Check out Jerry Adams's reviews on DealerRater

November 10, 2024

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Employee Rating

Jerry Adam’s is professional, friendly and takes care of the customer. Always helpful when making appointments the customer. Always helpful when making appointments More

by WANDAGBLALOCK

Verified Customer

Recommend Dealer

Yes

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Nov 11, 2024 -

Shottenkirk Ford Jasper responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Ford Jasper!

November 09, 2024

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Great service and great people. Able to get in and out in a timely manner. Able to get in and out in a timely manner. More

by BSCHELL1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 11, 2024 -

Shottenkirk Ford Jasper responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

November 08, 2024

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Jerry provides excellent repair service and maintenance for my SUV. When I need repairs he checks to make sure the repairs are fixed before I leave the dealership. for my SUV. When I need repairs he checks to make sure the repairs are fixed before I leave the dealership. More

by DEBBIEHWRIGHT

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Fred Rogers

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Nov 11, 2024 -

Shottenkirk Ford Jasper responded

DEBBIE, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

November 05, 2024

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Employee Rating

Sales team is terrible, all the way up to the managers and even the general manager, Steve F (no way on gods green earth could I remember his last name, for all intents and purposes, it’s Fruit, because h and even the general manager, Steve F (no way on gods green earth could I remember his last name, for all intents and purposes, it’s Fruit, because he’s a fruit Pompous greedy group of swine that rip off everyone they somehow sell vehicles too, and somehow sleep at night and even manage to live with themselves More

by ScreenName1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

No

Other Employees Tagged: Ivan Clarke, Eddie Hefferon, Kara Jordan, Steve Ferenczy, Fred Rogers , Kristi Stewart

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Nov 06, 2024 -

Shottenkirk Ford Jasper responded

Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 706-928-0602 and ask for one of our managers.

November 02, 2024

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Employee Rating

Great service, great service advisor, quick and efficient. Couldn’t ask for better service will be back efficient. Couldn’t ask for better service will be back More

by TONYACLK15

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kara Jordan, Taylor Landry, Scott Disalvo, Brian Hughes

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Nov 04, 2024 -

Shottenkirk Ford Jasper responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - 706-928-060!

October 30, 2024

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Employee Rating

Jerry, was great at keeping me informed as progress on my repair and explaining issues. repair and explaining issues. More

by GERRIKAY22

Verified Customer

Service Price Transparency

Workmanship

Service Communication

Recommend Dealer

Yes

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Oct 31, 2024 -

Shottenkirk Ford Jasper responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

October 30, 2024

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Employee Rating

Jerry is an outstanding service manager and has on several occasions assisted with making sure my vehicles are taken care of. Not just my F150, but also my jeep and other vehicles over the past odd nu several occasions assisted with making sure my vehicles are taken care of. Not just my F150, but also my jeep and other vehicles over the past odd number of years. More

by KRUNCHTROLL

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Fred Rogers

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Oct 31, 2024 -

Shottenkirk Ford Jasper responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

October 27, 2024

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Have always received great service and excellent repair performance. Facility always very clean and organized performance. Facility always very clean and organized More

by WLS_SLS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Scott Disalvo, Brian Syme

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Oct 28, 2024 -

Shottenkirk Ford Jasper responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Ford Jasper!

October 25, 2024

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Employee Rating

Had a basic oil change and tire rotation and asked to include the spare. They told my husband they couldn’t add the spare into the rotation because the dealership didn’t put a sensor in the tire. Proble include the spare. They told my husband they couldn’t add the spare into the rotation because the dealership didn’t put a sensor in the tire. Problem is I have had the spare included multiple times in the rotation. Then my husband gets home with the bronco and the entire back spare wheel is about to fall off, they did include the spare in the rotation and hand threaded the screw tops on- the spare tire was driven 40 minutes down a freeway not secured. It took me 3 tools to get the nuts tight enough. Not sure what would have happened if the spare fell off on the freeway due to the dealerships major error. This was the second time we used this dealership because we bought it there but will be going back to a different dealership hoping no issues arise like this again. More

by KELLYTERESI

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

No

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Oct 25, 2024 -

Shottenkirk Ford Jasper responded

KELLY, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 706-928-0602 and ask for one of our managers.

October 25, 2024

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Employee Rating

Great service! Every time I go I receive a very professional treatment. I recommend this place. Every time I go I receive a very professional treatment. I recommend this place. More

by Marrero

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Scott Disalvo

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Oct 28, 2024 -

Shottenkirk Ford Jasper responded

Marrero, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Ford Jasper!