Jerry Johnson | Page 87

Purchase of Pre-Owned Subaru Outback Jerry made the process of finding and buying our Outback very easy - process was easy and not overwhelming and we love our new wagon! Thank you! Jerry made the process of finding and buying our Outback very easy - process was easy and not overwhelming and we love our new wagon! Thank you! More

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Best Customer Service Purchased a Subaru Outback and I couldn't be happier with the whole experience, Jerry was not only courteous and friendly, but very helpful and knowle Purchased a Subaru Outback and I couldn't be happier with the whole experience, Jerry was not only courteous and friendly, but very helpful and knowledgeable about the product. The customer service that I experienced through the whole process was top notch, I highly recommend this dealership. More

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Most pleasant ever Love my new 2015 Outback. I have purchased 10-11 cars in my life and this was by far the simplest, least stressful and least bullish I have ever exper Love my new 2015 Outback. I have purchased 10-11 cars in my life and this was by far the simplest, least stressful and least bullish I have ever experienced! As a single woman I've been subjected to many uncomfortable and belligerent sales people, both sexes. Subaru of Jacksonville was easy and pleasant. A new experience. More

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We love Subaru! My husband and I spent an entire month searching for a new vehicle after an accident totaled ours. We kept going back to Subaru of Jax because the cus My husband and I spent an entire month searching for a new vehicle after an accident totaled ours. We kept going back to Subaru of Jax because the customer service was by far the best! More

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Internet Sale Very Positive experience. I live in North Carolina and was searching for a Legacy, not overly optioned and found one at Subaru of Jacksonville. An i Very Positive experience. I live in North Carolina and was searching for a Legacy, not overly optioned and found one at Subaru of Jacksonville. An internet price quote and a few phone calls later I struck a deal and was willing to drive the six hours to complete it. Jerry Johnson was great to deal with and had everything ready to go when we arrived in order to minimize our time 'on the ground' The paperwork process took less than 10 minutes. Anita was knowledgeable and friendly and also sensitive to our time constraints. Never any high pressure. A very reasonable price. Everyone is friendly and professional. I would drive back again to get another car! More

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Wonderful dealership Excellent dealership couldn't ask for anything better. Staff was super friendly, and extremely helpful. Throughly explained everything that was in my Excellent dealership couldn't ask for anything better. Staff was super friendly, and extremely helpful. Throughly explained everything that was in my car, and how to use it.. More

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What a great experience! Jerry Johnson was an absolute delight to work with! He was thoroughly knowledgeable about the Subrau product. He gave me a complete rundown of all t Jerry Johnson was an absolute delight to work with! He was thoroughly knowledgeable about the Subrau product. He gave me a complete rundown of all the Outback's features and easily answered all my questions about the car. He made purchasing the car easy! We were able to complete the transaction and send me on my way in my new car within 3 hours! He introduced me to Robert in the service dept who was also very nice. When they say welcome to the family, I truly felt at home. Everyone I interacted with was so nice and helpful. What a great team to see in action! I wish all my purchasing experiences were this good! PS- special note to Juan, he has a great eye for detail and went out of his way to help me too! More

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Honest, Straightforward, No Pressure sales Jerry Johnson is an honest, straightforward, no pressure salesperson. He was patient with all of our questions and worked with us throughout the entir Jerry Johnson is an honest, straightforward, no pressure salesperson. He was patient with all of our questions and worked with us throughout the entire sales process without ever putting pressure on us. We give him our highest recommendation. This dealership also has a number of women employees, which is a refreshing change from the typical car dealer. More

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no pressure Jerry was easy to deal with. We looked at and drove the w r x on sunday and went back on friday and bought the car.They did not hassle us. That was a Jerry was easy to deal with. We looked at and drove the w r x on sunday and went back on friday and bought the car.They did not hassle us. That was a very nice change. More

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First time buying a Subaru I absolutely loved my experience at this Subaru dealership. The employees were knowledgeable and friendly. I never felt pressured or like I was even a I absolutely loved my experience at this Subaru dealership. The employees were knowledgeable and friendly. I never felt pressured or like I was even at a car dealership trying to make a purchase. The atmosphere was calm and collective the entire time. It took me about 8 weeks to come to my decision to purchase a Subaru. During this period I was only contacted twice by my sales person to see how things were going and if there was anything they could help me with. Again it was never about the sale itself when we spoke on the phone, it was like talking to a friend or acquaintance. I am very satisfied with not only my purchase but also the customer service I received. Unfortunately I did not receive the same customer service from the 4 other dealerships along my car purchase journey. More

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