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Jerry Deemer
Refer Me
15 Reviews
Jerry has been in the Automotive Service Industry for over 20 years. Working his way from the bottom to the top, he's gained knowledge and insight that's unparalleled to most. Jerry's passion is providing Hendrick Chevrolet's customers with a superior Dealership Service experience. His team focuses on educating and advising customers so they can better understand their vehicles and make the best decisions for their situation and needs. His team of Service Advisors describes him as Motivational, Thorough, Consistent, Detailed, Passionate, and Thoughtful. With such attributes, he leads and takes care of his team for his team to take care of Hendrick Chevrolet's guests.
Read moreDealership Experience
13 yrs
Industry Experience
25 yrs, 8 mos
Languages Spoken
English
15 Reviews of Jerry Deemer
November 04, 2024
Terrible customer communication, ethics, and everyone that I spoke with at this dealership was rude and unfriendly. that I spoke with at this dealership was rude and unfriendly. More
by Riven
Other Employees Tagged: Brian Bouchillon , Nicole Moley
April 16, 2024
We worked with Pablo and he was wonderful! He found exactly what I wanted and worked every step of the way to get us the best deal. Highly recommend Hendrickson’s and Pablo! He found exactly what I wanted and worked every step of the way to get us the best deal. Highly recommend Hendrickson’s and Pablo! More
by hillaryjswift
Other Employees Tagged: Scott Tatum , Stewart Pike, Pablo Vinuesa Berchetti
August 28, 2023
I had a very positive experience with Hendrick Chevrolet in Hoover, Al from buying my vehicle, and trading my old one in. Management worked with me until I found a comfortable affordable deal. My Chevrolet in Hoover, Al from buying my vehicle, and trading my old one in. Management worked with me until I found a comfortable affordable deal. My salesman Koby Milner provided me with the vehicle and information that helped me with my purchase. I definitely would recommend my friends and family to purchase from Hendrick Chevrolet. More
by Rodney Rogers
Other Employees Tagged: Scott Tatum , Koby Milner
June 01, 2023
Tyler was very helpful. The shop foreman was also very understanding and quick to resolve my issue. The shop foreman was also very understanding and quick to resolve my issue. More
by Maxsteele1992
Other Employees Tagged: Tyler Kent
June 30, 2022
I have bought several cars at this dealership. Love the service department. Nathan always takes care of my vehicles and it keeps me buying at Hendrick. Love the service department. Nathan always takes care of my vehicles and it keeps me buying at Hendrick. More
by Jeffrey Dodson
Other Employees Tagged: Gary Nelson, Alex Eastman, Allison Tatum, Nate Dodson, Stewart Pike, Jody Marxen, Larry King , Jon Seavers, Atak Yai
December 09, 2021
Very easy going group of folks and I did get the service I needed. Greatly appreciated the speedy service and friendly environment I needed. Greatly appreciated the speedy service and friendly environment More
by AnotherSatisfiedCustomer
Other Employees Tagged: Nate Dodson, Stewart Pike, Mark Sullivan, Britney King , David McFarland
November 12, 2021
Always enjoy my visits here. They have great staff with great attention to detail. Never disappointed. great attention to detail. Never disappointed. More
by tykent8946
Other Employees Tagged: Britney King
November 08, 2021
Great dealer to deal with they will meet and exceed your expectations of what a professional and courteous dealership should be expectations of what a professional and courteous dealership should be More
by Jcjcostello
Other Employees Tagged: Larry King , Atak Yai
September 29, 2021
Jaylen Carter and his team were patient, professional, and pleasant. Very pleased with my purchase. and pleasant. Very pleased with my purchase. More
by Braceykelli
Other Employees Tagged: Alex Eastman, Larry King , Jaylon Carter
April 02, 2021
EDIT: I received a call from Jerry Deemer today, service manager I believe he said. He was correct in saying I should have escalated my concerns up the ladder at the time of my discontent for resolution. I manager I believe he said. He was correct in saying I should have escalated my concerns up the ladder at the time of my discontent for resolution. I expressed myself to the point of contact at the time and never pursued it further. He was very apologetic for the level of service I received and I do believe it could have been resolved at the time had I pushed it. He has since made it right with me and I am a happy customer for the call and actions that happened today! In the future there may be another purchase from Hendrick Chevrolet. I am so unhappy with Hendrick Chevrolet. I purchased a 2019 Traverse in 2019 and from the day I bought it I have been unhappy with them. I had an appointment to sign the paperwork, sat for two hours until it was ready to be signed. Went to pick the car up and it had not been cleaned or gassed up. All of the stickers still on the car and I was headed out of town. Fast forward to last week. My car starts making a squeaking noise at 37k miles. I take it in on Saturday, they call and tell me something on the exhaust broke and the very expensive Gold Package extended warranty did not cover it. So it'll be around $950. I'm pissed, but it's got to be fixed, so ok. They say the part will be in Monday, ok, cool. Monday comes and goes, no call, so I call them. Oh we got the wrong part they say. Ok, soo tomorrow then. Tuesday comes and goes, no call. So I call them. Of course they are working on it right now. Finally Wednesday morning comes and they finally call and it's fixed. Get the car and bill, over $600 they charged me for labor. Are you kidding me?!?! I left their lot and went straight to Long Lewis Ford and traded the car for a new Explorer. Never again will I use Hendrick for anything! More
by Brooke
Other Employees Tagged: Allison Tatum , Amanda Nicholls
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