Jerome was a fantastic salesman.
Would definitely see him again, also would recommend him to others. The other staff were fantastic. I enjoyed doing business with you guys
Would definitely see him again, also would recommend him to others. The other staff were fantastic. I enjoyed doing business with you guys
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by RDIPIERO2001
Verified Customer
Verified Customer
Jan 29, 2025 -
Niello BMW Elk Grove responded
Thanks for your feedback on your recent visit to Niello BMW Elk Grove. It's great to hear that Jerome was able to assist you and that you had such a positive experience.
David Sotomayor
Business Development Mgr.
David.sotomayor@niello.com
(916) 971-2131
CJ Phan and the whole staff were awesome, he worked
really hard to make sure that I left with a car. I left with my new favorite car this beautiful X1 BMW X Drive and I love it....
really hard to make sure that I left with a car. I left with my new favorite car this beautiful X1 BMW X Drive and I love it....
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by 000Empress
Nov 11, 2024 -
Niello BMW Elk Grove responded
We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!
David Sotomayor
Business Development Mgr.
David.sotomayor@niello.com
(916) 971-2131
My wife and I drove over 120 miles to drive a used Z4 in
their show room which we had seen and were interested. I made an appointment with Jerome to see the car. When we got there he was quick and allowed
their show room which we had seen and were interested. I made an appointment with Jerome to see the car. When we got there he was quick and allowed us to take a drive in the Z4 and after the drive, we decided to purchase the car. Our financial person explained the contract and also any available options or extended warranties for the car. We bought the extended warranty but not the service. I reminded Jerome that the Z4 original warranty required an oil change and that was done since the car would be off of its 48 month warranty in a few days. Unfortunately for me, the car also needed a microfilter and a brake flush change. This was not communicated to me at the dealership, but found out about it about a week after the purchase of the car, and this service should have been done also at the same time the oil change was done. Since the car was no longer within its warranty period, the service was left for me to do. Overall the experience was very good and the one issue I listed was the only reason I did not give the dealer an excellent rating since they probably knew that these other services were also needed on the Z4.
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by LUISMARTINEZ
Verified Customer
Verified Customer
Oct 25, 2024 -
Niello BMW Elk Grove responded
Luis, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! Jerome and our team here at Niello BMW Elk Grove are glad to have you as a customer.
David Sotomayor
Business Development Mgr.
David.sotomayor@niello.com
(916) 971-2131
Heather was wonderful and we got our plates in time for
our vacation 3rd car we have bought from your
our vacation 3rd car we have bought from your
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by glenndanelenko
Verified Customer
Verified Customer
Sep 29, 2024 -
Niello BMW Elk Grove responded
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Heather and our team, and we look forward to working with you again.
David Sotomayor
Business Development Mgr.
David.sotomayor@niello.com
(916) 971-2131
Jerome was very good!
It was our second car that we purchased with his help.
It was our second car that we purchased with his help.
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by M. DIONSON
Verified Customer
Verified Customer
Sep 26, 2024 -
Niello BMW Elk Grove responded
Thanks for sharing your thoughts about your experience with Jerome here at Niello BMW Elk Grove. We appreciate your repeat business and hope to see you again soon!
David Sotomayor
Business Development Mgr.
David.sotomayor@niello.com
(916) 971-2131
All thanks to jerome for helping me out BIG time.
Appreciate you a lot bro🙏
Appreciate you a lot bro🙏
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by DyleBryze
Sep 03, 2024 -
Niello BMW Elk Grove responded
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello BMW Elk Grove.
David Sotomayor
Business Development Mgr.
David.sotomayor@niello.com
(916) 971-2131
I have done business with them several times over the
years, It has always been a pleasant experience.
years, It has always been a pleasant experience.
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by Georgiamyers
Verified Customer
Verified Customer
Jun 21, 2024 -
Niello BMW Elk Grove responded
Thank you for choosing Niello BMW Elk Grove. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Paul Suchanek
General Manager
psuchanek@niello.com
(916) 687-9000
used car process we very easy and items which needed
attention were fixed as promised.
attention were fixed as promised.
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by JEFF.MEDEIROS523
Verified Customer
Verified Customer
May 29, 2024 -
Niello BMW Elk Grove responded
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Paul Suchanek
General Manager
psuchanek@niello.com
(916) 687-9000
Jerome was very helpful and knowledgeable.
He really knows about cars. I plan on working with him again.
He really knows about cars. I plan on working with him again.
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by CARLETTAPAM
Verified Customer
Verified Customer
Other Employees Tagged:
Timothy Dooley
May 13, 2024 -
Niello BMW Elk Grove responded
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Jerome delivered such a great experience!
Paul Suchanek
General Manager
psuchanek@niello.com
(916) 687-9000
Exceptional service and support.
The team always finds a way to satisfy and meet my requests and wants. Very professional. Excellent pr
The team always finds a way to satisfy and meet my requests and wants. Very professional. Excellent pr
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by MERVIN_VELASCO
Verified Customer
Verified Customer
Jan 21, 2024 -
Niello BMW Elk Grove responded
Here at Niello BMW Elk Grove, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, Mervin, and it was a pleasure having you at the dealership. We appreciate your review!
Paul Suchanek
General Manager
psuchanek@niello.com
(916) 687-9000