Jeremy Zobjeck

Kyle made everything super easy to understand and was super helpful with the process would recommend. super helpful with the process would recommend. More

by solomonbild Verified Customer Verified Customer

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My 2. 5 year old warrantied car has been in the Kia service center now for 17 days (3rd major problem the car has had in < 3 years) and they still have not 5 year old warrantied car has been in the Kia service center now for 17 days (3rd major problem the car has had in < 3 years) and they still have not diagnosed my problem nor given me an expected time when I will receive my car back. The dealership promotes a loaner car program on its website, but I was told that there were 11 other people requiring loaners ahead of me when I dropped the car off and I still have no loaner car as of today, 2.5 weeks later. The communication regarding my car has been extremely poor. I get a single text message about every 3-4 days telling me that they are working wth Kia tech to get approval to do the necessary repairs on my car. It took 16 days to get approval to take the battery out, but no one has explained to me why it took 16 days to get this approval and I still don't know what's wrong with the car or when I'll get it back. Efforts to talk with the service manager to answer some of these questions and to request a loaner car or a car rental subsidized by the dealership were met with derision rather than understanding, and the whole experience has led me to feel like once Emich Kia sells you a $40,000+ item they don't value your return business. I will certainly not be purchasing my next car from this dealership after this experience. More

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Cannot say enough good things about the experience of buying a car with Emich Kia. Everyone was so friendly and knowledgeable. I felt like they were really trying to help me find the right car to meet buying a car with Emich Kia. Everyone was so friendly and knowledgeable. I felt like they were really trying to help me find the right car to meet my needs and providing solid information on financing and warranty options, not pressuring me just to make a quick sale or recommending add-ons just to increase the price. The whole experience was probably the most positive car-buying experience I've ever had. More

by emilyherbel Verified Customer Verified Customer

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They weren't knowable enough about their own product line to know a hitch for a 2022 Telluride would not fit on a 2023. Wasted half a day dropping off/picking up a car they couldn't work on. When the proper to know a hitch for a 2022 Telluride would not fit on a 2023. Wasted half a day dropping off/picking up a car they couldn't work on. When the proper hitch did come in the most they were willing to offer me for my wasted time was a partial discount on an oil change. Don't waste your time and money at Emich Kia. More

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Still waiting on a refund for a charge for recall work. Been waiting for a call back for over a week not thrilled with communication Been waiting for a call back for over a week not thrilled with communication More

by e_bollich Verified Customer Verified Customer

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Great service! Great communication! Competitive pricing. I will definitely go back! Jennifer is the beast! Great communication! Competitive pricing. I will definitely go back! Jennifer is the beast! More

by BCOLBERT0 Verified Customer Verified Customer

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Jennifer was really nice and helpful , I didn’t know it was by appointment and didn’t have my paperwork she needed but she still assisted and toke care of me. Was really friendly and communicated very well was by appointment and didn’t have my paperwork she needed but she still assisted and toke care of me. Was really friendly and communicated very well about what was going on with my car. Thank you Jennifer also thanks to the gentlemen getting me out of the snow when I was stuck. Thanks Emich& Jennifer. More

by JALISANIKOLE Verified Customer Verified Customer

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This is the second car we have bought from Emich and we’ll keep coming back!!! we’ll keep coming back!!! More

by kpringle4 Verified Customer Verified Customer

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I love Emich and I would highly recommend them! ! All of the staff were so kind and polite!! ! All of the staff were so kind and polite!! More

by jgwelsch Verified Customer Verified Customer

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Fast turnaround and constant communication from service advisor Bret. Always took our calls and kept his promises on the repair time. We’re never going back to Arapahoe Kia! Bret has earned Emich Kia a cus advisor Bret. Always took our calls and kept his promises on the repair time. We’re never going back to Arapahoe Kia! Bret has earned Emich Kia a customer for life. More

by Claire Verified Customer Verified Customer

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