Jerry Burton | Page 10

I visited Continental Acura as part of looking at a number of diffrent cars, my BMW was 12 years old and had over 180,000 miles. Josh Bruhn greeted me at the Acura dealership with a smile and I explain number of diffrent cars, my BMW was 12 years old and had over 180,000 miles. Josh Bruhn greeted me at the Acura dealership with a smile and I explained to him that I would be buying a new car in the spring of 2012 but for now I am slowing looking at a number of different cars and models. I was interested in test driving a new RL, TL and MDX. He did a great job in showing all the features of each, but it was very clear to me that the RL was the car I really liked. Josh was very patient and great to talk to and I had a very good experience. Well, the next day the transmission failed on my BMW and I needed to buy a new car alot earlier than I thought and I was very concerned about how to sell my BMW which needed $7000 worth of repairs. The team at Continental Acura made it happen and rose to the occasion, they took my car on a trade at a fair price and were willing to take the risk at auction of at least breaking even, as Josh said, "they did this to help a customer out of a jam" (we already had one Acura purchased from Continental). The purchase of the new RL went very smooth from Gerry Burton the financial manager taking excellent care of all the financial stuff and getting us lined up with a great extended warranty on the new RL to Josh Bruhn who was excellent in making sure the car was properly preped and explained all the new technolgy. I not only want to commend the folks at Continental but also thank them during a difficult time. A truly great and fun place to do business and I highly recommend Continental Acura More

Report | Print

Greg Pew was the only sales person to send me a internet price quote, five other dealers never did.Sharon was so helpful checking inventory for us on a busy Memorial weekend sales event.Greg took so much ti price quote, five other dealers never did.Sharon was so helpful checking inventory for us on a busy Memorial weekend sales event.Greg took so much time explaining everything on our new RDX and the test track drive was the best! Continental Acura great team working together... More

Report | Print

I purchased a used Honda Pilot via internet. It was in excellent condition and everything I was looking for. I was very pleased with the entire transaction at Continental. I would definitely recommend t excellent condition and everything I was looking for. I was very pleased with the entire transaction at Continental. I would definitely recommend them. More

Report | Print

We used the internet and email in negotiating the price of the car. Greg has provided all the details that we needed for us to make a smart decision in buying. Sharon has been very helpful with informati of the car. Greg has provided all the details that we needed for us to make a smart decision in buying. Sharon has been very helpful with information and accommodated us during the test drive while Greg was with another customer. They really make a great team. Jerry explained all the options we have for the financing and warranty. He left it up to us to decide which option we wanted without any hassle. In the end, it was a smooth transaction and we definitely recommend this dealership. More

Report | Print

They listened, were knowledgable, did not hard sell, treated us as if we were reasonably intelligent and had a good sense of humor. I dislike buying cars as witnessed by the ones we traded in were 16 a treated us as if we were reasonably intelligent and had a good sense of humor. I dislike buying cars as witnessed by the ones we traded in were 16 and 10 years old. However, this time it was a pretty good experience. The test drives, explanation of equipment and paperwork was simple and thorough. This was the 7th Acura we bought from them. As usual, good job. More

Report | Print

We purchased a car from Continental Acura off an Ebay auction. We actually live in MN and drove down to pick up the car. The experience was well worth the drive. Eddie is the Ebay Manager and was awes auction. We actually live in MN and drove down to pick up the car. The experience was well worth the drive. Eddie is the Ebay Manager and was awesome. He answered all of our questions and provided the best customer service—seriously the best. This is the fourth vehicle I have purchased on Ebay and this car purchase experience was by far the best by a long shot. Both Eddie and Ken the Used Car Manager went above and beyond to make sure the vehicle was in tip top shape, and they really made the Acura name proud. They wanted to make sure the vehicle was a certified used car that they were proud to sell, and we were happy to own. Well they did their job extremely well. We traded in our BMW for the Acura and I can tell you we never received this level of service at the BMW dealer. The Business Manager Jerry, made all the paperwork quick and painless. This dealership really does a great job, you can see the evidence by their busy showroom. Highly recommended. More

Report | Print