Jeremy Sanchez
Jeremy Sanchez at McGrath City Honda

Jeremy Sanchez | Page 7

Service manager

McGrath City Honda

6720 West Grand Avenue
Chicago, IL 60707

4.6
107 Reviews
4.6

107 Reviews

Write a Review

Dealership Experience

14 yrs

Industry Experience

14 yrs, 1 mo

107 Reviews of Jeremy Sanchez

March 04, 2022

Dealership Rating
Employee Rating

I made an appointment online for an oil change advertised gas two for 99.95. When I brought my car in I was told that special was over and the price was now 119.95 for two oil changes. I was not happy with More

by Chips
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

February 09, 2022

Dealership Rating
Employee Rating

This dealership offers great service and the personnel is very courteous. I greatly recommend this place. More

by irispena2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill Miller

Feb 11, 2022

McGrath City Honda responded

Thank you for your five star review!

January 29, 2022

Dealership Rating
Employee Rating

The service I received was great. From my reception, to personally meeting the Service Manager (Jeremy Sanchez), to the continual updates as to the progress on the service, all the way to the final check o More

by joeythek58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jasmine, Karen

Jan 31, 2022

McGrath City Honda responded

We love 5 star reviews, thank you for yours Joey!

January 22, 2022

Dealership Rating
Employee Rating

Quick, professional service every time I go there. I Quick, professional service every time I go there. I would highly recommend this dealership. Devon and Jeremy were extremely helpful. More

by Patpassi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Devon

Jan 24, 2022

McGrath City Honda responded

Thank you for trusting our team with your Honda. We look forward to continuing to maintain your vehicle.

January 22, 2022

Dealership Rating
Employee Rating

I was greeted and checked in immediately . Jasmin was very nice and directed me to the waiting room which was very comfortable.and nice. I only waited about 2 hrs. Jasmin came and brought me to the cash More

by grandinettimichaelsingjazz1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill Miller

Jan 24, 2022

McGrath City Honda responded

Thank you for taking the time to leave us a review! We love to hear that our team took great care of you during your visit. Thank you for choosing McGrath City Honda!

January 04, 2022

Dealership Rating
Employee Rating

Waited 4 hours for an oil change and tire rotation. Terrible service I definitely don’t recommend this place More

by Jr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jan 10, 2022

McGrath City Honda responded

Hello, we're sorry to hear that your experience wasn't exceptional. Our team strives to be friendly, courteous, and professional at all times. We would love it if you contacted Dana Grande, Customer Relations Manager, at dgrande@mcgrathcity.com or her direct line 773-836-3904, so we may discuss your concerns further. Have a great day!

December 30, 2021

Dealership Rating
Employee Rating

Efficient, cordial, and very helpful in regards to what I came in for . Answered and doubts or questions I had. More

by Elsubestimado79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Lopez, Hassan

Jan 10, 2022

McGrath City Honda responded

Thank you for taking the time to leave us a review!

December 16, 2021

Dealership Rating
Employee Rating

Every time I visit Honda, all the staff treat you super well and a 5-star service. More

by nancycallejas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill Miller, Octavio sales person

Jan 13, 2022

McGrath City Honda responded

Thank you for leaving us a review!

December 14, 2021

Dealership Rating
Employee Rating

McGrath City Honda is the best until your car starts to have issues. I bought a honda 2019 pilot from McGrath. Currently, there is a recall on it; they couldn't fix it the same day and asked me to come ba More

by chusworld
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Bill Miller, Hassan

Jan 10, 2022

McGrath City Honda responded

Hello, we're sorry to hear that your experience wasn't exceptional. Our team strives to be friendly, courteous, and professional at all times. We would love it if you contacted Dana Grande, Customer Relations Manager, at dgrande@mcgrathcity.com or her direct line 773-836-3904, so we may discuss your concerns further. Have a great day!

Jan 10, 2022

chusworld responded

Thank you, Dana! I received a call from the Service Department manager Jereme regarding this matter. I am the type of customer that once I find a fair vendor, I mostly stick with them for a very long time. Not only me, but I also try to pursue friends and family members to shop in the same place. Jeremy promised me that the awful customer experience I went through at your dealership would not happen again. He offered to contact him directly next time if I needed any service. Additionally, he offered me credit for my service fees. I felt his sincerity and decided to accept his apology. I will let you know if he follows through with his promise soon.

December 12, 2021

Dealership Rating
Employee Rating

Clear explanations of the service and work my car needed, and it was all done quickly! The free Lyft back to Oak Park was perfect for getting things done. Then I got another free Lyft back to pick up my ca More

by Aimee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill Miller

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