Jerry Howell

I had a great experience with ALM Kia South with the purchase of my new vehicle. The whole process was fast and efficient. The sales and finance team were very professional and explained everything thor purchase of my new vehicle. The whole process was fast and efficient. The sales and finance team were very professional and explained everything thoroughly. More

by Michael McNeil Verified Customer Verified Customer

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I would advise anyone considering purchasing from ALM Kia South to carefully review every document before signing. After my transaction, I discovered inconsistencies between the dealership paperwork I signed South to carefully review every document before signing. After my transaction, I discovered inconsistencies between the dealership paperwork I signed and the Retail Installment Sales Contract later provided by the lender. The Buyer’s Order identified ALM Kia South as the seller. However, the lender’s contract identified “Pinnacle Cars LLC” as the seller — a company name that did not appear on any documentation presented to me at the time of signing. This discrepancy has never been explained. Additionally, the Retail Installment Sales Contract later produced does not reflect my executed signature from the transaction. Despite sending a certified written notice to management requesting clarification and resolution, I have received no response. Lack of transparency and communication in financial transactions is a serious concern. Proceed with caution and ensure you receive a complete copy of the Retail Installment Sales Contract — not just the Buyer’s Order — before leaving the dealership. I requested a copy of the Retail Installment Sales Contract several weeks after the sale when I realized it had not been provided at closing and did not receive a response. The copy later provided by the lender differed in material respects from the documents presented at signing. More

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Quick service, polite and friendly customer service and efficient delivery I’m highly satisfied with the service !!! efficient delivery I’m highly satisfied with the service !!! More

by alexisevans052 Verified Customer Verified Customer

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Super fast, convenient as for time, keep me informed the whole time and excellent work whole time and excellent work More

by ewcpt3 Verified Customer Verified Customer

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VERY DECEPTIVE, FINANCE MANAGER MENTIONED SHE WASN'T SUPPOSED TO TAKE DOWN PAYMENT, BUT TOOK IT ANYWAY. SHADY SIGNINGS IN THE BACKGROUND SUPPOSED TO TAKE DOWN PAYMENT, BUT TOOK IT ANYWAY. SHADY SIGNINGS IN THE BACKGROUND More

by chanelbrown8989 Verified Customer Verified Customer

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Document Stuffing & Safety-Critical Warranty Breach I have forensic proof from a digital audit log showing that two contradictory forms—a 'Clean Title' disclosure and a 'Lemon Law/Buyback' disclosure—wer have forensic proof from a digital audit log showing that two contradictory forms—a 'Clean Title' disclosure and a 'Lemon Law/Buyback' disclosure—were executed at the exact same second (3:34:13 PM). This is a clear case of 'Document Stuffing' designed to bypass mandatory consumer disclosures. Safety/Warranty: The vehicle is currently unsafe, throwing Tesla hardware alerts DIF_a018 and BMS_a086 (Limp Mode). Despite this being a reacquired vehicle which carries a mandatory 1-year statutory warranty under Georgia law, GM Nathan and the service team have refused to honor it. I have officially filed with the Georgia Attorney General and served a 30-day Statutory Demand to their Corporate HQ. Do not sign anything here without demanding your full digital audit trail first. More

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The second I walked through the door I was greeted with kindness and professionalism. The salesman that waited on me was very courteous and professional making my experience very pleasant. kindness and professionalism. The salesman that waited on me was very courteous and professional making my experience very pleasant. More

by dextersanders110 Verified Customer Verified Customer

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I forgot his name, but he was polite and kept me in the loop about what was happening with my vehicle. loop about what was happening with my vehicle. More

by corissabanks Verified Customer Verified Customer

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they are professional and very good with people no complaints at all. They made sure my service was good and stayed on top of every question I had for them. complaints at all. They made sure my service was good and stayed on top of every question I had for them. More

by booskie1484 Verified Customer Verified Customer

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Absolutely hands on and take situations and really make them work if I’m driving you could be Darren was amazing them work if I’m driving you could be Darren was amazing More

by Rcoach568 Verified Customer Verified Customer

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