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Jerry McWilliams
Jerry McWilliams at Hawk Chrysler Dodge Jeep Ram

Jerry McWilliams

Service Manager

Hawk Chrysler Dodge Jeep Ram

7911 Roosevelt Rd
Forest Park, IL 60130

3.8
6 Reviews
3.8

6 Reviews

Write a Review

6 Reviews of Jerry McWilliams

March 10, 2025

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Employee Rating

Friendly, excellent, knowledgeable, honest customer service. I felt like a valued, VIP customer. I was treated like a celebrity, and I'll definitely spread the word! More

by Kay Abron
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Workmanship
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Recommend Dealer
Yes
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Mar 11, 2025

Hawk Chrysler Dodge Jeep Ram responded

Kay, thank you for your fantastic review! We're thrilled to hear you felt valued and received top-notch service. Your support means the world to us, and we appreciate you spreading the word! We look forward to welcoming you back.

December 15, 2024

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Employee Rating

Excellent selection of vehicles , e. Excellent sales staff and service , the best dodge dealership in the Chicagoland area More

by Lucriuso
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jim Kinney, Jesus Vazquez, Horacio De La Vega, Denis Healy, Frank Infelise, Steve Klimara, Gary Hall, Micah Neely, Ted Roman

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Dec 16, 2024

Hawk Chrysler Dodge Jeep Ram responded

Thanks for the fantastic review, Lucriuso! We’re thrilled you enjoyed our vehicle selection and experienced great service from our sales team. Your support means a lot to us, and we’re proud to be your go-to Dodge dealership in the Chicagoland area!

March 23, 2024

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Fast and amazing service with the sales men and manager got me in and out More

by ivan080895
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jim Kinney, Jesus Vazquez, Heather Garcia, enrique herrera, Denis Healy, Frank Infelise, Steve Klimara

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Mar 25, 2024

Hawk Chrysler Dodge Jeep Ram responded

Hi Ivan, thank you for your kind words! We're so glad to hear that you had a great experience with our sales team and manager. We strive to provide fast and amazing service to all our customers. We appreciate your feedback and look forward to serving you again in the future.

February 27, 2024

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Employee Rating

Service department is pretty good. Management not totally honoring coupons. Please read the fine print. More

by franklinanthony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 28, 2024

Hawk Chrysler Dodge Jeep Ram responded

Hi Franklin, thank you for sharing your feedback with us. We appreciate your kind words about our service department. We apologize for any confusion regarding coupons and will work on better communication in the future. Thank you for choosing Hawk CDJR!

February 19, 2024

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Employee Rating

Took My truck in for its first oil change, and they topped off all my fluids, rotated the wheels and left it cleaner then when i brought it in! My salesman Cisco also said hello and made sure i was sti More

by mistac123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Kinney, Denis Healy, Jorge Nava, Danny Reyes, Brandon Sweeney, Roger Esparaza, AnnMarie Sedlack, Steve Klimara , Mike Jannotta, Francisco Rangel

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Feb 20, 2024

Hawk Chrysler Dodge Jeep Ram responded

Thank you for sharing your positive experience with us! We are thrilled to hear that you had a great visit for your truck's oil change. We will make sure to pass along your kind words to Cisco. We look forward to serving you again in the future!

January 13, 2024

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Employee Rating

I refuse to disconnect a basic Unnecessary extra service that was an autolock by the computer service, They charged me $2500.00 Sorry to inspect A problem that I had already provided them the answer for! th More

by ernestovmarin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Jim Kinney, Jesus Vazquez, Heather Garcia, justin eick, Denis Healy, AnnMarie Sedlack, Frank Infelise, Tom Hall , Domenic Cappelluti

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Jan 18, 2024

Hawk Chrysler Dodge Jeep Ram responded

Hi Ernesto, Thank you for bringing this to our attention. We apologize for any frustration and inconvenience you experienced during your recent service with us. We understand your concerns, and we would like to speak with you directly so that we can look into your case, address your concerns, and hope to work towards a resolution. At a time that works best for you, please reach out to Jim Kinney, our General Manager, at jimkhawkcdj.com. We value your feedback and appreciate the opportunity to turn things around for you.

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