Jerry Hebrink

Worst car buying experience of my life. Horrible! I intended to eventually buy 2 cars...a used one today for my daughter and a new one for myself. We left with Nothing! I wouldn't buy anyth Horrible! I intended to eventually buy 2 cars...a used one today for my daughter and a new one for myself. We left with Nothing! I wouldn't buy anything from them! The salesman (Jerry) was a total jerk! My daughter found a couple of used vehicles that she was interested in and when I mentioned 'negotiating' on the price, his exact words were 'We don't negotiate on price. This is the price...Take it or Leave it!', We ended up buying the same vehicle for a better price from another dealership and the next day, I went in to sign the paperwork and pick up my new car. Don't waste your time with this place! More

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Purchased 2019 Ridgeline White with 120thousand Miles great working with the sales manager to get the deal I wanted. That satisfied me enough to purchase the Truck. More info= Requested they put ti great working with the sales manager to get the deal I wanted. That satisfied me enough to purchase the Truck. More info= Requested they put timing belt on for the price of the parts as was not enough service history from previous owner they agreed & that made me happy to purchase the truck being no way to tell if that recommended service had been performed but now i know it's safe to continue to drive with the timing belt being replaced for me before purchase. More

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Good experience and answered questions i had even with the bumper to bumper warrent. Thank you the bumper to bumper warrent. Thank you More

by Chandra.thompson36 Verified Customer Verified Customer

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Jerry was great and patient about making sure we understood how to use every single feature and all the new technology in the car! understood how to use every single feature and all the new technology in the car! More

by JOHNSON.FAM5 Verified Customer Verified Customer

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The staff were helpful even though they were very busy with many customers and helped us with some confusion we had about paperwork/contract. with many customers and helped us with some confusion we had about paperwork/contract. More

by kristin.lynn12 Verified Customer Verified Customer

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Quick service, was able to get an appointment right away. All employees were friendly to me All employees were friendly to me More

by katiepower601 Verified Customer Verified Customer

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They basically told me everything that's wrong with my car and fixed it immediately. They were very friendly and helpful and understood my schedule. They repaired my car in a fast friendly manner. car and fixed it immediately. They were very friendly and helpful and understood my schedule. They repaired my car in a fast friendly manner. More

by Prussellcurtis Verified Customer Verified Customer

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We’ve had great customer service while buying our car and when having our Pilot serviced. when having our Pilot serviced. More

by keyzoresose Verified Customer Verified Customer

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Always professional, staff works with me to get an appointment that works for me. Answers my questions. appointment that works for me. Answers my questions. More

by dlwatson9320 Verified Customer Verified Customer

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We were sold a used 2016 Dodge Charger. We also bought an extended warranty. About a week after purchase, the key fob didn’t work to open the car. The key didn’t work either. We found o We also bought an extended warranty. About a week after purchase, the key fob didn’t work to open the car. The key didn’t work either. We found out that the key was never cut. It was an uncut key blank. That resulted in the car needing to be towed to a local dealer. They replaced the battery and cut the key. It also needed a wire replaced. The cost was about $850. After talking to Honda of Ames, they refused to pay for any of it, not even the cost of the key. When you buy a car with a key, you expect the key to work. At the very least, they should have paid for the key, and it would have been nice to buy a car with a good battery. (It also only had 1 key fob). We are very unhappy and would not recommend buying a car from them. More

by giglady Verified Customer Verified Customer

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