Jerry Deshong
Jerry Deshong at Chapman Ford Lancaster
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Jerry Deshong

Service Advisor

Chapman Ford Lancaster

1485 Manheim Pike
Lancaster, PA 17601

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rated
205 Reviews

Dealership Experience

39 yrs, 5 mos

Industry Experience

45 yrs, 9 mos

not yet
rated

205 Reviews

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205 Reviews of Jerry Deshong

April 02, 2025

Dealership Rating
Employee Rating

The experience was wonderful and fun! I bought a jeep gladiator with 4k at a ford dealership lol but it was the best purchase. The finance process was quick and easy; Chapman finance rep More

by kshade44
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Aaron Hawbaker

December 21, 2024

Dealership Rating
Employee Rating

John and his team were great to work with. Start to finish very professional. The service team and technical support guys are great as well More

by wrnixon1954
Recommend Dealer
Yes

August 22, 2024

Dealership Rating
Employee Rating

Chapman Ford has been my dealer since they came to Lancaster. My sales consultant has retired but I recently met Tyler Dahowski and he is so patient teaching me how to enjoy a 25 explorer. More

by cgo2
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jared Meshey, Tyler Dahowski

November 03, 2020

Dealership Rating
Employee Rating

Great dealership to deal with, very friendly staff and great facilities. They make you feel like family anytime you deal with staff members. So if you’re looking for a car give them a chance. More

by ditzler5011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jon Webster, Jason Mummau , Cliff Bullock, Scott Greiner

November 02, 2020

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Employee Rating

You folks do an excellent job. Thank you so much. The video of the service is also really cool. Wish only that you'd get a local Lincoln dealership so I didn't need to get my cars from Egg Harbor Chapman More

by MJKpsych
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 02, 2020

Chapman Ford Lancaster responded

Thank you very much for your business and for taking the time to make known your experience with us! I hope you have a fantastic day and please think of us if we may ever be of service to you in the future.

October 22, 2020

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Employee Rating

The dealership did a great job of getting my vehicle in quickly for my state inspection and recommended a 30,000 mile service which was needed. More

by Larry G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Michael Tufano

Oct 23, 2020

Chapman Ford Lancaster responded

Thank you very much for your business and for taking the time to make known your experience with us! I hope you have a fantastic day and please think of us if we may ever be of service to you in the future.

October 05, 2020

Dealership Rating
Employee Rating

The sales experience was great! We appreciate your outstanding customer service and attention to detail. We truly appreciate the way Scott valued our time. Thanks for the help! More

by anmarshall22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Mumma, Jon Webster, Jared Meshey, Alvonte Addison , Morgan Benjamin, Damien Fortson, Scott Greiner, Kyle Rankin

Oct 06, 2020

Chapman Ford Lancaster responded

We really appreciate the time you have taken to leave this review. We also want to thank you for your business. Scott is a very good salesman, we’re glad to have him. Thank you for coming to Chapman Ford of Lancaster!

September 30, 2020

Dealership Rating
Employee Rating

The service has been great , but the work we had done on our truck mediocre.. needs repaired again , it broke the day after we picked it up , but we were away for the summer so only could bring it back rece More

by Staceysamii
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Michael Tufano

Oct 01, 2020

Chapman Ford Lancaster responded

Thank you for your review. We work hard to be the best we can every day! We are not always perfect but we stand by our word. Thank you for your kind words, and patience while we tried to come up with a solution to the problem. We look forward to seeing you again soon!

September 30, 2020

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Employee Rating

Chapman was not my "home" Ford dealer but it will be the "go to" dealer for my next Ford. My first encounter with Chapman was when my "home" dealer shut down because of COVID. I desperately needed an oil More

by ornertw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Michael Tufano , Cliff Bullock, Scott McCann, Tori Phillips

Oct 01, 2020

Chapman Ford Lancaster responded

Thank you very much for sharing your experience at Chapman Ford of Lancaster. We certainly appreciate your patronage, and welcome you to the Chapman Family. Thank you for the recommendations, they do mean so much to our dealership!

September 28, 2020

Dealership Rating
Employee Rating

Excellent customer service!! We dropped off one of our vehicles making noise in rear to be checked out at after hours drop off. They not only inspected vehicle but sent us video of problem and was also ab More

by kimona
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Michael Tufano , Scott McCann

Sep 28, 2020

Chapman Ford Lancaster responded

We really appreciate the time you have taken to leave this review. We also want to thank you for your business.Thank you for coming to Chapman Ford of Lancaster!

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