Jeremy Woodard

Horrible service! !!! do not use. They Literally gave me wrong car when i first bought brand new car, called me to switch out. Then called a week later called bc they m !!! do not use. They Literally gave me wrong car when i first bought brand new car, called me to switch out. Then called a week later called bc they messed up financing. Then service horrible and always different answers about warranty. Lazy and always eating instead of servicing customers. Never a friendly hello even when I bought a brand new car More

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I purchase 2 cars a year. This is my first experience with Castriota Chevrolet...I shopped 4 other local Chevrolet dealers, and this was the EASIEST, most stress free purchas This is my first experience with Castriota Chevrolet...I shopped 4 other local Chevrolet dealers, and this was the EASIEST, most stress free purchase EVER, thanks to my sales person, Carol. Jeremy was great as well! More

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I am very please with the attention and help to purchase a car in Castriota Chevrolet. a car in Castriota Chevrolet. More

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Very Bad Customer Service I purchased a new 2015 Silverado from Castriota. I had to take my vehicle back for a re-call order, while I was there I had them look at my wheels, th I purchased a new 2015 Silverado from Castriota. I had to take my vehicle back for a re-call order, while I was there I had them look at my wheels, that the top coat of the wheels is coming off and the medal looks like is rusting... THESE WHEELS AND TIRES WERE A $2700 option. Castroiota personnel stated that they will help me if I paid ANOTHER $1400. I refused so now I have a 2015 Silverado with 19,250 miles that looks awful with these wheels. Will I do business there again xxxx NO if just one person reads this and goes someplace else to purchase their new vehicle, that would be super great because that's one less steak that Castrota personnel can put on their grill. NO STARS More

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BEST EXPERIENCE EVER BUYING OUR TRUCK We are so happy with our truck buying experience. Debbie, Jeremy, and Al couldn't have been more accommodating. Everyone in the building very friendly We are so happy with our truck buying experience. Debbie, Jeremy, and Al couldn't have been more accommodating. Everyone in the building very friendly! More

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New car purchase Very friendly folks at the dealership. They made my purchase a pleasant experience. They went out of their way to find the perfect vehicle for me and Very friendly folks at the dealership. They made my purchase a pleasant experience. They went out of their way to find the perfect vehicle for me and we got an awesome deal on a 2017 Sonic. More

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HORRIBLE EXPERIENCE PLEASE BE WARNED! 11/29-12/1/16 I'm re HORRIBLE EXPERIENCE PLEASE BE WARNED! 11/29-12/1/16 I'm reporting them for false advertising, horrible manners and customer service should also be HORRIBLE EXPERIENCE PLEASE BE WARNED! 11/29-12/1/16 I'm reporting them for false advertising, horrible manners and customer service should also be a crime! I also called their head office to place an executive complaint in! They can't stand by their advertising, their word, and honesty and just plain courtesy is lacking. I had my son with me there through the nonsense they were smoking in the show room hey I voted for a smoke free place for my family and myself terry said it's only an e-cigarette so what exactly is the problem you and your staff that wasted our time glad I did business with honda two months back and thank you for all your staff who showed their true colors brittanty, jason, matt, and jeremy! You all were a lesson learned! Memorable. 12/5/2016 Received a phone call from someone claiming to be Tom Castriota. ***** BE AWARE! ***** He states that his dealership was never contacted by main office so I provided them with my complaint number! He said it wasn't false advertising because the stock number in the picture wasn't the same as the the vehicle I was shown but I can read the fine print which clearly states sale on car with ***a chevrolet cruze lt with mrsp of 22010*** and the photos are for illustration purposes only *** but apparently my compression skills are now in question! If that's not bad enough he stated a man was smoking the e-cig and he did so outside but he would review the tape again! Next he calls back and states that there was no one in the show room but my family and implies I am blind and lying therefore fabricating the story! Smoking in a public facility is a crime and I voted for that law and take it seriously but the insult of the whole experience well GM/Chevrolet and innocent bystanders need very much to be aware and that video needs to be properly reviewed! More

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Awesome Jim and David were so kind and helpful! They answered all my questions and were very patient with me! I made an appointment through TrueCar, and every Jim and David were so kind and helpful! They answered all my questions and were very patient with me! I made an appointment through TrueCar, and everything went smoothly! Love my Malibu, thank you! More

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Purchase of new car. Very sharp and helpful young lady, willing to come in on her day off to make delivery. Called two days after to see if I had any questions. Very sharp and helpful young lady, willing to come in on her day off to make delivery. Called two days after to see if I had any questions. More

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Great Buying Experience Debbie, David and all the folks we worked with were very professional, knowledgeable and customer focused. This car buying experience was exceptional. Debbie, David and all the folks we worked with were very professional, knowledgeable and customer focused. This car buying experience was exceptional. We were treated as valued customers from initial visit through final delivery. This how any customer should be treated and this dealership exceeded our expectations. More

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