Jerod Horch

Very nice, respectful and helped every step of the way of a 1st time buyer. a 1st time buyer. More

by ALANLOPE Verified Customer Verified Customer

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My experience at Lexus of Sacramento was exceptional from start to finish. The professionalism and attentiveness made the entire process smooth and enjoyable.Overall, I couldn't be happier with my purchase start to finish. The professionalism and attentiveness made the entire process smooth and enjoyable.Overall, I couldn't be happier with my purchase experience. More

by FAIYAZ1 Verified Customer Verified Customer

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Very great service. Personal were well informed and things were done when promised. I would recommend this dealer ship to all my friends. Personal were well informed and things were done when promised. I would recommend this dealer ship to all my friends. More

by NEIGHBOURSR Verified Customer Verified Customer

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Jerod Horch was excellent. Great follow thru between initial contact thru to shipment from Japan to the USA, then shipment from the Port of Long Beach to Lexus of Sacramento a Great follow thru between initial contact thru to shipment from Japan to the USA, then shipment from the Port of Long Beach to Lexus of Sacramento and finally to vehicle pick-up. The amount of paperwork for a cash purchase is ridiculous. Only a house purchase is worse. But the Finance Manager made it a bit smoother (still a silly amount of paperwork). More

by KINSEYS1954 Verified Customer Verified Customer

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Your customer service is very good. . I really appreciate your service. Sales representative is very nice. . I really appreciate your service. Sales representative is very nice. More

by BALRAJRAM Verified Customer Verified Customer

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5 Jerod was very accommodating when we switched from ux250 to nx350. Excellent customer service. ux250 to nx350. Excellent customer service. More

by anumanpillay Verified Customer Verified Customer

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We are by car in this store, the manager is really polite and all explaining, We were satisfied. and all explaining, We were satisfied. More

by ELENOCHKA30041988 Verified Customer Verified Customer

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Outstanding service! Went in there to discuss options on my lease and ended up getting a great deal on a new RZ 450e. Jerod was great, answered my questions, and was pati Went in there to discuss options on my lease and ended up getting a great deal on a new RZ 450e. Jerod was great, answered my questions, and was patient with me. It was an excellent experience! I highly recommend Lexus of Sacramento! More

by VALESMOTHER1 Verified Customer Verified Customer

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Starting with Carlos I was thinking of buying my car from Valley Lexus because I worked with them before, however they didn’t listen, I looked around and saw that Lexus of Sacramento just got a car so I emai Valley Lexus because I worked with them before, however they didn’t listen, I looked around and saw that Lexus of Sacramento just got a car so I emailed late Friday was surprised Carlos responded right away so I came in Saturday and Jarod was great I needed this car for my business not personal the team made it work from Jarod to Kal your financing Manager he was fantastic I’m very impressed with the whole experience and I will be loyal to Lexus of Sacramento!!! Normally I don’t leave a long review however if your considering a vehicle I would definitely recommend you talk with Lexus of Sacramento first!!! David Mckeehen Carmichael Ca. 12/15/2023 More

by PACIFICBUILDERSDAVE Verified Customer Verified Customer

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Lexus of Sacramento went over backwards to make sure that I would purchase the RX 350 of which I love They were very thorough and very professional I would purchase the RX 350 of which I love They were very thorough and very professional More

by BERKY13 Verified Customer Verified Customer

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