them to several people and I brought my vehicle only 2 days ago. Great custom Provided several options. Stayed within my asking. I have recommended them to several people and I brought my vehicle only 2 days ago. Great customer service is a thing of the past but not at Valley Honda. Bill, Jerry and Mike were AWESOME!!!!!! More

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Great place to buy a car Sales staff was knowledgeable and very Helpful. I was able to buy the vehicle I have been wanting at a fair price. Very Happy customer. Sales staff was knowledgeable and very Helpful. I was able to buy the vehicle I have been wanting at a fair price. Very Happy customer. More

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The best Not only does Valley Honda give great deals, but follow up with great customer service. All aspects of the sale was pleasant, not pushy but accommoda Not only does Valley Honda give great deals, but follow up with great customer service. All aspects of the sale was pleasant, not pushy but accommodating and rolled with me when I changed my mind on which vehicle I wanted. They have always provided top maintenance services when needed unlike the Charlottesville location. Great friendly staff. More

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Best Dealership Everyone here has been very helpful in getting me into a car. Tera knew my situation and did everything she could to help. Highly recommend. Everyone here has been very helpful in getting me into a car. Tera knew my situation and did everything she could to help. Highly recommend. More

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GREAT. Excellent followup after our purchase Jerry knows his product. He did an excellent job at explaining options and the benefits of owning a Honda. From our first contact with Mr. Robinson Jerry knows his product. He did an excellent job at explaining options and the benefits of owning a Honda. From our first contact with Mr. Robinson he has stayed in touch with us about the date of the arrival of the car we wanted. When we went to get our car it was clean and ready as promised. After the sale Jerry has called to answer any questions we have. More

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Serviced new CR-V; installed new hitch and bike racks Left my new vehicle with service at 10:30am. It was ready at noon the next day; five hours sooner than promised!! Great job. I'm not happy with t Left my new vehicle with service at 10:30am. It was ready at noon the next day; five hours sooner than promised!! Great job. I'm not happy with the hitch, but that's another story. Will deal with it. More

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