Jerome Tolliver
Jerome Tolliver at Bob Allen Ford
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Jerome Tolliver

Sales and Leasing Consultant

Bob Allen Ford

9239 Metcalf Avenue
Overland Park, KS 66212

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39 Reviews

Dealership Experience

29 yrs, 3 mos

Industry Experience

27 yrs, 3 mos

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rated

39 Reviews

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39 Reviews of Jerome Tolliver

June 13, 2023

Dealership Rating
Employee Rating

The sales manager Jeff Kelso was rude and told us that he did not want to business with me and said it was to much effort to do a trade in evaluation and that I would be better off going some other pl More

by zubinislucky
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Jun 13, 2023

zubinislucky responded

Bob shame on you if it is your dealer that makes the difference you have failed to take care of your customers in a responsible manner

Jun 14, 2023

Bob Allen Ford responded

We would have been more than happy to make you an offer on your 2006 Ford you were looking to see if you provided us with a real opportunity. When you walk in on the floor, treat the salesperson who was trying to help with disrespect, refuse to give him your name, tell him he has 10 minutes to make you an offer or you're leaving, I think Mr. Kelso's position can be supported when all he did was explain to you that on an older car such as yours it takes a little longer to inspect, requires a shop visit and being that you showed with no appointment we would be unable to commit to a time frame on how long it would take. Being that it was not withing the scope of your demands, does not mean we would do business with you. On another note, we do not tolerate, racial remarks toward our employees and we do require we have proper identification from someone before taking possession of their vehicle for inspection so since you were unwilling to cooperate with that, we would not be able to do business with you. When you decided to leave and your vehicle wouldn't start, we were also more than accommodating to help you get your car started so you could be on your way. You are welcome.

Jun 14, 2023

zubinislucky responded

I was never asked for Identification and I was told it would take 15 min on the phone to have a evaluation and then 30 and then 1 hr. I said fine also Mr. Contractor is my last name it is not a fake name and the sales person and Mr. Kelso never asked for my drivers license ever Mr. Kelso stated that that he did not want to do business with people like me I did tell woody another sales person that I wanted to work with him and I was working a deal with him and he was filling out the intake info when Mr. Kelso stopped the interview process and demanded that I leave and that the process was to difficult to do and that he did not want to deal with people like me

May 20, 2023

Dealership Rating
Employee Rating

I have personally bought 3 vehicles from Dylan and Bob Allen Ford. I could not be happier. Dylan is as professional as it gets. He is honest, caring, and just wants people have a great experience from the More

by Christian Arnold
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

October 09, 2018

Dealership Rating
Employee Rating

Excellent and courteous service. Very happy and helpful. Have had many successful encounters with this dealership. Always satisfied with the people and the service. Will be coming back again in the future. W More

by terry and margie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Hensley

October 03, 2018

Dealership Rating
Employee Rating

Very helpful staff Jerome Tolliver and Steve Davidson were very friendly, helpful and caring!! They took the time to explain and did not rush. Very easy to work with. More

by jeannie88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

October 03, 2018

Dealership Rating
Employee Rating

Good people Jerome Tolliver was excellent. He tried very hard to make an acceptable deal for me, and he did. I would trade with them again in the future. More

by RW
Recommend Dealer
Yes

October 01, 2018

Dealership Rating
Employee Rating

The best in the business My family and I have been coming to Bob Allen for years. They have the best service and the most friendly staff. I recommend to everyone to work with More

by hdquinn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 02, 2018

Dealership Rating
Employee Rating

Thrilled! I had a wonderful experience with Bob Allen Ford and particularly Jerome! He was very helpful, kind and NEVER pushy. He listened to my needs and fou More

by Jessica
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Steve D & Jason

August 04, 2018

Dealership Rating
Employee Rating

Loved my visit! I was taken care of immediately. A relationship was built first before diving into more details about the cars. I would recommend Bob Allen Ford to an More

by Car_girl12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

August 01, 2018

Dealership Rating
Employee Rating

Great Experience Extremely professional and thorough staff. Was willing to research all credit options and beat financing I brought with me. Got more for my trade than More

by GrlNBlk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

July 27, 2018

Dealership Rating
Employee Rating

2nd car we bought from Jerome Jerome is a dream to work with. He does all the right things to get it done right. We were in and out with our car in a few hours and love our new Esc More

by 2xbuyer53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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