Jeremy Zndersic
Jeremy Zndersic at Karl Knauz BMW
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Jeremy Zndersic

Service Adviser

Karl Knauz BMW

407 Skokie Valley Hwy
Lake Bluff, IL 60044

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48 Reviews
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48 Reviews

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48 Reviews of Jeremy Zndersic

August 12, 2023

Dealership Rating
Employee Rating

Best service department ever! !!! David is always very pleasant to work with and is definitely an asset to the company. I’ve been going there since 2000 and he is an 11 out of 10!! More

by hbendler3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Rolain, Cesar Saucedo

Aug 15, 2023

Karl Knauz BMW responded

Hi there, thank you very much for reaching out to us. Providing friendly, knowledgeable service is our top priority, so we're thrilled to hear how much you enjoy working with Dave, Jeremy, & Cesar! We greatly appreciate your decades of business & we're looking forward to your next visit!

January 26, 2022

Dealership Rating
Employee Rating

Have always had great service from Knauz. Shout-out to Service Advisor Jeremy Z for being helpful and great on follow-up! More

by Jen S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 26, 2022

Karl Knauz BMW responded

Hi Jen, thank you for leaving this review. We're so glad to hear how much you enjoy working with Jeremy! Providing great service is our top priority, so it's wonderful to receive your comments! Thanks again for reaching out to us. We'll see you next time!

November 05, 2021

Dealership Rating
Employee Rating

Thank you Sam for your kindness, availability and competence. We bought the car we like and we are very happy. You made our trip to Knauz a very pleasant experience. If we need another car we’ll come More

by francescainviaggio
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Picchietti

Nov 05, 2021

Karl Knauz BMW responded

Hi there, thank you for leaving this review. We're so glad to hear how much you enjoyed working with Sam! Providing great service is our top priority, so we're thrilled to receive your comments. Congratulations on your new BMW! We appreciate you reaching out to us & we're looking forward to your next visit!

September 27, 2021

Dealership Rating
Employee Rating

I have purchased a few BMWs from Knauz over the past 10 years. The team I have worked with for purchases and service are always very professional, helpful, accommodating, attentive and efficient. I will More

by DSK64
Customer Service
Friendliness
Recommend Dealer
Yes
Sep 27, 2021

Karl Knauz BMW responded

Hi there, thank you for taking the time to reach out to us. We're thrilled to hear how much you've enjoyed working with us over the years. We strive to ensure that our clients are met with friendly, knowledgeable service in a low pressure environment, so it's wonderful to receive your feedback! We're glad that you're met with the same level of service across every department & we greatly appreciate your loyalty over the last 10 years. Congratulations on your newest BMW & thanks again for leaving this review! We're looking forward to your next visit!

August 24, 2021

Dealership Rating
Employee Rating

I have been dealing with Knaus for over twenty years, having purchased 5 BMW convertibles from them and having all of them serviced by their service team. All of my experiences have been both positive More

by kohara65
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 24, 2021

Karl Knauz BMW responded

Hi there, thank you for taking the time to reach out to us. We're so glad to hear that you've been met with such consistently great experiences working with us over the years! Providing excellent service & fostering lasting relationships is extremely important to us, so we're thrilled to receive your comments! We appreciate your business, as well as your kind words. We're looking forward to your next visit!

July 09, 2021

Dealership Rating
Employee Rating

Bob G. was wonderful to work with from start to finish. We would never consider anywhere but Karl Knauz. All that work there are amazing. More

by Mary
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bob Geisheker , Scott Adduci

Jul 09, 2021

Karl Knauz BMW responded

Hi Mary, thank you for reaching out to us. We're so glad to hear that Bob, Scott, & Jeremy were all such a pleasure to work with! We strive to foster long-lasting relationships, so we're thrilled to receive your comments. Congratulations on your new BMW! We're looking forward to your next visit!

May 26, 2021

Dealership Rating
Employee Rating

Karl Knauz BMW has exceptional service, sales, and all around great people working there. I have been a customer since 2008, they always go above and beyond what is expected from a dealership. More

by wschubert
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bob Geisheker, Luke Wojtas

May 27, 2021

Karl Knauz BMW responded

Hi there, thank you very much for reaching out to us about your experiences working with us. It's wonderful to hear that you had another wonderful visit, working with Bob, Luke, & Jeremy. We strive to provide great service & foster long-lasting relationships, so we're thrilled to receive your comments! Thank you for your business, as well as your review. We're looking forward to your next visit!

January 17, 2021

Dealership Rating
Employee Rating

Bob G and Jeremy Z always take great care of me.and always and prompt service. They’ve earned a lifelong customer. This is my 3rd BMW I’ve bought there! More

by jeff.russell110
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bob Geisheker

Jan 18, 2021

Karl Knauz BMW responded

Hi Jeff, thank you for reaching out to us. It's great to hear that you always enjoy working with Bob & Jeremy! Fostering long-lasting relationships is very important to us, so we're thrilled to receive your comments. Thank you for your feedback, as well as your business over the years. We're looking forward to the next opportunity to work with you!

October 01, 2020

Dealership Rating
Employee Rating

Jeremy is always great to work with, very helpful, answers all my questions. The entire service department is always A+, been a customer for almost ten years. Thanks! More

by Mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 02, 2020

Karl Knauz BMW responded

Hi Mark, thank you for leaving this review. We're so glad to hear that Jeremy is always a pleasure to work with! We strive to make every part of BMW ownership, including service, smooth & enjoyable, so it's great to receive your feedback. Thanks again for leaving your thoughts with us & thank you for your loyalty to our service department! We'll see you next time!

September 02, 2020

Dealership Rating
Employee Rating

Terrible customer service - poor communication and uncaring team members. Head of team never emailed me back when I complained. Great sales experience though. I would not but there again based on how More

by Susanne
Customer Service
Friendliness
Recommend Dealer
No

Other Employees Tagged: Dave Rolain, Sam Picchietti

Sep 04, 2020

Karl Knauz BMW responded

Hi Susanne, thank you for reaching out to us. We're terribly sorry to hear that you had a disappointing experience. Customer satisfaction is extremely important to us, so we appreciate you bringing this matter to light. It is our understanding that our service manager, Dave, has been in contact with you regarding this situation. If you have not received any communication, please reach back out to us, as we'd love an opportunity to address & resolve your concerns.

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