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Jerry Jackson
Jerry Jackson at Don Davis Nissan
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Jerry Jackson

Service Manager

Don Davis Nissan

1320 I-20 Frontage Rd
Arlington, TX 76018

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4.5
67 Reviews

Dealership Experience

2 yrs, 1 mo

Industry Experience

40 yrs, 4 mos

Languages Spoken

English English

4.5

67 Reviews

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67 Reviews of Jerry Jackson

March 20, 2025

Dealership Rating
Employee Rating

Terrible experience. They don’t hold themselves accountable. They don’t know what they are doing. They don’t know customer service. They killed my battery and blamed me. More

by wgnrs.world
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Justin Davidson , Sammy R. One Star

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February 02, 2025

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Employee Rating

Every time I take my car for an oil change, I have an about an hour to do absolutely nothing (except play games on my phone)! This is a great thing! I appreciate the waiting rooms comfortable chairs an More

by Kking052210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Toni Wiley, Seth Baer , Stephen Nguyen

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Feb 07, 2025

Don Davis Nissan responded

Kking052210, we're glad you had such a wonderful experience with us! Your satisfaction is our top priority. We can't wait to see you again, have a great day.

January 29, 2025

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Employee Rating

Disable Single Mom ripped off by the Arlington and the Irving Locations. Highspeed No Go More

by US Combat Veteran
Service Price Transparency
Recommend Dealer
No

Other Employees Tagged: Toni Wiley

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Jan 30, 2025

Don Davis Nissan responded

Hello US Combat Veteran, First and foremost, we sincerely apologize for your experience and any frustration it has caused you. We understand how important it is to feel confident and respected when visiting our dealership, and we are truly sorry that we did not meet those expectations during your visit. We take feedback like yours seriously, as it helps us improve and provide better service to all of our customers. Please know that it was never our intention to make you feel taken advantage of, and we would love the opportunity to make things right. If you're open to it, we would appreciate the chance to speak directly with you to understand the situation better and discuss how we can resolve this in a way that restores your trust in us. Once again, we deeply apologize for any inconvenience this has caused. Thank you for bringing it to our attention, and we look forward to working with you to find a satisfactory resolution. Monica Agueros Customer Relations Manager 817-588-5500 x6636

Feb 01, 2025

Don Davis Nissan responded

Hello US Combat Veteran, First and foremost, we sincerely apologize for your experience and any frustration it has caused you. We understand how important it is to feel confident and respected when visiting our dealership, and we are truly sorry that we did not meet those expectations during your visit. We take feedback like yours seriously, as it helps us improve and provide better service to all of our customers. Please know that it was never our intention to make you feel taken advantage of, and we would love the opportunity to make things right. If you're open to it, we would appreciate the chance to speak directly with you to understand the situation better and discuss how we can resolve this in a way that restores your trust in us. Once again, we deeply apologize for any inconvenience this has caused. Thank you for bringing it to our attention, and we look forward to working with you to find a satisfactory resolution. Monica Agueros Customer Relations Manager 817-588-5500 x6636

January 16, 2025

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Employee Rating

Good Service while long waitin at Don Davis for 2-1/2 hours. Good facility in Waiting Ropm. More

by Pramod Desai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Casandra Rodriguez, Adrian Alonso, Damarcus Allen , Service Technician and Adviser

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Jan 20, 2025

Don Davis Nissan responded

Hi Pramod Desai, Thank you for taking the time to leave a review for us at Don Davis Nissan. We're happy we could meet your expectations! We look forward to your next visit! Take care! Toni Wiley Owner Loyalty Manager Don Davis Nissan 817.588.5524

December 24, 2024

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Employee Rating

Seth Baer and Jerry Jackson are reasonable, honest, and professional. Honestly, is the key to having long term customers. Don Davis Nissan in Arlington has a great service staff. The staff is always profes More

by kamauoni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Seth Baer

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Dec 25, 2024

Don Davis Nissan responded

Hello Kamauoni, we appreciate you taking the time to share your positive experience! It’s always our goal to make sure every customer is completely satisfied, and we’re so happy we could exceed your expectations. Thanks again for your trust, and we hope to serve you again in the future! Wishing you a very Merry Christmas!

December 21, 2024

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Employee Rating

This leadership is awesome and amazing love the patience and the respect that they have for their customers satisfaction! More

by davidhamilton593
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gianna Guerrero, Damarcus Allen , Stephen Nguyen

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Dec 25, 2024

Don Davis Nissan responded

Hello Davis, we are so grateful for your positive feedback! It’s wonderful to hear that our team provided the level of service you deserve. We're committed to providing excellent care, and we're thrilled to know we succeeded. We can't wait to welcome you back!

December 20, 2024

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Employee Rating

Cassandra and Jerry were wonderful. Responsible, calm, great problem solvers and awesome and quick with updates. More

by Prkimmy
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Casandra Rodriguez

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Dec 22, 2024

Don Davis Nissan responded

Thank you for your positive review! We look forward to your next visit and Happy Holidays 😊

December 17, 2024

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Employee Rating

Seth is the perfect service advisor. Seth presents very detailed information regarding repairs. Seth is very knowledgeable and professional. I really appreciate Seth’s honesty as a servi More

by kamauoni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Seth Baer

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Dec 21, 2024

Don Davis Nissan responded

Hello Kamauoni, your kind words made our day! We’re so pleased to hear that your service experience with Seth was top-notch. It’s always our goal to make every visit as easy and efficient as possible, and we appreciate you and your feedback. Thanks for being part of the Don Davis Nissan family!

December 17, 2024

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Employee Rating

Seth was very help and got my car in fast and was done fast !! Great customer service More

by kendalljesse143
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Seth Baer, Alex Aguirre, Adrian Alonso

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Dec 21, 2024

Don Davis Nissan responded

Hello Kendall Jesse, thank you for the fantastic review! We’re so glad that you had an excellent experience with our service department. Our team works hard to ensure everything runs smoothly, and your feedback lets us know we're on the right track. We look forward to seeing you next time!

December 01, 2024

Dealership Rating
Employee Rating

My service advisor left but I got Casandra Rodriguez and she provided great service that I am used to at this dealership. Everything is always quick and complete. Jerry Jackson has also been fantastic More

by DARRELL.STEWART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Casandra Rodriguez

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Dec 22, 2024

Don Davis Nissan responded

Thank you for your positive review! We look forward to your next visit and Happy Holidays 😊

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